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Karl Knauz BMW
Lake Bluff, IL
1,286 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,286 reviews
August 24, 2015
First experience with Knauz "Happiness is in your own backyard" and truly it was! Living only a couple miles from Knauz Motors in Lake Bluff we had never purchased a car ther "Happiness is in your own backyard" and truly it was! Living only a couple miles from Knauz Motors in Lake Bluff we had never purchased a car there. Maybe it's because we've always driven Audis. We just purchased a pre-owned Audi and had a wonderful experience! We look forward to repeating the experience in the future!! More
by Audi girl
Employees Worked With
Tisha Akulich
Helpful August 24, 2015
Happy customer I just purchased a 5 series from George Greve at Knauz BMW. The transaction was easy, quick and no pushy sales tactics. George was very knowledgeable I just purchased a 5 series from George Greve at Knauz BMW. The transaction was easy, quick and no pushy sales tactics. George was very knowledgeable and helpful in answering all my questions. Scott Adduci, the Finance Director, was very helpful and trustworthy. George and Scott went out of their way to ensure I was satisfied with my purchase. The Knauz team definitely earned my future business. More
by pponce
Employees Worked With
George Greve, Scott Adduci
August 23, 2015
Satisfied George was great. The used car manager was extremely rude and pretty much a jerk, but George definitely earned my business. Will only deal with him George was great. The used car manager was extremely rude and pretty much a jerk, but George definitely earned my business. Will only deal with him in the future. More
by 2008 X3
Employees Worked With
George Greve
August 23, 2015
Very easy to do business with This was my 2nd BMW purchase from George, and I would highly recommend. The whole process is very easy, and George understands what his customers want This was my 2nd BMW purchase from George, and I would highly recommend. The whole process is very easy, and George understands what his customers want in a purchase experience. Very satisfied. More
by saywake
Employees Worked With
George Greve
August 22, 2015
Brock and Knauz Brock was awesome to deal with! Patient and spent more time with me to try and get me what I wanted. They offered a very transparent no strings att Brock was awesome to deal with! Patient and spent more time with me to try and get me what I wanted. They offered a very transparent no strings attached deal which is what everyone wants. Best experience I had with a dealer. More
by Jason
Employees Worked With
Brock Gordon
August 22, 2015
Above and beyond! I recently purchased a CPO 328i at Knauz. Spencer, the BMW genius, helped deliver the car to me and took me through every detail of the car. He even s I recently purchased a CPO 328i at Knauz. Spencer, the BMW genius, helped deliver the car to me and took me through every detail of the car. He even stayed late to make sure all my questions were answered. It was truly a wonderful buying process. More
by sean0415
Employees Worked With
August 21, 2015
george greve i have been purchasing autos from George Greve since 1999, the latest a 2015 bmw 228, and george has always provided the best service, information and i have been purchasing autos from George Greve since 1999, the latest a 2015 bmw 228, and george has always provided the best service, information and quality of experience, my next car will also be ;purchased from george More
by charles
Employees Worked With
George Greve
August 21, 2015
Knauz is a great car store. George was very helpful when we chose our new car and did not pressure us in any way. He is part of a great team of Knauz employees. George was very helpful when we chose our new car and did not pressure us in any way. He is part of a great team of Knauz employees. More
by New car owner
Employees Worked With
George Greve
August 20, 2015
I WILL GIVE JUDY A TEN. JUDY WAS PATIENT, GRACIOUS AND ACCOMMODATING, AND SHE ANSWERED ALL MY MANY QUESTIONS. JUDY IS A JOY TO WORK WITH.. THANKS JUDY FOR MAKING MY TIME JUDY WAS PATIENT, GRACIOUS AND ACCOMMODATING, AND SHE ANSWERED ALL MY MANY QUESTIONS. JUDY IS A JOY TO WORK WITH.. THANKS JUDY FOR MAKING MY TIME AT KNAUZ A REAL PLEASURE. MOLLY More
by mollyheizer
Employees Worked With
Judy Powell
August 20, 2015
Excellent on Every Level Just purchased my second BMW from Knauz and I can't say enough good things about the experience. The service provided by George Greve (sales) and res Just purchased my second BMW from Knauz and I can't say enough good things about the experience. The service provided by George Greve (sales) and resident BMW genius Like Wojtas was above and beyond. There's a reason I drove 40+ miles from downtown Chicago up to Lake Bluff. More
by Pbaugh
