Kelly Nissan of Lynnfield

Process of purchasing was good. But poor communication when i contacted them afterwards about dates of basic services that were done prior to my purchase that I was not given record of. Huge part of custo when i contacted them afterwards about dates of basic services that were done prior to my purchase that I was not given record of. Huge part of customer service is follow up. More

just brought 2020 nissan sport rogue Just brought my brand new car from Kelly Nissan and Alex Menedez was really helpful and it was great to work with him he was very professional in ever Just brought my brand new car from Kelly Nissan and Alex Menedez was really helpful and it was great to work with him he was very professional in every step of the way. was helpful to me and my husband i really recommended him for anyone. More

Overall my experience with Kelly was good. Our sales guy Mike was very nice and friendly he tried to get us the deal we wanted. However, Ray from the management team wasn’t so nice, he was pushy and forcing Mike was very nice and friendly he tried to get us the deal we wanted. However, Ray from the management team wasn’t so nice, he was pushy and forcing us to by more warranty on the vehicle and he had already tagged on an extra $2 on my monthly payment without giving a valid explanation and didn’t try to do anything about it. He just said that’s the numbers the finance dept gave him and he’s not taking off not even a dime, very rude and unprofessional. Two days prior on our first visit we were told by another member in management that it would be $2 less. That’s what happens when you’re working with multiple people, clear communication gets lost. However, I’m happy with my vehicle and they did a nice job detailing it. More

Just bought my 13th car from Kelly Nissan and Adriano he truly is the best Extremely Knowledgeable, Kind, and Professional a step above all others!!! truly is the best Extremely Knowledgeable, Kind, and Professional a step above all others!!! More

Very professional Staff. Josh Citron very attentive to our questions. Very satisfied. Will recommend to family and friends. From the Salesman to the Finance. Great our questions. Very satisfied. Will recommend to family and friends. From the Salesman to the Finance. Great More

Great dealership, folks are friendly and efficient. This dealership cares about their client and make every process related to our cars easy! I would recommend 10/10 dealership cares about their client and make every process related to our cars easy! I would recommend 10/10 More

I have been a customer with Kelly Nissan for many years and Roy has always been my point person. He is professional, knowledgeable and kind. and Roy has always been my point person. He is professional, knowledgeable and kind. More

Your salesman Corey went above & beyond. There was no pressure, took his time with me & explained & answered all my questions & concerns would gladly recommend him to anyone. Ray was also instrumental i pressure, took his time with me & explained & answered all my questions & concerns would gladly recommend him to anyone. Ray was also instrumental in helping me decide on my purchase More

Alex was kind and patient in explaining different options. Made us feel comfortable answering all our queries, we went in looking for options as our car lease is expiring in next few weeks options. Made us feel comfortable answering all our queries, we went in looking for options as our car lease is expiring in next few weeks More

This place gets 5 stars from me because I am so impressed with Alex. He was super nice, considerate, listened to me and is professional. This was my first time purchasing a car and every question I had he wo with Alex. He was super nice, considerate, listened to me and is professional. This was my first time purchasing a car and every question I had he would answer truthfully, I had A LOT of questions. I left that place and was beyond happy he was the one to help me. I highly recommend going to him, he kept me updated throughout the whole process. Thank you Alex!!! More