Kelly Cadillac
Lancaster, PA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Most friendly people I have ever work with in any business! EVERY PERSON in the building made a point to greet us, took time to build a relationship with us, laughed with us and REALLY made us feel A business! EVERY PERSON in the building made a point to greet us, took time to build a relationship with us, laughed with us and REALLY made us feel AT HOME! The owner even came personally, talked to us, filled my new car up with gas AND bought us pizza for lunch! More
The transaction went smoothly and I believe I made a fair deal. I look forward to excellent service. deal. I look forward to excellent service. More
Kelly Cadillac was very welcoming. They all made me feel like we've known each other for years. They accommodated me with all of my requests and made sure that I purchased the vehicle They all made me feel like we've known each other for years. They accommodated me with all of my requests and made sure that I purchased the vehicle that I wanted. I was honored to also meet the owners that were very involved and working on a weekend. Thanks so much to all the staff. They even followed up with calls after my purchase and offered any help and assured me they are always a call away if I need anything. I look forward to doing business again in the future. Definitely worth the ride! More
Absolute great experience working with Uzma and Glenn during our first purchase from Kelly Cadillac. during our first purchase from Kelly Cadillac. More
This is the 4th Escalade I have bought from Kelly. They let me know they appreciate my business & I will continue to buy my Suvs from them.My sales lady, Uzma has been terrific. I went in to check on They let me know they appreciate my business & I will continue to buy my Suvs from them.My sales lady, Uzma has been terrific. I went in to check on a particular color & several later months I got my Escalade in the color I was questioning. We have emailed, texted & spoke many times over the past several months. Uzma cares about her clients & wants the process to be smooth & non stressful. She explained some items & I have been over twice already learning how to operate all the bells & whistles. And she said she will be available till I learn it all. More
We had a great experience with Uzma as our salesperson. She will be a friend for life! She is there to help whenever the need arrives. She will be a friend for life! She is there to help whenever the need arrives. More
The level of service provided both during the process of buying the car and now afterwards has been exceptional! The sales team felt genuine, the finance team was very helpful and clear, and the car is grea buying the car and now afterwards has been exceptional! The sales team felt genuine, the finance team was very helpful and clear, and the car is great! We decided to drive out of our way to go to a different Cadillac dealer than that which we were used to, and we are very happy for having done so. More
This was my first Kelly experience and I am very please. Customer service was great, tags and loan went great. Vehicle looked amazing at time of pick up. Everyone involved was positive and encouraging. I Customer service was great, tags and loan went great. Vehicle looked amazing at time of pick up. Everyone involved was positive and encouraging. I will be back ! More
Very friendly and easy to work with. Made buying a car very smooth. Would recommend buying from them again. Made buying a car very smooth. Would recommend buying from them again. More
Uzma was extremely helpful and her attention to detail was spot on. We needed to pick up the car on a certain day, her day off. Uzma came in on her day off to greet us. She went above and beyond Five was spot on. We needed to pick up the car on a certain day, her day off. Uzma came in on her day off to greet us. She went above and beyond Five Star Review from us! More