
Keffer Mazda
Huntersville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Alina was a pleasure to deal with. Very knowledgeable and professional. Would recommend this dealership to others. Very knowledgeable and professional. Would recommend this dealership to others. More
For me this dealership overall gets 3 stars, but David gets 5. I purchased a used 2020 Subaru Legacy from this dealership in January 2023. David was my salesperson. I thoroughly enjoyed working with him. gets 5. I purchased a used 2020 Subaru Legacy from this dealership in January 2023. David was my salesperson. I thoroughly enjoyed working with him. He was committed throughout, helpful, and did everything he could to help me achieve my requests. David is friendly, funny and attentive. I made two trips from SC to the dealership to get this car and he did everything he could to make my time worthwhile. The dealership itself to me only deserves 3 stars. There's an imbalance of authority and cooperation between departments to help close sales with full understanding for the customer. I found myself confused and David unable to assist with certain things or answer certain questions because of their policies to require salespersons defer buyers to other departments or not interject "out of turn". David was very capable and could have helped me even more if he was permitted to do so. At 21 years old, my minimal purchasing experience caused me to not always know which questions to ask, and I believe the financing department should have been more forthcoming with details and explanations than they were. Please bring a friend or family member with extensive knowledge to assist you in the buying process at this dealership. More
Things did not start off well. The first sales person did not seem experienced, had trouble answering simple questions and had to keep running back to the manager for answers even The first sales person did not seem experienced, had trouble answering simple questions and had to keep running back to the manager for answers even before we saw 1 vehicle. We almost left due to frustration. However, it all turned around once Dylan took over. He was very knowledgeable and helped us to understand available options. He answered all our questions, and went out of his way to get our new car ready to take home! Next Jorgen, was amazing. So friendly, easy to work with and helped us make the best decisions for us! More
The whole team were wonderful! Josh was very helpful each step of the way making sure I had all the information I needed to make a sound decision. The Big Swede was great and so he Josh was very helpful each step of the way making sure I had all the information I needed to make a sound decision. The Big Swede was great and so helpful and made me feel like I was making a sound decision. Definitely appreciate them. More
As a young sales professional, Tesla was competent, capable and more knowledgeable than the majority of car sales people that I've worked with over the past 30 years. The dealership's team made it eas capable and more knowledgeable than the majority of car sales people that I've worked with over the past 30 years. The dealership's team made it easy to complete the purchase transaction quickly and without the painful exercise of haggling back and forth that make car buying such an unpleasant experience. The car was detailed, fueled up and ready for us by the time we signed on the dotted line. Upon inspection of the certified pre-owned car, we noticed a few blemishes. Rather than sweeping them under the rug, we were able to schedule a follow up service visit to have the cosmetic issues remediated while being covered under new agreement. More
Good service, helpful staff, neatness, very caring. . Tre showed he really wanted to fill my needson reliable transportation.. . Tre showed he really wanted to fill my needson reliable transportation.. More
Keffer Mazda is hands down the BEST dealership I’ve ever worked with! Robert, Josh and Big Swede took excellent care of me, communication with them is spot on, they put in so much effort/time finding the worked with! Robert, Josh and Big Swede took excellent care of me, communication with them is spot on, they put in so much effort/time finding the perfect solutions and I walked out with the most phenomenal deal! I will definitely be purchasing from them again in the future and using them for my current Mazda’s maintenance! Thank y’all for everything! I cannot say I appreciate y’all enough! More