Kelly Chrysler Dodge Jeep RAM - Service Center
Emmaus, PA
640 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center
Fast and courteous service Took our RAM pickup for a technical service bulletin service notice. Dropped off vehicle the evening prior and by 9:30 AM the next morning we receive Took our RAM pickup for a technical service bulletin service notice. Dropped off vehicle the evening prior and by 9:30 AM the next morning we received a call from Dave that the work was complete. More
Excellent Service I scheduled an oil change which occurred at the appointed time, and within the time I expected - even sooner than I expected. All aspects of the serv I scheduled an oil change which occurred at the appointed time, and within the time I expected - even sooner than I expected. All aspects of the service were excellent. More
1st service visit (5000 mile) Very professional , knowledgeable and pleasant staff that we dealt with. Checking in , waiting for the vehicle and checking out all went smoothly. The Very professional , knowledgeable and pleasant staff that we dealt with. Checking in , waiting for the vehicle and checking out all went smoothly. The waiting area was particularly pleasant (very clean and well equipped with nice amenities. More
15000 mile service Great service; taken on time; introduced to the person servicing my Jeep. Have been a customer of Kelly Jeep since 1997! I do miss Don Pryor on the Great service; taken on time; introduced to the person servicing my Jeep. Have been a customer of Kelly Jeep since 1997! I do miss Don Pryor on the Sales side. He is the person that kept us coming back. Wish him well in retirement. More
State Inspection and oil change Excellent service as always. Dave Vrabel is the person that has taken excellent care of the service of my last three jeeps. I can always count on hi Excellent service as always. Dave Vrabel is the person that has taken excellent care of the service of my last three jeeps. I can always count on him to keep my Grand Cherokee in top performance. I will continue to come back to Kelly and count on Dave to keep the service up as needed on my car. More
Vehicle service The entire service team is focused on the customer experience......excellent service and a pleasurable customer experience. I am delighted with the s The entire service team is focused on the customer experience......excellent service and a pleasurable customer experience. I am delighted with the service and customer care provided by this service center. More
Excellant I always have all of my service done at the dealership and will continue to go back. This is the 4 new vehicle purchase from this dealership. I always have all of my service done at the dealership and will continue to go back. This is the 4 new vehicle purchase from this dealership. More
Great service Service is always great. It’s quick and simple. Waiting area is nice and the shuttle (if needed) is a nice feature. Most importantly, the staff is ver Service is always great. It’s quick and simple. Waiting area is nice and the shuttle (if needed) is a nice feature. Most importantly, the staff is very helpful and friendly. More
Always a good experience Of all the dealers I have had relationships with, Kelly is far superior. The lounge is comfortable and the service team keeps you informed of the prog Of all the dealers I have had relationships with, Kelly is far superior. The lounge is comfortable and the service team keeps you informed of the progress. I appreciate that they go out of the way to make your time spent waiting a really nice experience. Service team is top notch! More
Very helpful excellent knowledge & experience, explains the problem(s) and recommends the course of action. Very profession on discussing what needs to be done; excellent knowledge & experience, explains the problem(s) and recommends the course of action. Very profession on discussing what needs to be done; lets the customer make the final decision on the repairs. More