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Kelly Nissan of Route 33

Easton, PA

4.9
5,364 Reviews
Kelly Mission: We are committed to integrity, teamwork, enthusiasm, pride and family values. We will be the "Best of the Best" providers of automotive products and services to customers. The Kelly Values: Commitment to Excellence Customer Enthusiasm Exceed Customer Expectations Team Work Integrity Check us out at: www.choosekellynissan.com!
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3830 Easton-Nazareth Highway

Easton, PA

18045

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Showing 5,364 reviews

July 15, 2016

Terrible treatment by Bill Pallo Bill Pallo is the most obnoxious and rude salesperson you will ever come across. He had no sense of decency and had a complete lack of professionalism More

by Isha Chowdhary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Caiazzo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Pallo, Wilbert Chevez
Jul 16, 2016 -

Kelly Nissan of Route 33 responded

Isha, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Nissan of Route 33. Please reach out to me on my personal cell phone, 717-586-5838, so that I can address your concerns. Sincerely yours, John Lim, General Manager Kelly Nissan of Route 33.

July 15, 2016

Blown Headgaskets I have a 2009 Sentra FE and the head gasket went in 2013 with only 42,000 miles on it now in 2016 car has 87,000 miles and "guess what" it needs anoth More

by Not Happy
Recommend Dealer
No
Employees Worked With
Jon Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2016 -

Kelly Nissan of Route 33 responded

Not Happy, Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Nissan of Route 33. Please reach out to me on my personal cell phone, 717-586-5838, so that I can address your concerns. Sincerely yours, John Lim, General Manager Kelly Nissan of Route 33.

Jul 19, 2016 -

Kelly Nissan of Route 33 responded

Unfortunately Kelly Nissan has not seen this customers vehicle in over 3 years and 45,000 miles for any repairs or maintenance. We agree it would be very unusual for a head gasket failure again on this vehicle. The manufactures warranty expired approximately 2 years and 27,000 miles ago. We invited the customer to come in for a diagnosis but she declined and stated she would continue to work with her independent repair facility. We also furnished the customer assistance line of N.N.A. for review of her situation. Thank you Jon Miller Parts and Service Director 610-258-8600 x 630

July 10, 2016

I always get the best treatment when I deal with Rich Vasvar I have been getting Nissan cars over the last 10 years and its always been the same great treatment and friendliness and makes me want to deal with Ni More

by Mr. C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA, Rich Vasvari, Bill Pallo
July 10, 2016

A Positive Experience I was looking for a used car but not looking forward to the process. My first stop was at Kelly Nissan. Rick Zauck was my salesman and he was great.He More

by d.hockman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Zauck
July 10, 2016

Win, Win We traveled over 50 miles to Kelly Nissan, TWICE. Rick Zauck is a straight shooter, who will do everything in his power to make sure you walk out a s More

by dbello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Zauck
July 08, 2016

Selling experience was fabulous - AGAIN ! I went back to Kelly Nissan about 3 and a half years after buying my Altima from Maureen Vooz. I wanted an SUV, and knew in my heart, that dealing wit More

by Lisa Schoeneberger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maureen Vooz
July 07, 2016

2016 Nissan Altima SV The service I received was absolutely outstanding! Eric Sparrow showed me directly to the Altima that I wanted with all the features I was looking for More

by Corch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sparrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Pallo
June 24, 2016

Very pleased with the friendliness and helpfulness of all Very happy with my salesman Joseph Bonasera who made me feel very comfortable and was extremely pleasant and felt like talking to my dad. I did not f More

by Jeannette
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Bonasera, Bill Pallo
June 21, 2016

Outstanding service! The whole sales team at Kelly Nissan were fantastic! We are completely satisfied with the whole experience we had with everyone there! I got the car I More

by Lmilici0604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Pallo, Kathy Gara, Richard Kinsey
June 20, 2016

2016 Nissan Sentra Mario, provided me all the information that I wanted to know, so I could make a decision between purchase or lease, He resolved all my questions and More

by WILFREDO J RAMOS OCHARAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Cabrera
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