
Kelly Nissan of Lynnfield
Lynnfield, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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SUPERB-from internet to sales to finance-BEST I purchased my 2013 VW Passat on Thursday July 24, 2014 from your Kelly Nissan Lynnfield dealership. My initial intention that day was to initiate the I purchased my 2013 VW Passat on Thursday July 24, 2014 from your Kelly Nissan Lynnfield dealership. My initial intention that day was to initiate the dreaded "shopping around" process to find a vehicle to purchase sometime in the upcoming three to six months. Kelly Nissan was my first stop as I was surfing the internet looking for a vehicle. I emailed Tom Crean, the internet manager who was very helpful from the minute I hit the sent button. He was such a kind man. He invited me to come in that evening and being nervous and alone he made me feel at home the minute I step foot in Kelly Nissan Lynnfield. He set me up with sales representative Josh Citron who, assisted me in my purchase. It took less than ten minutes to fall in love with the 2013 VW Passat and within a quick amount of time I was an enthusiastic new owner. He took the time and actually listened to me instead of trying to push me into something. He knew exactly what I needed. You just don't know how much of a relief that was! When I came in to by pick up the car, he took the time to show me in depth the car’s accessories. He is superior! His knowledge was abundantly helpful and informative and I know I can count on him now and in the future. Josh introduced me to Carl Tagliamonte, the finance manager who has gone above and beyond to assist me in not only get financing but change my life. He is one of the kindest, sensitive, thoughtful persons I know. He too, knew my situation and went well above the call of his duty to make sure I was taken care of it and not taken advantage of. Carl’s good customer service is commendable. From the time I arrived in his office until the finalization of the transaction he displayed an exceptional attitude of patience, understanding and respect. I have never met anyone like him. I am very grateful to both Carl, Josh and Tom for making my purchase an exceptional and effortless experience. Their combined courtesy, professionalism, and diligence warranted the writing of this praise letter. Unfortunately, good, quality customer service is few and far between in today's society and, in many areas, outright extinct. The service industry is replete with managers and employees who do not care about the customer and make sure that this fact is known. Carl, Josh and Tom definitely do not fit in that category. They have superseded my expectations and are true assets to Kelly Nissan Lynnfield. Thank you for your time. More
Overall a very good experience but just short of expectation I was looking to buy my very first car. I decided to buy NIssan Altima. I have approached few dealers and one of my final lists was Kelly Lynnfield. I I was looking to buy my very first car. I decided to buy NIssan Altima. I have approached few dealers and one of my final lists was Kelly Lynnfield. I choose them because they gave me the best price, were very responsive and gave me a clear quote. I was in touch with Ryan throughout and he was very helpful. However, towards the end Ryan and Angela were little not so courteous to me. Because I was talking lot of time to decide( my first car and I had to choose wisely), Ryan and Angela were complaining that I was not serious in buying and I was just using them to shop around, which was not true. Towards the end Ryan intially agreed to discount $100 more dollars from the final price but however flipped his word after two minutes saying the final quote was best price he could offer and I can either take it or buy somewhere else. I already decided to buy from them and I said I will take it. But the way he behaved in the end for $100 totally spoiled my entite experince I had with them. But overall I was satisfied. Josh Citron picked me up from my home and dropped me too. He quickly done my paper work and demonstrated the car features when it was handed over to me. The finance manager was little buy and took some time to process but that was OK. I recommend buying from this dealer. It was a smooth experience buying the car from them. More
Terrible! Do you want to avoid a nightmare, then go elsewhere! The employees at Kelly Nissan and at their Collision Center will lie right to your face without b Do you want to avoid a nightmare, then go elsewhere! The employees at Kelly Nissan and at their Collision Center will lie right to your face without blinking and treat you like your the biggest most gullible dummy ever. The scary part is that the employees that I dealt with here appear to actually believe their own lies, as their so used to doing this day in and day out, its like second nature for these people. If you want peace of mind stay away from Kelly's Dealership. More
