
Kelly Chrysler Dodge Jeep RAM
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Kelly Buick GMC was the branch I went to and I received excellent treatment. I was in need of a dependable car. I didn't want a new car but a used one in respectable shape, as I wanted to pay for it in ful excellent treatment. I was in need of a dependable car. I didn't want a new car but a used one in respectable shape, as I wanted to pay for it in full up front and not have a monthly car payment. Eric Gross was the salesman who helped me decide on a car. He was very considerate and courteous. He made me feel welcome and that he wanted me to walk away satisfied. I ended up with a beautiful Chevy Impala that was in great shape. Thank You Kelly Buick and Eric Gross! More
I am very satisfied with the excellent service I received from the Service staff at Kelly Chrysler Dodge in Allentown. They did a very good job explaining what service my Jeep needed and delivering it at the from the Service staff at Kelly Chrysler Dodge in Allentown. They did a very good job explaining what service my Jeep needed and delivering it at the agreed upon time. Thank you to everyone at the Service Department. More
Great experience from start to finish. Derek Taylor was really helpful and adapted easily to my style of negotiation, which is largely low touch. We negotiated the entire deal via text, including the trade really helpful and adapted easily to my style of negotiation, which is largely low touch. We negotiated the entire deal via text, including the trade, and I picked up the car (2018 Jeep Compass) a day or two later. Cliff (the finance manager) was really great too--we were in and out of the dealership within an hour or so. Painless, positive experience, which is something I have NEVER said about buying a car. Thanks Derek and Cliff--we will be back! More
Dave was very pleasant and helpful. He took the time to explain everything to someone who does not know much about cars. The waiting room was also clean and comfortable. explain everything to someone who does not know much about cars. The waiting room was also clean and comfortable. More
Very easy to schedule service appointment. Comfortable waiting room. Dave Vrabel, service advisor, greeted me on arrival and kept me informed. Service was completed timely. Cost was appropriate. Vehic waiting room. Dave Vrabel, service advisor, greeted me on arrival and kept me informed. Service was completed timely. Cost was appropriate. Vehicle delivered washed. This vehicle was second Jeep I purchased from Kelly. Will continue to use Kelly for service. Very pleased with experience. More
Terrible service department!! They offered me NO help with my brand new car that I bought there only a few months ago. I don’t feel safe in this car driving my 2 kids around and they told me that there’s with my brand new car that I bought there only a few months ago. I don’t feel safe in this car driving my 2 kids around and they told me that there’s nothing they can do. While I was in the waiting area I heard another customer tell the service writer that this was not his first time having a bad experience with the service there so I guess it’s not just me. Will not go back! More
The service was quick and done correctly and the wait small. I had a need and you met well, Thank you for such great service. small. I had a need and you met well, Thank you for such great service. More
valerie and the team i bought my jeep from were very pleasant to deal with and gave me a great deal that works in my budget . I will be using kelly jeep in the future pleasant to deal with and gave me a great deal that works in my budget . I will be using kelly jeep in the future More
came in for oil change/ got tires rotated/ checked tire wear and alignment/and service was in under and hour/ waited for service to be performed in waiting room which was well supplied wear and alignment/and service was in under and hour/ waited for service to be performed in waiting room which was well supplied More
I drove an hour and a half to Kelly's because they were the closest dealer that had the Jeep Wrangler I was looking for in the color I was looking for, (Jeep Wrangler Rubicon 4XE in Nacho). The jeep was in the closest dealer that had the Jeep Wrangler I was looking for in the color I was looking for, (Jeep Wrangler Rubicon 4XE in Nacho). The jeep was in their showroom, and their salesman Tony Bittenbender greeted me. I looked over the vehicle and it had almost everything I wanted in it. It was missing a few things like, all weather mats, hardtop headliner, and a hitch, but all that I could get on my own. (Which I did and already have installed). I test drove a similar one just to see how the new hybrid engine was and see if I would like it. It was just what I wanted. So now it was time to sit down to talk numbers and such. Their sales managers there were great. It took a little more back and forth then I wanted, but in the end, those guys were awesome and I got the deal I was looking for. I filled out the credit application and now it was time for their finance department to take over. He came over with everything and explained what bank they were using, and went over service contract options with me and answered all my questions. I even had him go back and forth a couple of times just to give me a few different options. He was great. (I wanted to get something because of the new technology in the Jeep. Even though it was in their showroom, they still had the Jeep cleaned and filled the tank with gas. Tony also made sure that all my Uconnect apps and Sirius apps were all installed on my phone and went over everything with me. If I had a question or needed to figure something out, they were there to help the whole time. I have to say, if I was looking to buy another Jeep in the future, I would definitely consider taking the ride again and using the staff at Kelly's for my next purchase. Everyone there was great! Thanks for the awesome deal! I love my new Jeep! More