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Karl Knauz BMW

Lake Bluff, IL

4.7
1,293 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,293 reviews

November 16, 2016

Purchased a CPO X5 My husband and I purchased an X5 from Steve Rayburn at Knauz. This is our second purchase from Steve and it won't be our last. Steve is very knowled More

by jao7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Rayburn
Nov 17, 2016 -

Karl Knauz BMW responded

Again, thank you for your feedback! We are so happy to hear you had a great experience with Steve and we are happy to have you in the Knauz BMW Family!

November 10, 2016

Very impressed with the staff and service! With this being my first car buying experience, I could not be more grateful for how smoothly it went thanks to the work of my salesman, Ken Gibadlo, More

by Kim G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Gibadlo
Nov 11, 2016 -

Karl Knauz BMW responded

Kim, thank you again for your feedback! We are so happy you had a great experience and know that the Knauz BMW team will appreciate your kind words. Thank you again and enjoy your new BMW!

November 07, 2016

Excellent overall experience I am out of state and was able to negotiate an excellent deal with an extremely friendly, respectful sales adviser and financial representative. I hig More

by mdpeterz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Rayburn, Scott Adduci
Nov 08, 2016 -

Karl Knauz BMW responded

What a compliment, thank you for your feedback! We are so happy to hear that Steve and Scott were able to make it a great experience for you and we know they will appreciate your very kind words. Thank you again and enjoy your new BMW!

November 02, 2016

2016 BMW 328xi I was able to communicate effectively thru email and pretty much wrapped up all negotiations without picking up the phone or walking in. once we agree More

by NV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2016 -

Karl Knauz BMW responded

Thank you for your post! We are so happy to hear you had a great experience and we will be sure to pass along you kind words. Thank you again and enjoy your new BMW!

October 31, 2016

Disappointing They sold me a beautiful car. Unfortunately, I can't actually drive it as they have failed to send me the registration or temporary permit. I have tri More

by fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Kamp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Gordon
Nov 01, 2016 -

Karl Knauz BMW responded

Thank you for bringing this to our attention and we apologize for the inconvenience this has caused you. After speaking with Doug, we understand that there was an error with the paperwork and having it sent out of state to you but all paperwork was delivered today. If there are any further questions or concerns, please do not hesitate to contact us. Enjoy driving your new BMW!

October 30, 2016

Review Bob Geisheker was a pleasure to deal with , the purchase experience was overall fantastic. It was not an all day excursion to purchase a new car. More

by Nancy Iida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2016 -

Karl Knauz BMW responded

Nancy, thank you for your post! We are so happy to hear you had a great experience with Bob and we will be sure to pass along your kind words. Thank you again and enjoy your new BMW!

October 29, 2016

Knauz the bessttt Brock Gordon is fantastic and truly made the purchasing of our car (X3) relaxing and comfortable. we had an extremely good experience. He's patient, More

by Vijay sivarajan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Gordon
Oct 31, 2016 -

Karl Knauz BMW responded

Thank you for your feedback! We are so happy to hear you had a great experience with Bob and Doug and we know they will appreciate your very kind words. Thank you again and enjoy your new X3!

October 21, 2016

Excellent buying experience This was my first purchase at Knauz and I cannot say enough about my sales associate, Ken Gibadlo. Friendly, knowledgeable, and willing to make the c More

by lundy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gibadlo
Oct 21, 2016 -

Karl Knauz BMW responded

Thank you for sharing your feedback! We are so happy to hear you had a great experience and we will be sure to pass along your kind words to Ken. Thanks again and enjoy your new BMW!

October 18, 2016

Highly Recommended! GREAT Service. This is now my 3rd car purchased from Knauz (2nd BMW). Excellent sales team. Easy to work with. Stop in to see Ken Gibadlo at Knauz BMW and he will More

by MJM(528xi)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Gibadlo
Oct 19, 2016 -

Karl Knauz BMW responded

Thank you for your feedback! We are so happy to hear you had another great experience with Knauz and we will be sure to pass along your kind words to Ken and Doug. Thank you again and enjoy your new BMW!

October 16, 2016

Excellent buying experience We have been a customer at Knauz for many years and have always received exemplary service. My wife was looking to upgrade her X5 for the 2017 model a More

by Ja
Recommend Dealer
Yes
Employees Worked With
Tisha Akulich
Oct 17, 2016 -

Karl Knauz BMW responded

Thank you for your feedback! We are so happy to hear Tisha was able to make it a great experience for you and your wife.

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