
Joyce Koons Honda
Manassas, VA
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3,008 Reviews of Joyce Koons Honda
Insight From inventory to trade in to purchase everything was streamlined! I appreciate the assistance I received from start to finish. Look forward to workin From inventory to trade in to purchase everything was streamlined! I appreciate the assistance I received from start to finish. Look forward to working with team team again. More
Service my car at dealership because I bought this service c They were trying to sell me unneeded services. These services were recommended by this Joyce Honda a while ago, I did them somewhere else but they in They were trying to sell me unneeded services. These services were recommended by this Joyce Honda a while ago, I did them somewhere else but they insisting that the technician seen my car that day and recommends them. When I explained, he said we go by the history of my car. I wouldn’t trust what they recommend, it seems like they are trying to make $ on you or have. I idea what they are doing. I would’t Take my car if I didn’t buy the maintenance service when I purchased the car. More
Buying a new car Had a great experience with CJ Zhu when buying a new 2019 Fit. He was very patient with me and explained everything I needed to k now about the new c Had a great experience with CJ Zhu when buying a new 2019 Fit. He was very patient with me and explained everything I needed to k now about the new car. More
Great experience with this dealership! From the Internet sales to the sales personnel, everything was smooth and easy. There were no hassles during our entire process. Our deal was already From the Internet sales to the sales personnel, everything was smooth and easy. There were no hassles during our entire process. Our deal was already set before we even got to the dealership and spent only an hour there to pickup the vehicle. Best experience by far to purchase a new vehicle. More
Fast, friendly and competent! My experience with CJ was great! He is very personable and knowledgeable and made the process simple and he explained everything about the car and th My experience with CJ was great! He is very personable and knowledgeable and made the process simple and he explained everything about the car and the lease. He made the process enjoyable and I would definitely recommend him to my friends and family. More
Satisfying experience Very helpful salespeople, thry helped the process move along much quicker than I expected. We got a good deal and I left with exactly what I wanted, a Very helpful salespeople, thry helped the process move along much quicker than I expected. We got a good deal and I left with exactly what I wanted, and made it home by dinner. More
WOW!!! Great and friendly service!! Were visiting our son from Louisiana, and unfortunately had car trouble. Kyle was SUPERB!!! Kyle and the service given were 10 stars on a five st Were visiting our son from Louisiana, and unfortunately had car trouble. Kyle was SUPERB!!! Kyle and the service given were 10 stars on a five star scale! Kyle kept me aware of the goings on and even gave me a free car wash when I was done! I HIGHLY RECOMMEND KYLE AND JOYCE KOONS HONDA!! -Deborah June 11, 2019 Service date More
Service Came in unannounced for an oil change and state inspection on my 2018 Honda Touring Accord. I was planning for an outside the state trip and wanted to Came in unannounced for an oil change and state inspection on my 2018 Honda Touring Accord. I was planning for an outside the state trip and wanted to make sure the Accord was in tip topo condition for the trip. Work was completed in a timely fashion. What impressed me the most was my Service Rep Roland Murphy...this rep was outstanding! Roland was professional, courteous and reflected Hondas high standard's for customer service! Wow! Nice work Roland! Thank you! Scott More
Awesome Everything was the best. Best service best people best workmanship My truck runs like a dream!!thank you so much for everything!! When I am in need of Everything was the best. Best service best people best workmanship My truck runs like a dream!!thank you so much for everything!! When I am in need of service on my truck I will not hesitate to call the best place in the world!! More
Problems Continue After a number of visits, my new car continues to have problems with the electronics. They don’t seem to know how to diagnose or fix the system. After a number of visits, my new car continues to have problems with the electronics. They don’t seem to know how to diagnose or fix the system. More