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Kelly Nissan of Woburn
Woburn, MA
983 Reviews
At Kelly Nissan of Woburn, we offer a wonderful selection of new and pre-owned Nissan vehicles, along with well-maintained non-Nissan pre-owned vehicles. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for.
Our team at Kelly Nissan of Woburn is excited to help you with all of your vehicle purchasing and servicing needs. We have genuine OEM Nissan parts available, Nissan Certified Master Technicians, and a broad collection of new and pre-owned Nissan vehicles for your convenience.
We invite you to visit our dealership conveniently located at the junction of Route 93 and Route 128 or start your shopping experience online at our Kelly Nissan of Woburn website. Our dealership looks forward to helping you with all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 983 reviews
May 26, 2016
Smooth Easy to deal with. The people are very knowledgable and affable. The inventory is vast. The location is convenient. One is left to feel that one got m Easy to deal with. The people are very knowledgable and affable. The inventory is vast. The location is convenient. One is left to feel that one got more than one bargained for. More
by Mayhap
May 24, 2016
Derek in service dept. Derek has been great to work with. I have my oil change here all the time and a have good shop I go to for repair work. I would consider having Kelly Derek has been great to work with. I have my oil change here all the time and a have good shop I go to for repair work. I would consider having Kelly Nissan of Woburn do my work because Derek is fair on what he does. More
by CRE4
Verified CustomerEmployees Worked With
Derek Courtois
May 12, 2016
Fast Service Was able to get a new car that day, The Sales and service was fast and accommodating. Thank you for my new Rogue Kelly Nissan Was able to get a new car that day, The Sales and service was fast and accommodating. Thank you for my new Rogue Kelly Nissan More
by MELINOMICHELLE
May 09, 2016
Very nice people. I came to see a new car for a lease and they help me to find the best car for me and ends up it was exactly what I was looking for. They were very nic I came to see a new car for a lease and they help me to find the best car for me and ends up it was exactly what I was looking for. They were very nice to me, specially Jonathan DeSilva, from the start to the end. I am very grateful. Roberto Nascimento. More
by ROBERTHELI
Employees Worked With
Jonathan DeSilva , Michael Sawicki
May 08, 2016
Time Consuming I brought my vehicle in for an oil change, Tire rotation, balance and and Inspection sticker. I was told it would take an hour. Two hours and 35 minu I brought my vehicle in for an oil change, Tire rotation, balance and and Inspection sticker. I was told it would take an hour. Two hours and 35 minutes later my car was finished. The worst part is no body relayed to me that my inspection failed due to old license plates. I was not given a rejection sticker, and was under the impression I passed. I then had to travel back to get the rejection sticker, go to registry for new plates and then travel back to the dealership for the updated inspection sticker. So all in all, I visited the repair shop 3 separate times wasting 5 hours of waiting and 3-1/2 hours of travel time. Needless to say I was simply disgusted. Derek and David (I think that is his name) was great in keeping me calm and understood my intense frustration. I just wish the mechanics did their jobs. More
by JAYCURRY131
Employees Worked With
Derek Courtois
May 08, 2016
Very professional and helpful kelly Nissan has Professional and friendly employees. Very courteous and helpful. Clean environment and convenient service. Every one was very helpfu kelly Nissan has Professional and friendly employees. Very courteous and helpful. Clean environment and convenient service. Every one was very helpful including management and service area employees. I would definitely recommend kelly Nissan. More
by Connie
Employees Worked With
Aurys Pena, Bill Sullivan, Jose Soto
May 01, 2016
Service was great. Very pleasant experience. Scheduled an appointment quick and easily. My car was ready when they said it would be. The whole staff was very was great. Very pleasant experience. Scheduled an appointment quick and easily. My car was ready when they said it would be. The whole staff was very courteous. More
by GOLFDADUSA
Employees Worked With
May 01, 2016
Cracked Wheel, less than 24 hour turnaround to have repaired Service tech was excellent, took me right in and dealt with leasing company to expedite the process. The replacement would have been done within the Service tech was excellent, took me right in and dealt with leasing company to expedite the process. The replacement would have been done within the hour, but the wrong wheel was sent from the supplier. More
by michael.karavetsos
Employees Worked With
Dylan Gallagher
April 29, 2016
worst experience in 35 years of being a Motorist I brought my Nissan Rogue in for a very specific fix, A fix that I had paid for once already 18 months ago at Woburn Nissan. the month was January of I brought my Nissan Rogue in for a very specific fix, A fix that I had paid for once already 18 months ago at Woburn Nissan. the month was January of 2016... Both driver and passenger door latches would non function from the outside of the vehicle. Doors able to be opened from inside but not outside. I paid almost $400 18 months earlier and am very frustrated that something so small which I have never had a problem with in 15+ vehicles I have driven has broken again, and now on the passenger side. Cost to fix them in Jamuary was $775.00. I was told that Nissan warranties its work for one year or 12,000 miles. Both doors broke again within 1 week. Let that sink in....$775 fix, and both door latches are broken within a week. Dylan just hired and completely caught in the middle, and Derek trying to convince me that this is an entirely different problem that requires the customer to pay again for parts and labor. Who in their right mind would continue with Woburn Nissan when they are lied to so brazenly and effortlessly. Even though it is a repeat of the exact same situation...From outside the latch became disconnected internally so both doors would not open. I was told that this was not the same item that broke this time, even though it appears to be exactly the same break. HONESTY IS A JOKE AT WOBURN NISSAN SERVICE. I demanded that what I just paid $800 for be fixed right as my time is valuable and Derek fought me saying he cannot cover everything. even though what Nissan repaired broke again within days.... when I went to pick up my car for the passenger door latch several weeks after drivers side was fixed, Dylan said the charge would be $180 or so for labor. I was furious as my escalation in earlier visits led Derek to change his mind and cover the bad repair work, only to rescind the offer later. I drove the car home half expecting the Woburn PD to be at my house within the hour....All because work that is performed and paid for is not warrantied by Woburn without a very high pain ratio. Dave Dennis was kind and remembered me from 18 months back, and tried to help. Derek awful but either doing what management has asked him to do or jsy a very unethical person, both very bad if you want customers to come back More
by PMASTROMATTEO
Employees Worked With
David Dennis 18 months ago when door latch on driver side first broke,, Derek Courtois, Dylan Gallagher
April 29, 2016
Great Salesman Experience I have just completed my fourth lease of a Nissan with the same salesman, Shawn Crowley at Kelly Nissan in Woburn MA. I keep coming back for the grea I have just completed my fourth lease of a Nissan with the same salesman, Shawn Crowley at Kelly Nissan in Woburn MA. I keep coming back for the great service, and low key manner Shawn exhibits. He is willing to go above and beyond to make you happy with your purchase. Not only will you appreciate Shawn's knowledge but he does not employ high pressure tactics which I have experienced at other dealers. I have recommended Shawn to others and they have also been so satisfied that they return for their replacement vehicles. More
by nissan
Employees Worked With
