Kelly Volkswagen

Check engine light and broken engine cover. Jeff McNally was very good at keeping me informed of the process of the 3+ hour process. Even though the parts were overpriced ($75 for a 2" hub cover Jeff McNally was very good at keeping me informed of the process of the 3+ hour process. Even though the parts were overpriced ($75 for a 2" hub cover!?!), the service was very good More

Tire Change Jeff did an outstanding job of helping me, keeping me informed and moving me through the repair expediciously. I will definitely continue to get my s Jeff did an outstanding job of helping me, keeping me informed and moving me through the repair expediciously. I will definitely continue to get my service from Kelly. More

Appraisal for my car Got an appraisal for my car seemed pretty fair. Had to go in as well to get a bulb replaced to the rear tail light. Great job on service. Got an appraisal for my car seemed pretty fair. Had to go in as well to get a bulb replaced to the rear tail light. Great job on service. More

Would STRONGLY recommend Was greeted by Jeff when I drove into the garage. I had never been to VW for an oil change before, I had done it myself to save money, but the dealer Was greeted by Jeff when I drove into the garage. I had never been to VW for an oil change before, I had done it myself to save money, but the dealer oil change was actually very cost effective. Everyone who dealt with me or my car went above and beyond to make sure that I knew what was going on with my vehicle, and had great customer service. I have already told my VW driving friends. Thanks! More

Smooth and courteous service experience I brought my GTI in for a product recall and found the process efficient and easy and the interface with all employees courteous and competent. I brought my GTI in for a product recall and found the process efficient and easy and the interface with all employees courteous and competent. More

Above and beyond....! My VW needed service and I was greeted by Andrei. He understood the problem and assured me that it would be fixed promptly. If I had to wait for my ca My VW needed service and I was greeted by Andrei. He understood the problem and assured me that it would be fixed promptly. If I had to wait for my car, he offered me a clean waiting area equipped with a variety of drinks and large screen TV. If I did not want to wait he offered me a ride. I was all set. My car in fact was fixed promptly and completely.It was also vacuumed and washed. That is excellent service! More

George provided a smooth car buying experience Purchased a new golf alltrack after selling back my Audi diesel as part of recall. George provided a smooth and friendly buying process aligned with t Purchased a new golf alltrack after selling back my Audi diesel as part of recall. George provided a smooth and friendly buying process aligned with the separate Audi buyback process. More

Excellent service Exceptional service and atmosphere, great people and a great product. Rachel and George are really fantastic and I look forward to working with them a Exceptional service and atmosphere, great people and a great product. Rachel and George are really fantastic and I look forward to working with them again More

Best service! 0n time and efficient and fair Efficient and fair prices. Let's you know what is needed but doesn't push for extras. Work done in a timely manner and waiting area comfortable. Efficient and fair prices. Let's you know what is needed but doesn't push for extras. Work done in a timely manner and waiting area comfortable. More

30K mile service Had my car serviced yesterday. Jeff McNally was my Service Advisor. Clearly explained what needed to be done & kept me informed of progress. thoroughl Had my car serviced yesterday. Jeff McNally was my Service Advisor. Clearly explained what needed to be done & kept me informed of progress. thoroughly reviewed results & work done. I am very pleased. Thanks! More