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Kelly Honda

Lynn, MA

4.6
1,412 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs. We are at your service, with extended hours, 6 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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540 Lynnway

Lynn, MA

01905

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Showing 1,412 reviews

August 20, 2025

Cesar listened intently to what I wanted and helped me find the right car for my needs. I had done some online research, and he was willing to show me as many models and trim packages as I wished, I appre More

by lmt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Gonsales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Kelly Honda responded

Thank you so much! We’re so glad to hear that Cesar listened closely to your needs and helped you find the perfect car without any pressure. It’s great that he was able to walk you through the different options and make sure you got exactly what you were looking for. We truly appreciate your kind words and are thrilled that you’re delighted with your new car. Congratulations, and thank you for choosing Kelly Honda!

August 18, 2025

Very professional very nice person I recommend him to others people and already did that. More

by Houbleimar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Gonsales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Kelly Honda responded

Thank you for your kind words! We’re thrilled to hear you had a professional and positive experience, and we truly appreciate you recommending us to others. We look forward to serving you again at Kelly Honda!

August 05, 2025

Very disappointed with the service last time my car had oil changed I asked them to check my windshield washer fluid and they still left it empty,yesterday I was over charged 200$ and my car still making t More

by kari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emeli
Aug 05, 2025 -

Kelly Honda responded

We are sorry to learn about this, Kari. Please feel free to reach out to us directly at 781-595-5252 so we can look into this further. Thank you.

June 27, 2025

My recent experience at Kelly Honda Lynn was deeply disappointing due to the disrespectful, unprofessional, and racially charged behavior from General Manager Said Bousbaa. As a long-time customer, I w More

by Henry Luna
Recommend Dealer
No
Employees Worked With
Said Bousbaa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Kelly Honda responded

We are sorry to learn about this, Henry. Please feel free to reach out to us directly at 781-595-5252 so we can look into this further. Thank you.

June 19, 2025

My name is Carol Fairweather and I didn’t purchase my Car from them . But I had problem with my Car and the Managers of Kelly Honda Lynn were exceptionally kind and Helpful I recommend This Dealership to eve More

by mommy_dukes781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eber Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Said Bousbaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Kelly Honda responded

Thank you so much, Carol! We truly appreciate your kind words and are so glad our management team at Kelly Honda in Lynn was able to assist you. Even if you didn’t purchase your vehicle with us, we’re always here to help. Thank you for the recommendation – it means the world to us!

Jun 19, 2025 -

mommy_dukes781 responded

Your very Welcome it was truly Sincere

May 24, 2025

Amy was absolutely INCREDIBLE. She made us feel so welcome and supported, which as a LGBTQ couple we don’t always feel. Amy went above and beyond to make sure the process went as s More

by gledue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryn Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Grigoryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Kelly Honda responded

Thank you so much! We’re absolutely thrilled to hear that Amy made such a positive impact during your visit to Kelly Honda. It means the world to us to know that you felt welcomed, supported, and respected throughout the entire process. Amy is a true asset to our team, and your kind words reflect exactly why. We’re grateful you chose us and look forward to continuing to provide a safe, inclusive, and compassionate experience every time you visit. Thank you again!

May 14, 2025

They can have the car. There is no need to push me out of the deal. I am only here to support and do my part the best I can. If I get pushed out. I highly recommend Mr.Fl More

by ILoveMySon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Flores
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toyota
May 14, 2025 -

ILoveMySon responded

Thanks

May 12, 2025

Mr.Flores involved himself in a deal that did not involve him. Possibly due to his insecurities from our past life. I am looking forward to how we resolve this. More

by ILoveMySon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC
May 13, 2025 -

Kelly Honda responded

Thank you for bringing this to our attention. We're sorry to hear about your experience and would like the opportunity to understand the situation better so we can address your concerns appropriately. Please reach out to our management team directly at your earliest convenience so we can work together toward a resolution. Your satisfaction is important to us.

May 05, 2025

El señor Flores fue muy amable y me convencio muy facil en la compra de mi Honda pilot 2025 cuando salga una nueva con el quiero hacer mi compra. Lo recomiendo al 100. More

by Genesisbatistacruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Kelly Honda responded

¡Gracias por tus amables palabras! Nos alegra mucho saber que Justin hizo que tu experiencia fuera excelente y te ayudó a encontrar la Honda Pilot 2025 perfecta. Tu recomendación es muy importante, y estaremos aquí cuando estés listo para la siguiente. ¡Disfruta de tu nueva Pilot!

May 04, 2025

Very dishonest they sold me a new car and charged me 500 dollars more because it was white and when they gave it to me I had miles. In then another deler do the work whit the bank and they just said they di More

by Linalondoi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kahlil McCarthy
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Kelly Honda responded

We are sorry to learn about this, Lina. Please feel free to reach out to us directly at 781-595-5252 so we can look into this further. Thank you.