Karl Knauz BMW

Judy Powell and the staff at Knauz were most helpful in all aspects of the sales process. Judy is wonderful and patient, she spent nearly five hours from start to finish with me. She even offered to all aspects of the sales process. Judy is wonderful and patient, she spent nearly five hours from start to finish with me. She even offered to spend more time over the weekend going over all of the cars' features. More

I've purchased a BMW from three different dealerships and the experience I had working with Judy Powell at Knauz BMW was the best by far. Judy was very pleasant, knowledgeable and thorough, all without bein the experience I had working with Judy Powell at Knauz BMW was the best by far. Judy was very pleasant, knowledgeable and thorough, all without being pushy. I never felt like she was just trying to make a sale. She appreciated my enthusiasm to get the car I wanted and really went out of her way to help that happen. It was truly a uniquely enjoyable experience working with Judy and I fully intend to go back to her. I would highly recommend working with Judy. In addition to a great sales experience, working with the finance department was quick and easy. I was amazed at how quick and simple the process was. Purchasing from Knauz BMW was truly a wonderful experience all the way around. More

I leased an X5 through Judy on Friday. She was polished, extremely knowledgeable, and absolutly top-notch! She even stayed well after the close to make certain I was comfortable working all the instruments extremely knowledgeable, and absolutly top-notch! She even stayed well after the close to make certain I was comfortable working all the instruments (as this is my 1st purchase). I would definatley purchase from her again. More

Judy Powell is the best sales rep I have ever bought a car from. Friendly and knowledgeable. I would suggest anyone going to Knauz to ask for Judy. She is EXCELLENT!! car from. Friendly and knowledgeable. I would suggest anyone going to Knauz to ask for Judy. She is EXCELLENT!! More

Another wonderful experience at Knauz BMW. Judy Powell was a very knowledgeable, expert, and caring salesperson. She was also very friendly and personable. I would highly recommend using her if you are was a very knowledgeable, expert, and caring salesperson. She was also very friendly and personable. I would highly recommend using her if you are looking to purchase or lease a vehicle. More

This dealership is exactly 13.5 miles FARTHER from my house than another BMW dealer on the north shore, and just as far from the Mercedes Benz dealer that sold me an SUV in 2006. I've been loyal to that house than another BMW dealer on the north shore, and just as far from the Mercedes Benz dealer that sold me an SUV in 2006. I've been loyal to that brand for many years, have owned 3 vehicles, and started my search for a little roadster there this spring. Shopping the BMW Z4 and the Lexus ISC seemed a formality...I was thinking about a Mercedes SLK hardtop convertible for a looong time. But then I started having trouble with the lead times from Mercedes, and Fields BMW basically IGNORED me while I wasted an hour in their showroom begging to speak to someone about spending $60k on a car with only 2 seats! I found my way up to Knauz just because they had a car to test drive and they seemed like they wanted to sell me one. My first visit was impressive - someone stopped what they were doing pull up 2 different Z4 models for me to check out and answered every question I through at them. I was stubborn, kept after the Mercedes, and even went back to Fields - this time I called first for an appointment (same results tho, no car to test drive, and no salesperson who knew ANYTHING about the BMW Z4 or its options - terrible!). I kept going back to Judy Powell at Knauz - I probably made her nuts with questions about the technology, sound system, color combos etc. but she kept coming through and had her teammate Dave Benck or the sales manager (Bob Graziano) available to me if she couldn't be there. She basically STOLE this business from Mercedes Benz. I've enjoyed the summer of '12 flying around in my blue Z with the premium sound blasting and the top down. I often think of how Judy Powell and the Knauz BMW team won me over...of course I'll have the car serviced and stored there. It's worth the extra 13.5 miles. More

Judy awesome in her friendliness and competence, as well as the manager of the department. I also liked the finance department. Also really liked the "new guy" in finance named John Sherrier. Everyone moved as the manager of the department. I also liked the finance department. Also really liked the "new guy" in finance named John Sherrier. Everyone moved everything along as quickly as possible. Thanks! More

I worked with Judy Powell; THE best sales person I have ever worked with in any category. She had all the requisite knowledge and experience one would want from a good car sales person PLUS the X factor t ever worked with in any category. She had all the requisite knowledge and experience one would want from a good car sales person PLUS the X factor that made her absolutely exceptional -- the intuition and other "intangibles" that made my purchase as fun as driving "the ultimate driving machine". She took the time to get to know me personally and what I was looking for; helped me look at several options and finally, helped me custom-design the best BMW I've ever had and this is my seventh Beemer. The next time you're looking for a BMW, ask for Judy Powell to get superlative service, wisdom, patience and support. More

Knauz BMW is a top rate business. This is my 5th car lease from them, which in itself, says a great deal about the way they do business. This year, Judy Powell assisted me with the vehicle selection an lease from them, which in itself, says a great deal about the way they do business. This year, Judy Powell assisted me with the vehicle selection and ultimately, the new vehicle orientation. She is skilled at understanding a customers priorities, likes and dislikes, and assuring that their needs are met. She spent a great deal of time teaching me about the vehicle's new features. I was very impressed to find out that she did so on a day that she had been scheduled off, so that she could accomodate my schedule. I couldn't be more pleased! More

Fadwa did a great job in working with us to help us decide on the right car to buy. In particular she helped guide us on whether we should go for a used car or a new/courtesy car decide on the right car to buy. In particular she helped guide us on whether we should go for a used car or a new/courtesy car More