Great service I recommend Kelly Nissan to whoever looking to buy a new or used car. The salesperson Brad made the process very easy and smooth. He answered all my I recommend Kelly Nissan to whoever looking to buy a new or used car. The salesperson Brad made the process very easy and smooth. He answered all my questions and was very welcoming. Both Brad and Carl made the process of buying car smoothly for me. Kelly Nissan have great customer service. More
Nissan Altima Is My Car I bought a new Altima 9 years ago and have had service at Kelly Nissan Lynnfield in the interim. Returning to the same dealership for a new Altima was I bought a new Altima 9 years ago and have had service at Kelly Nissan Lynnfield in the interim. Returning to the same dealership for a new Altima was a natural. I found the sales staff courteous and very helpful in making the deal. More
Excellent service and knowledge I visited Kelly Nissan on Tuesday 6/24 looking for a new used car. Within a matter of minutes I had selected the vehicle I had been looking at online I visited Kelly Nissan on Tuesday 6/24 looking for a new used car. Within a matter of minutes I had selected the vehicle I had been looking at online and Corey was able to make the sale as fast as possible. I had gone in with pre-approved financing and Carl was able to persuade me into letting him work on getting me a better deal. My pre-approval had a high rate of 15.8% and Carl was able to find a lender to knock it down to roughly 10%. I do not have the best of credit but with his knowledge of the industry and the financial institutions he was able to get more for my money. I ended up purchasing a 2011 Chevy Cruze and had it the next day. I cannot praise them enough for taking the time to help find a better rate and to make the purchase a speedy one. I highly recommend going through this dealer for the ease of buying the the stress free environment. I would like to thank Corey and Carl and look forward to doing business with Kelly Nissan in the future! More
New Car Came here looking to lease my frist car, and did not leave empty handed! Dan was a great consultant and did everything I wanted and more! Not only did Came here looking to lease my frist car, and did not leave empty handed! Dan was a great consultant and did everything I wanted and more! Not only did he help put me behind the wheel of a new nissan altima, but he also worked out all the paper work, got my car insured, and took care of everything! All I did was sign, and drive. Couldn't have asked for a smoother process. I definitely recommend Kelly Nissan and Dan Sicari! The two go very well together. I look forward to continuing my relationship with Nissan because of them. More
new Altima I am very happy with my new Altima purchase. At my first visit at Kelly Nissan, Sami was there to help me choose the vehicle that I liked and that fi I am very happy with my new Altima purchase. At my first visit at Kelly Nissan, Sami was there to help me choose the vehicle that I liked and that fitted my needs. The whole process was easy and hassle free. He sat down with me and explained everything that I needed to know about the car and all my options. The financing process was quick and simple, I will recommend Sammy to every car buyer out there. Clara DP. More
Awesome, not pushy very great people to work with!! Went in to check out prices and cars and met with mike simon who was a phenomenal person to work meet with very understanding. Awesome!!!! Went in to check out prices and cars and met with mike simon who was a phenomenal person to work meet with very understanding. Awesome!!!! More
I would not buy from this dealer This is my first and last time I would purchase from this dealer. Had a very bad experience and I would not pay retail price for a car. After going th This is my first and last time I would purchase from this dealer. Had a very bad experience and I would not pay retail price for a car. After going through a though time they came down $500 from retail price and kids and wife love the car so I still went with it. Bought the car for a week and wanted to get something bigger for the family, but dealer offer $4000.00 off the car I just bought week ago. They already made profit for selling the car to me in first place and I`m willing to take a loss and just wanted to make it fair and split the difference but manager had a fit and wouldn't go with it. I just never seen a dealer that deal with customer like this. Before you buy make sure you read the reviews on there website. Next 3 days had car back for service and sat and waited for a good 2hrs and talking to some of the customer that was there and WOW I was not surprise hearing all the negative coming from all the other customer. I`m just a parents with 4 kids and just wanted a reliable car and not getting rip off. But I would say it again and again make sure you do your homework and not getting scam. More