
Kelly Volkswagen
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Fantastic experience I stopped in to Kelly VW not expecting to find anything that suited me, but Ramon was very helpful. I'm now in a 2015 VW Golf TSI. Dealership was incr I stopped in to Kelly VW not expecting to find anything that suited me, but Ramon was very helpful. I'm now in a 2015 VW Golf TSI. Dealership was incredibly nice inside too More
Great Service Very satisfied with service experience!!!! Explained my car's needs and recommended appropriate service. Kept me updated on progress while I waited! V Very satisfied with service experience!!!! Explained my car's needs and recommended appropriate service. Kept me updated on progress while I waited! Very friendly dealership! More
10,000 mile oil change Went for first oil change and Inspection. Also ended up needing alignment. Jeff Mcnally my Service Consultant was very knowledgabe and friendly. Expla Went for first oil change and Inspection. Also ended up needing alignment. Jeff Mcnally my Service Consultant was very knowledgabe and friendly. Explained everything up front that my car needed. More
Engine diagnostic Kellys service was extremely helpful in helping me with my Volkswagen Passat. They were extremely knowledgeable, courteous and most important efficie Kellys service was extremely helpful in helping me with my Volkswagen Passat. They were extremely knowledgeable, courteous and most important efficient with assisting me with my vehicles issues. I would highly recommend them as they are extremely innovative , they texted me an actual video showing the diagnostic! 👍👍 More
lease buy out with a volkswagen passat. George was very helpful and persistent. I had a lease for 3 years and extended it for 3 months and he called many times to check in with me. he was ho George was very helpful and persistent. I had a lease for 3 years and extended it for 3 months and he called many times to check in with me. he was honest and cheerful. Jackie was fast and to the point. Casey was very helpful and an asset to any organization. honest and looking out for the customer. the service department helped to repair the front end of my car. I drove in with no appointment and they fixed it on the spot. More
Service at Your Convenience The tire light indicator went on and I was able to drive right to the service center without an appointment! My car was taken in right away while I w The tire light indicator went on and I was able to drive right to the service center without an appointment! My car was taken in right away while I waited in the comfortable customer service lounge. Everyone was friendly and helpful while I waited and also would check in with me to give me an update or ask if I needed anything. My job involves driving all day long and this was the third time I went in for tire issues. The first time was after I bought the car and the indicators needed to be reset. The second time was low inflation after a big winter storm, and the last time, was a nail that I picked up after I hit a pothole in a construction site! My wait times have been between 20 and 50 minutes and one time I was told it would be more than an hour and I was out in less than 45 minutes! I have owned my VW car for almost 10 months and after more than 25 years of driving for work, this is been the best car I have ever owned and is absolutely the best and most convenient maintenance and car service program ever! More
Great service Friendly staff Keep you informed with all the work. Clean and comfortable waiting area also like the summary video of the work completed and recomm Friendly staff Keep you informed with all the work. Clean and comfortable waiting area also like the summary video of the work completed and recommendations More
Excellent car buying experience I'm very pleased with my new car, Josh was very knowledgeable and helpful, which made my car buying experience stress free and exciting. If your looki I'm very pleased with my new car, Josh was very knowledgeable and helpful, which made my car buying experience stress free and exciting. If your looking for a great all around car you should stop by and talk to Josh Cone. More
Pleasant Service was quick and relatively efficient. The only thing I would suggest is to not leave water spots on the cars after running them through the car Service was quick and relatively efficient. The only thing I would suggest is to not leave water spots on the cars after running them through the car wash. If leaves a rather sloppy impression of this aspect of customer service for which should be given just as much attention as the service call itself. Definite room for improvement here. Mr. Kelly strives for perfection from what I understand and this would be an area that I would think he should know about and work to rectify. More
greate service They helped me out of a tough situation with no hassle. Came in told them my situation and what i wanted and a half hour later i was driving away in m They helped me out of a tough situation with no hassle. Came in told them my situation and what i wanted and a half hour later i was driving away in my new car free of stress. More