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Kelly Ford

Melbourne, FL

4.8
3,012 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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776 Magnolia Ave.

Melbourne, FL

32935

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Showing 3,012 reviews

December 28, 2019

This place is horrible. They change the rules and only try to screw you over. They only waste my time. They are bad on the phones, bad at Customer service, and bad at listening. Avoid at all cost. On More

by Albinorhino
Recommend Dealer
No
Employees Worked With
Multiple one
December 28, 2019

Damian was absolutely amazing throughout this process. He made everything as easy and stress free as possible. If you need to buy a car, Damian is your guy!! I’ll never buy anywhere else! More

by Rosetaylor18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Hall
Dec 31, 2019 -

Kelly Ford responded

Thank you for your great review! We're glad to have Damian is on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Kelly Ford Team

December 28, 2019

I would like to thank Phil Pettus for his hospitality and he did a wonderful job showing me a couple choices before I purchased 2019 ford ranger I love it thanks again. Best regards Bobby More

by Bttravel
Recommend Dealer
Yes
Employees Worked With
Phil Pettus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Kelly Ford responded

Thank you for taking the time to write this review. We are pleased to hear that Phil was able to provide an efficient and overall positive experience. Best, The Kelly Ford Team

December 26, 2019

Exceptional customer Service equals rewarding experience On December 11, 2019 Mr Frank Perez not only provided friendly, professional service. He went above and beyond to diagnose and correct the transmissio More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vasquez Wilson, Frank Perez
Dec 31, 2019 -

Kelly Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The Kelly Ford Team

December 22, 2019

Above and Beyond! I want to thank Andre Mannain for all his efforts to get me into my new vehicle. He and the entire staff to Cheryl who helped me get my insurance swit More

by cwebber
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Mannain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl
Dec 31, 2019 -

Kelly Ford responded

Thank you for taking the time to write this review. We are pleased to hear that Andre was able to provide an efficient and overall positive experience. Best, The Kelly Ford Team

December 21, 2019

Fantastic Experience Everyone there did anything and everything in their power to make sure we had everything best suited to our needs, and made the experience as easy as More

by christiandemick98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy, Damian Hall
Dec 31, 2019 -

Kelly Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, The Kelly Ford Team

December 20, 2019

Damian did the most amazing job of fitting my wife and I’s needs and wants into the car buying experience. Everything I was concerned with or did not like was addressed and resolved. Even down to specific More

by Alex.roller021
Recommend Dealer
Yes
Employees Worked With
Jeremy Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Krisanda, Fred Gwin, Derek Ertz-Berger, Johnnie Walsh, Frank Perez, Damian Hall, DJ Weston, Joshua Garcia
Dec 31, 2019 -

Kelly Ford responded

Hi Alex and thank you for your kind words. We are very happy to hear that Damian was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Best, The Kelly Ford Team

December 18, 2019

Great experience! My sales person was Andre Mannain and he was very personable, dealing with him I felt like I've known him for years. Chuck Cooper was also very helpfu More

by nathanwhitmanphotography
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Mannain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Cooper
Dec 31, 2019 -

Kelly Ford responded

Thank you for taking the time to write this review. We are pleased to hear that Andre and Chuck were able to provide an efficient and overall positive experience. Best, The Kelly Ford Team

December 17, 2019

Maintenance issue The initial contact for mx went expeditiously. I was handed off to David Skinner, the Service rep. He asked me what was going on with the vehicle. Af More

by dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Skinner
Dec 31, 2019 -

Kelly Ford responded

Dan, thank you for the awesome feedback! You're right, David is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Best, The Kelly Ford Team

December 17, 2019

Great job by the entire Kelly team! Andre Mannain, my salesman stayed with this sale from the time he answered the email request until the time I drove the car off of the lot. Andre mad More

by TR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Mannain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The insurance associate made the transfer of my insurance simple and quick, Casey Tucker, Lindsay Ritenour
Dec 29, 2019 -

Kelly Ford responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Andre and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best regards, The Kelly Ford Team

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