Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kelly Honda
Lynn, MA
1,394 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers.
When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs.
We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,394 reviews
October 07, 2021
Kelly Honda Lynn is excellent great service great prices great staff very easy to work with great staff very easy to work with More
by Sugrue. Walter
October 01, 2021
Service representatives are generally friendly, and I normally don’t have any issues. Went in for service at 6 PM this week and mentioned using either the $15 off an oil change coupon or the 10% off serv normally don’t have any issues. Went in for service at 6 PM this week and mentioned using either the $15 off an oil change coupon or the 10% off services coupon if that was a better deal since I agreed for additional services on top of what I came in for. I was told that the 10% off would be the better deal. When the service was finished 1.5 hours later, I paid and left. I got home, reviewed the bill and noticed that the 10% off coupon was not applied. I can agree it’s partially my fault for not double-checking the bill before I paid (although the bill was never placed in my hands for review) and for assuming the coupon would be applied without me having to ask for it again. Tried calling every morning after that night, and on the third day, I finally get the answer that they can’t honor the coupon unless it was applied on the day of the service. It’s not my fault that Honda didn’t apply the coupon when I had mentioned it on the day of the service. It’s disappointing that Honda cannot agree to honor use of the coupon on the service or apply a credit on my account. So much for “making it easy.” Lesson learned: always double check your bill before making payment and make sure any applicable coupons you mention are applied. More
by K
Employees Worked With
Krystal Gaudreau
October 01, 2021
Very reliable service ,nice atmosphere Nice adviser Very reliable service ,nice atmosphere Nice adviser Bruno I would recommend Honda service to Everyone Very reliable service ,nice atmosphere Nice adviser Bruno I would recommend Honda service to Everyone More
by allasoro
Employees Worked With
Bruno
September 28, 2021
Customer service was good I just didn’t like there is no new car selection new car selection More
by AmirD
September 22, 2021
The employees were very helpful and my sales person was very knowledgeable no pressure no what he was doing very accommodating I would certainly recommend a Kelly Honda not only for me but for family and f very knowledgeable no pressure no what he was doing very accommodating I would certainly recommend a Kelly Honda not only for me but for family and friends More
by Paul S
September 17, 2021
The service guys was very nice and he explained what I needed to know for my future service needed to know for my future service More
by Bkong1057
Employees Worked With
September 13, 2021
Worst service ever. Even with appoiment was there for 3hours just for a oil Change. They spilled oil All over the Car engine. 3hours just for a oil Change. They spilled oil All over the Car engine. More
by Hidalgo-delvin01
