Keeler BMW

I was looking for a new 328iX and had a nightmarish experience at another dealership during my car search. a friend of mine suggested that I call Drew McKeough at Keeler BMW. And so glad I did ! While experience at another dealership during my car search. a friend of mine suggested that I call Drew McKeough at Keeler BMW. And so glad I did ! While the other dealership was taking weeks to find my desired vehicle, and piling on surcharges and fees all the while, one call to Drew and he had my exact vehicle located within 4 hours, and with an expected delivery of 5 days-remarkable ! Drew is very professional, accessible, thorough, respectful and very easy to deal with. My purchase went very smoothly and without a hitch. My trade-in was accepted, and I was given the amount for it that I negotiated. There were NO hassles, gimmicks, delays, sales tricks, unexpected fees or surcharges. In fact Drew did everything he possibly could to get me the lowest price on my new car, and the highest price on my trade-in. My vehicle was delivered to me on time, it was spotless and Drew took quite a bit of time going over the vehicle with me. His customer service was outstanding and I felt like I could not have gotten any better service from a dealership, anywhere. I have been in corporate sales for 24 years, and I know what a 'good sales experience' should feel like. More

I purchased a 2011 BMW 328i in October. Test drove it on Thursday, bought it on Saturday. The salesman, Riaz, was great. He answered all my questions about the car, warranty, and service. I made an offer Thursday, bought it on Saturday. The salesman, Riaz, was great. He answered all my questions about the car, warranty, and service. I made an offer on the car and it was accepted. It was a very low pressure sale. I got the car I wanted at the price I wanted. Keeler's sales and service is great - always friendly staff. I would recommend Keeler BMW to anyone who is in the market for a car. More

I went back and forth with Drew several times, changing my mind about what style/model I wanted, new or used, whether I wanted a lease or purchase, and he talked me through it all. Always giving several o my mind about what style/model I wanted, new or used, whether I wanted a lease or purchase, and he talked me through it all. Always giving several options and offering his own opinion. There was no beating around the bush, and if he didn't know the answer to one of my absurd questions, he would find out and get back to me in a very timely manner. He was professional and courteous throughout the whole process. As I was out of the country for a good part of our correspondence he was very flexible about when we could talk, whether it be phone or email. When it came time to pick up my brand new Dark Grey Metallic 335i X Drive (with red leather interior) the whole staff was very kind and professional. Since my purchase I've had several questions regarding different features in my car and Drew has always made himself available to answer them. I even left my spare key at the dealership when I picked the car up, and he went out of his way to personally deliver it to me. This was my first interaction with a BMW dealership as my last car was a 2008 Cadillac CTS. So far Cadi customer service pails in comparison to what I'm getting from Drew and Keeler. ~ Tyler from Pine Plains More

The estimated time given for the service was correct. The Service Manager and Drew Mckeough were helpful and polite. The overall experience was excellent. Thank you. The Service Manager and Drew Mckeough were helpful and polite. The overall experience was excellent. Thank you. More

This is not only the oldest BMW dealership in the area but the most improved over the past 25 years, I feel that they really have come a long way from back in the 80's when there were only a couple of car but the most improved over the past 25 years, I feel that they really have come a long way from back in the 80's when there were only a couple of cars on the show room floor to choose from,I've been part of this dealership For a long time,I can Honestly say they have always had a positive and a friendly attitude toward there customers, and there service dept. is really second to none. I would recommend and have recommended this dealership to many...my son in law,my cousin ,my mom,and my wife all drive automobiles from Keeler motor car. More

My experience at Keeler BMW was nothing short of exceptional. I worked with Drew Mckeough who guided me through the process. I had not bought a car in eighteen years so I was a little nervous. I exceptional. I worked with Drew Mckeough who guided me through the process. I had not bought a car in eighteen years so I was a little nervous. I came to Drew with a short, but detailed list of what I needed and he was more than willinging to accommate me. He was fantastic. I have since gotten my car serviced there. The whole team is very friendly and willing to help. I am looking forward to doing buisness with Keeler BMW in the future. Marilyn (Albany). More

I went to keeler BMW twice for a car. The first time I got a coupe white bmw that I absolutely loved for an amazing price . My second car was a black four door bmw that I love with navigation and pretty m got a coupe white bmw that I absolutely loved for an amazing price . My second car was a black four door bmw that I love with navigation and pretty much everything you could ask for . Heated steering wheel and all !! I went to RIAZ both times and got a great deal and was very pleased. My sister and boyfriend ended up switching over from Nissan and Mini Cooper to BMW also soon after . More

I called the BMW service because I had hit a pothole. The young lady who answered the phone suggested that I stop in and she would make a service advisor aware that I would be stopping in. I pulled into The young lady who answered the phone suggested that I stop in and she would make a service advisor aware that I would be stopping in. I pulled into the service bay and Raffe came right out of his office. As I was explaining what I felt the problem with the car was, Drew, my sales advisor, immediately upon seeing me in the service bay came right out to check on me and the car. Raffe assessed and advised me on what they would do. After the service technician looked at the car, Raffe came and found me in the lounge and explained what was wrong with the car, what needed to be done to fix it and my options. I needed a new tire and was not pressured to do anything more than that. I decided to replace two tires. I was in and out in no time. More

Extremely friendly dealership, good value, great customer service. Everyone at the dealership goes out of their way to answer questions and to provide exceptional service. service. Everyone at the dealership goes out of their way to answer questions and to provide exceptional service. More

I live in Mendon Vermont and chose to purchase my BMW X1 after a phone call with Drew McKeough. He was friendly, great sense of humor and was able to locate the car equipped the way I wanted it to be. M after a phone call with Drew McKeough. He was friendly, great sense of humor and was able to locate the car equipped the way I wanted it to be. My first service was in October and after talking to Drew, he helped me set up my service appointment. I was able to drop my car off on a Sunday and Drew brought my car to Albany Park Ride and Fly the following Saturday when I returned. He was incredibly accommodating, more than happy to help me! I would highly recommend Drew as a superior salesman and he is committed to assisting you at any time. More