Having bought several cars in my lifetime, I can honestly say that this dealership exceeded our expectations. They were personable, friendly and welcoming. Excellent customer service goes a long way & I will certainly recommend others!
"No Pressure Experience "
After my 2014 Nissan Murano SL was totaled in an accident, I wanted to replace it with another Murano. I first visited the Nissan dealer from whom I purchased my 2014. I test drove a 2018 Murano SL, and although I liked the vehicle, I wanted to see what other choices I might have at another dealer.
This was my first visit to Kelly Nissan, and from the moment I walked in the door, I felt a more welcoming, relaxed atmosphere. A noticeable difference between Kelly Nissan and the other dealer, was a higher level of experience from the employees. My Product Specialist, Rich Kinsey, seached their inventory for a vehicle that would match my preferences. It happened that the best vehicle to test drive was almost the same vehicle I had driven at the other dealer. But Rich displayed his knowledge of the vehicle a lot more thoroughly and explained its features with much more detail.
Since Kelly Nissan matched the price offered at the other dealer, I decided to purchase the vehicle there. Rich took me on a tour of the service area and I met the General Manager, Mike Disora. Mike was very polite and sincere, welcoming me as a new customer. My interactions with all other employees were very positive.
Buying my wife's car from Rick was a great experience. We felt no pressure at all and it was a very laid back atmosphere. We were happy with the price and will do business there again in the future.
"Excellent Car Buying Experience"
We felt welcomed from the moment we arrived at Kelly Nissan. The entire team went above and beyond to get us the car we wanted and we are so grateful. We will definitely be returning for any future purchases.
"Great Experience "
Went up to just look and Zack the salesman came out to talk with us. No pressure and just asked if he could help. His knowledge and professionalism along with no pressure in making a decision helped us in deciding to purchase our truck. Everyone that was involved was personal and helpful. I would recommend buying a vehicle from them. We plan on going back for another vehicle within the year. We had been purchasing our vehicles from another dealer and had a horrible experience. So dealing with another dealership and salesman made us skeptical. They took all the skepticism away. Great job and thank you Zack Hankerson and Kelly Nissian! Mike and Nikki Gawronski
Great experience from sales to service. Our sales associate was friendly and knowledgeable. Terrific customer service . Could not ask for a better experience. Glad we chose Kelly Nissan!
"Our first Nissan experience"
Our first experience as Nissan ownership is great thanks to the initial buying experience at Kelly Nissan with Zack Hankerson and the crew there. We had always heard great reviews from Nissan owners we knew but hoped we could find one at a good reliable dealer local to our area. Our initial trip there to look at a preowned Nissan gave us both a good comfort feeling. Starting with Zack, everyone we met there were all totally courteous and professional which made the buying experience a good one. We are both totally happy with our Nissan Murano!
"My first pleasant experience at a dealership!"
Ive been looking for a car for a little while and on Thursday 1/24/19 my husband and I were driving around Easton looking around at the car lots, after driving through plenty we were just about to give up when I saw Kelly Nissans sign. We pulled in and from the corner of my eye I see this black shiny beautiful car, get out to look at it and was greeted by Scott Tophoney, he was pleasant , not pushy and really was honest. We went inside to talk numbers , did a test drive and we fell inlove with our 2015 Cadillac . Scott made everything so easy, and showed us the cars history, Carfax and explained everything line by line with transparency which I loved. Micheal Salavati made our paperwork a breeze and was quick! Overall this was the most pleasant, stress free car buying experience I’ve ever had. I’m so happy! Thank you Scott!
"Bought a Rogue. Very good service"
My first car purchase. Ken was great and helped through the entire process! Mike helped with the monthly payments, thank you to both for all the help!
"Friendly people and Awesome Prices!!"
Scott Tophoney, Ron Fizer, Mike Salavati were very friendly and helpful! I also really liked the prices. They were very affordable! So I would recommend their stores to anyone!