Keffer Mazda

Very pleasant experience We bought a Mazda 6. Our sales rep, Robert Ciarletta, was wonderful to work with. He spent a lot of time with us and never seemed rushed to answer our We bought a Mazda 6. Our sales rep, Robert Ciarletta, was wonderful to work with. He spent a lot of time with us and never seemed rushed to answer our questions. He made us confident that we had made the right decision and he was careful to go over everything in the car with me before I drove it home. The negotiation process and completion of the final leasing paperwork were both fast and painless at this dealership. It all came together to make our experience a very positive one. Thank you! More

Customers for life! Talk about great customer service! We called Donnie and told him what we were looking for. He found it and drove it to our home within 48 hours. Eve Talk about great customer service! We called Donnie and told him what we were looking for. He found it and drove it to our home within 48 hours. Everyone was helpful All the paperwork was ready-to-sign when the car arrived. Car buying should always be this easy. This is our second purchase from Keffer. Customers for life! More

Comfortable and confident buying experience We had a very nice experience shopping at Keffer Mazda from start to end. Kenny was the best salesman we had after visiting 5 dealerships, because he We had a very nice experience shopping at Keffer Mazda from start to end. Kenny was the best salesman we had after visiting 5 dealerships, because he was very personable and was able to relate to what we were looking for. This was our first stop in the car buying journey and he made us feel comfortable and informed during our meeting. While we were shown offers, we never felt like we were attacked or badgered during the experience. Zac did a nice job of being able to adjust the numbers and while it did take some back and forth, he was able to provide a deal that was perfect for us. He responded back to my calls immediately which was also helpful. Tony did a good job in explaining all the details which can be very overwhelming with all the paperwork. Even for options that we didn't pick, he explained the options and why we should consider it, despite not pressuring us. The one flaw in the experience was the time it took to close the deal. We waited what was probably between 30-45 minutes just to see financing. Tony did mention that it was the end of the month which is extremely busy and how there was only one person compared to the more staff they will have at the new facility, but regardless as a customer it was frustrating and tiresome. Overall, we would recommend Keffer and Kenny to our friends as it was very close to perfection. More

My First Vehicle I was apprehensive going into the whole car-buying process. i'd never bought a car and didn't know much about the process. The guys at Mazda helped me I was apprehensive going into the whole car-buying process. i'd never bought a car and didn't know much about the process. The guys at Mazda helped me and my parents find the perfect car! I worked with Travis mostly, along with Zack and Tony! They were super patient and explained literally everything from start to finish! They were willing to work with me, and I didn't feel like a number! it seems like they know how stressful and nerve-wracking buying a car can be but they truly made car-buying fun. Travis is awesome and made a conscious effort to include my parents in the process! They even stayed after hours to get me in my car that night! I was a hardcore Toyota fanatic but I have been converted. Love my CX-3 and my monthly payments that are well within my budget! More

Great people!! I have nothing but good things to say about these guys, made us feel like family!! Finally, a dealership with great people!! They had the car waiting I have nothing but good things to say about these guys, made us feel like family!! Finally, a dealership with great people!! They had the car waiting for me when I arrived, just as they said. No hassle, friendly atmosphere. Everyone there was so polite, just a great experience. Drop by, you won't regret it! More

Used Car Purchase My experience at Keffer Mazda and my sales associate Yuri was awesome!! The staff was very friendly. Yuri was very knowledgeable and made the process My experience at Keffer Mazda and my sales associate Yuri was awesome!! The staff was very friendly. Yuri was very knowledgeable and made the process very smooth. I will definitely refer my friends and family to Keffer Mazda!! More

Finally! A deal I can live with. Keffer Mazda made my car buying experience very easy and was able to sell me the vehicle I wanted AND met my car buying budget. Rodney was very helpf Keffer Mazda made my car buying experience very easy and was able to sell me the vehicle I wanted AND met my car buying budget. Rodney was very helpful, and we greatly appreciated his time and effort to make the deal happen. Overall it was a great experience. More

Great experience! We are first time Mazda owners thanks to the solid team at Keffer! Rodney is a friendly, insightful salesperson; we greatly appreciated his time and We are first time Mazda owners thanks to the solid team at Keffer! Rodney is a friendly, insightful salesperson; we greatly appreciated his time and effort to get us a strong deal on our Mazda3. More

Excellent experience Very friendly and helpful staff; would recommend to a friend. Sales representative was knowledgeable and helpful. Overall it was a good car buying exp Very friendly and helpful staff; would recommend to a friend. Sales representative was knowledgeable and helpful. Overall it was a good car buying experience. I am happy with result. More

Car Buying Made Easy I do not look forward to buying a car, but we needed an all-wheel drive vehicle. Keefer made the entire experience simple and a pleasure. The essenti I do not look forward to buying a car, but we needed an all-wheel drive vehicle. Keefer made the entire experience simple and a pleasure. The essential key to the process was our Sales Rep Robert Ciarletta and of course, the great product that Mazda makes. Robert found out our needs and immediately took us out in the Mazda we'd come to test. We discussed financing, our trade-in, etc. and he came up with a Keffer price which we felt more than fair. We left to think about it and closed the deal the next day, no pressure, and arranged to pick up our new Mazda the end of the week. When we returned, Robert had all the paperwork ready, (even our first free service appt.). Tony Rios, Finance Director, walked us through all the papers and explained various extended coverage plans and extras available. Robert brought our Mazda around front, checked us out on all its advanced technology (hooking our phones into the car speakers, finding our basketball game on the high tech radio) and sent us off. We are delighted with our new Mazda and my husband is now seriously thinking of getting one, from Robert at Keffer, of course. We now have our car dealer! More