Kelly Nissan of Route 33

This is my second Juke purchased at Kelly, my mother has purchased 3 Altimas from Kelly. We both keep coming back because Eric Sparrow he is awesome!!!!! No pressure just understanding.............. purchased 3 Altimas from Kelly. We both keep coming back because Eric Sparrow he is awesome!!!!! No pressure just understanding................ More

My lease was coming due on my Nissan Maxima. I had received numerous notices regarding this. I also received a phone message stating that March is the best time to purchase a new vehicle as there are received numerous notices regarding this. I also received a phone message stating that March is the best time to purchase a new vehicle as there are many saving incentives due to it being the end of Nissan's fiscal year. I was put in touch with Eric Sparrow. Eric was a real pleasure to deal with. He was conscientious, friendly, and diligent. A real professional. There were no games. He came up with a monthly lease payment that I was pleasantly surprised about. There was nothing hidden as if he was giving me the amount just trying to get me into the dealership and then come up with something else to tack onto the payment. It was so hassle free. It was a great experience. Usually something that can be a nerve wracking experience. This is the 2nd time I have leased a Nissan with Kelly.......the first experience was just as good. And years ago I had leased a Mitubishi Galant from Kelly.......that too was a great experience. I have nothing but good feelings regarding Kelly. And I would recommend anyone to go to Kelly if looking to purchase a car. I would also recommend Eric as the sales person they should ask for. John Arena was also awesome to deal with. So very professional. I also appreciated that it was not an all-day procedure. I was in and out of the dealership in no time at all. I appreciate that........I have dealt with other dealerships that had taken hours....and in the end ended up not purchasing the vehicle because it had become a haggle session. Thank your for all the GREAT experiences I have had at Kelly. And you do have a great group of people that represent your organization. Keep up the great work. I will definitely be back...........at the end of my current lease! Sincerely Patrice (Patsy) Snyder More

Great help with finding a car, made the process quick and easy. I would recommend this dealership to a friend. I need four more words. easy. I would recommend this dealership to a friend. I need four more words. More

Brought in my 2008 350Z with 20,000 miles for oil change and inspection. Larry callled to inform me that (1) Tire wear was off and would need alignment. (2) Wiper blades were torn. (3) Fuel injection wo and inspection. Larry callled to inform me that (1) Tire wear was off and would need alignment. (2) Wiper blades were torn. (3) Fuel injection would need to be flushed due to low usage (4) The high mount stop light is not working with a cost of $347.oo + tax and labor. Told him not to complete any thing other than oil change, wipers, and inspection. Got home to check on the brake light issue and found it to be unplugged. Checked all the tires and they are wearing perfectly. Not sure about the wipers because the car never goes out in the rain and I never use them. I will never return here and will never recommend there establishment! More

It was a super pleasant experience , completely painless. And totally happy with the salesman and love my car. Will recommend Eric and Kelly Nissan to anyone i know !!! And totally happy with the salesman and love my car. Will recommend Eric and Kelly Nissan to anyone i know !!! More

Our initial online inquiry was quickly answered by both phone and email with specific and reasonable price quotes which led to us paying them a visit by appointment. The on-line representative, Kathy Gara, phone and email with specific and reasonable price quotes which led to us paying them a visit by appointment. The on-line representative, Kathy Gara, greeted us and quickly got us into the hands of Salesman Bob Eastman. Before even saying the word car, Bob took the time to get to know US and our situation first. This was critical in building the necessary rapport that invited an incredible sense of comfortability between the 3 of us. Bob's easy going and personable nature allowed us to speak freely with no hidden agendas. After physically getting a full visual of the vehicle, we were then introduced to Sales Manager Tony Genevese, yet another member of their staff who was inviting, engaged & transparent about our needs and their commitment in helping us. Tony asked what price was right for US and not what price was right for them. This was huge in the sense that it eliminated the back and forth too often displayed during a car buying process. He did everything in his power and then some in getting the numbers right for us which led us to leaving a deposit on the vehicle THAT NIGHT. A few days later we picked up our new car! This was an unexpected, almost surreal, experience for us. True class! More

This was my first visit to Kelly and thanks to the courtesy, friendliness, and hard work of the people I checked you have a customer for life. I was treated with respect and dignity. Ken McArdle and M courtesy, friendliness, and hard work of the people I checked you have a customer for life. I was treated with respect and dignity. Ken McArdle and Mike Disora did a great job finding a vehicle for me and John Arena helped me immensely with getting the financing. Thank you' Timothy Horton More

Awesome experience!!!! Ken ' s amazing people skills and personality was more convincing than any hard core salesman. I really appreciated being treated more as an acquaintance than just a commission s and personality was more convincing than any hard core salesman. I really appreciated being treated more as an acquaintance than just a commission sale. He was not only knowledgeable, but made it a fun, enjoyable experience. Mike was very helpful with financing and gave 100% to find the best financing options. I would definitely recommend Kelly Nissan or return in the future. More

From the moment I stepped in to the dealership, I was greeted and treated with respect and courtesy. To this day, I have the personal number of Chas, the man who helped me purchase the car in the first p greeted and treated with respect and courtesy. To this day, I have the personal number of Chas, the man who helped me purchase the car in the first place, allowing me to contact him with any questions or concerns with an immediate, proper response. John A. had also worked with me to lower my rate and help me leave the dealership with the best price possible. I am surprised with the level of professionalism practiced by this dealership and would highly recommend it to any person I know trying to purchase a vehicle. More

I highly recommend going to this dealership! Keith Hicklin was great!! It was the easiest purchase by far!!! Loved how he took his time to answer all my questions/concerns! This was a excellent experi Hicklin was great!! It was the easiest purchase by far!!! Loved how he took his time to answer all my questions/concerns! This was a excellent experience for me and I would like to give a special thanks to Keith for that! More