
Kelly Honda
Lynn, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,393 reviews
Be aware when you having them service your vehicle! I head over for oil change and tire rotation today. When I get home, I checked my tires, they didn't rotate my tires (how do I know? because I have a c head over for oil change and tire rotation today. When I get home, I checked my tires, they didn't rotate my tires (how do I know? because I have a crack on the front passenger side tire), but they still charged me for tire rotation. This is a big NO for their service, very disappointing! They messaged me to call them back, so I did. They told me the "manager" is gonna call me back but the "manager" never did. I call them multiple times but never get to speak to someone about this issue. More
Both Jose and Jeremy were great to work with. Second time buyer from Kelly. Highly recommend both of these employees. They provided great customer service time buyer from Kelly. Highly recommend both of these employees. They provided great customer service More
John was extremely helpful during the process and made me feel he truly cared about my experience. He was very professional and honest. I am a very experienced car buyer (5) Honda’s and this was my first t feel he truly cared about my experience. He was very professional and honest. I am a very experienced car buyer (5) Honda’s and this was my first time at Kelly Honda. This was my best car buying experience ever!! Because of my experience I knew I was getting a great deal and knew they were being honest. Fastest experience as well. I was just blown away by this dealership and will be going back to Kelly every time now! More
Morgan Murphy is an excellent Service Dept rep. This is the first positive, customer-centric experience I have had in 5 years at Kelly Honda Lynnway. She is professional, courteous, responsive and a prime the first positive, customer-centric experience I have had in 5 years at Kelly Honda Lynnway. She is professional, courteous, responsive and a prime example of what customer service is all-out! Took the time to address my questions and always had a smile on (even behind the mask). I will request her specifically the next time I schedule service. Thank you Morgan! More
Jose was great, went in there first time with intention of doing research as a serious buyer, left and came back to lease a new car for my younger brother. His laid back approach it’s how every customer sh of doing research as a serious buyer, left and came back to lease a new car for my younger brother. His laid back approach it’s how every customer should be treated. Buy or Don’t buy, it’s no hard feelings. No hiccups when I picked it up. He was on top of everything beginning to end. Give this man a promotion. More
John is friendly and personable! He’s smart too! He took time to help me understand the process when buying a car and even made me laugh a few times! time to help me understand the process when buying a car and even made me laugh a few times! More
Luis Laparra was a great dealer. He helped me with all of my questions and made me feel good about my decision. He made sure I have getting the car I needed for me. my questions and made me feel good about my decision. He made sure I have getting the car I needed for me. More
My experience with the service department was that they went out of their way and did everything possible. Some things could have happened differently. Otherwise, surprise, it was positive! went out of their way and did everything possible. Some things could have happened differently. Otherwise, surprise, it was positive! More
Heidi is kind and easy to work with. Its people like her who make purchasing cars easy and stress free. She was so responsive and respectful; and great at her job! who make purchasing cars easy and stress free. She was so responsive and respectful; and great at her job! More
We just purchased our Honda through Joseph today! He was a pleasure to work with! So personable, knowledgeable and professional! We highly recommend him!! Joseph made buying a new vehicle a very positive an a pleasure to work with! So personable, knowledgeable and professional! We highly recommend him!! Joseph made buying a new vehicle a very positive and easy experience! More