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Keffer Mazda
Huntersville, NC
2,228 Reviews
Keffer Mazda services the Huntersville, Mooresville, Concord, Cornelius, Troutman, Lincolnton, Newton, Hickory, and the greater Charlotte area with all of its automotive needs. We pride ourselves on giving you a pleasurable transparent transaction and making sure you leave with a smile every time you visit us! We are here to give you "The Experience You Deserve, and The Price You'll Love"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,228 reviews
December 20, 2020
Everything went very smoothly. Their price was right where it should be and they were very flexible. Their COVID-19 protocol was mostly spot on as well. where it should be and they were very flexible. Their COVID-19 protocol was mostly spot on as well. More
by Cr
Employees Worked With
Bob Falcigno
December 11, 2020
So glad I got to work with Sonny! I drove up to the dealership in NC from Atlanta and had a tight timeline to complete my purchase. Sonny went above and beyond. Once I got back home I realized I had ma dealership in NC from Atlanta and had a tight timeline to complete my purchase. Sonny went above and beyond. Once I got back home I realized I had made a mistake regarding the tag and title. Sonny, again, went above and beyond to make the correction. He was always kind and professional. More
by carolxcampbell
Employees Worked With
Sonny Nnaekpe
December 08, 2020
I had an excellent purchase experience and received top-notch service from the sales staff, including David Boehm, and the management staff. Setting this review to require a 25 word minimum is silly, top-notch service from the sales staff, including David Boehm, and the management staff. Setting this review to require a 25 word minimum is silly, and I suggest that if you want to solicit honest reviews, you revise this filter. More
by Screen Name
Employees Worked With
David Boehm and a woman named Yakima who set things up by phone and greeted us upon arrival.
December 06, 2020
This is the second vehicle we have leased from Keffer Mazda. Both experiences have met all our expectations. Our salesperson Sonny has done a professional job in making both deals happen. We will contin Mazda. Both experiences have met all our expectations. Our salesperson Sonny has done a professional job in making both deals happen. We will continue to service and purchase vehicles with Keffer Mazda. More
by mandjvw
Employees Worked With
Sonny Nnackpe
December 01, 2020
I came in to trade in my jeep because it just was not the best fit for me. I overall had the best experience I have had at a car dealership! Everyone that worked with me was awesome! best fit for me. I overall had the best experience I have had at a car dealership! Everyone that worked with me was awesome! More
by kstumb11
November 30, 2020
Purchase new vehicle yesterday. Was able to handle negotiations by phone/email, email in required documents for getting paper work prepared and spend minimum amount of time in the dealership. Very hon negotiations by phone/email, email in required documents for getting paper work prepared and spend minimum amount of time in the dealership. Very honest and upfront in their dealings. Best car purchase experience I have had. No secret fees. Price quoted was price paid. More
by whidd001
Employees Worked With
November 30, 2020
Test drive was easily accomodated. I was given 100% of their attention. David knew his stuff regarding the car and was willing to help set up all my preferences before I left the lot. Detailing of the c their attention. David knew his stuff regarding the car and was willing to help set up all my preferences before I left the lot. Detailing of the car was a little disappointing. Still had some plastic wrap residue on car and a bunch of leaves I had to clean out below windshield wipers. Also had a burning smell until about a week. Not sure if it was due to being new or if additional plastic was left on engine or exhaust. More
by Noname
Employees Worked With
David Boehner, John in finance
November 30, 2020
David Boehm was very understanding of our needs. We were replacing a vehicle lost in a flood and he got us in another new vehicle. As always a pleasure to work with David. replacing a vehicle lost in a flood and he got us in another new vehicle. As always a pleasure to work with David. More
by tgward13
Employees Worked With
David Boehm
November 29, 2020
Nick was good....solved the problem that Jeremy created. Salesgirl Carly was good....Jeremy and his attitude almost cost you this sale. Nick saved it. Salesgirl Carly was good....Jeremy and his attitude almost cost you this sale. Nick saved it. More
by jonkaigler
Employees Worked With
carley, Jeremy, Nick Defelice
November 25, 2020
We found the customer service to be helpful at each level. Sonny was patient and helpful with our questions and willing to direct us to the right person to ask questions of. level. Sonny was patient and helpful with our questions and willing to direct us to the right person to ask questions of. More
by sacgoldenk
Employees Worked With
Eric Smith, 5 stars and Sonny Nnaekpe, 5 stars both were very kind and helpful., Johnathon Xiong
