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Kelly Honda
Lynn, MA
1,354 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers.
When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs.
We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,354 reviews
November 14, 2020
Ever time I go to Kelly Honda for service, I feel very confident that the issue will be resolved. Chris’s Burrell has been fantastic. He always explains in detail, what he did to he to the root of the pro confident that the issue will be resolved. Chris’s Burrell has been fantastic. He always explains in detail, what he did to he to the root of the problem. I will not take my car elsewhere for any major service. More
by Quincy Girl
Employees Worked With
Chris Burell
Helpful November 13, 2020
My daughter had a major problem with her car overheating, shaking, smoke/steam from hood and multiple lights in dashboard. Jeffry Ruiz in service area took control of the situation and everyt overheating, shaking, smoke/steam from hood and multiple lights in dashboard. Jeffry Ruiz in service area took control of the situation and everything worked out. He was supportive, calming, reassuring. The car was diagnosed and fixed the day we brought it in. A Saturday even. Super happy woth the outcome! More
by Sherry
Employees Worked With
Jeffry Ruiz
November 11, 2020
We brought our Honda Odyssey in for three safety recall repairs. All the required parts were not in yet, but Jeff was very friendly, efficient, and professional. repairs. All the required parts were not in yet, but Jeff was very friendly, efficient, and professional. More
by stevear
Employees Worked With
November 05, 2020
Nice, neat and clean, properly organized since there was not waiting time to talk to someone and been able to get someone for help right away. However I wish the parts sales department was the same as the s not waiting time to talk to someone and been able to get someone for help right away. However I wish the parts sales department was the same as the service department but instead was very slow, even though there was only two customers in line. I don’t even got the name on the sale receipt More
by jp.ernesto
Employees Worked With
November 05, 2020
Thank you so much for your help! The service was quick and efficient. There were no issues at all, I appreciate the awesome customer service! and efficient. There were no issues at all, I appreciate the awesome customer service! More
by Thank you
Employees Worked With
Harold Maltez
November 01, 2020
The dealership did a good job repairing my car of all its damages and faults. I am truly blessed to have a such a fast and exemplary service. damages and faults. I am truly blessed to have a such a fast and exemplary service. More
by nypdwang
Employees Worked With
October 31, 2020
Great experience with this dealer. Very competitive, m ade things convenient, worked with me to get in and out without the usual games. Would recommend. ade things convenient, worked with me to get in and out without the usual games. Would recommend. More
by wbbrady
October 30, 2020
Kelly Honda in Lynn Mass is excellent! I bought my CRV Touring from them. They are helpful with all my maintenance. Love Kelly Honda! I just got insp. sticker. They were spot on with Covid cleanliness! Touring from them. They are helpful with all my maintenance. Love Kelly Honda! I just got insp. sticker. They were spot on with Covid cleanliness! More
by vbarry12
October 27, 2020
Over 2 hour wait for an oil change with a scheduled appt. Requested a call and never received one. Poor customer service. Will never go back here. Danvers location much better service. Requested a call and never received one. Poor customer service. Will never go back here. Danvers location much better service. More
by clarissa_lewis
Employees Worked With
October 17, 2020
Thank you for the wonderful customer service. Luis at Kelly Honda was so knowledgeable and extremely helpful. I have been a customer here for many years and have never had a bad experience from sales to Kelly Honda was so knowledgeable and extremely helpful. I have been a customer here for many years and have never had a bad experience from sales to service! More
by kfields.fields15
Employees Worked With
