Back

Kelly Volkswagen

Danvers, MA

4.6
945 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
Contact Dealership

72 Andover St.

Danvers, MA

01960

Directions

By Type

Showing 945 reviews

June 04, 2013

I was treated fairly. I appreciated not being dragged into playing a game of pricing bluff. I was able to get the price that i wanted for the vehicle with little negotiating. I feel I was given the bes More

by coling5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Kelly
Jun 07, 2013 -

Kelly Volkswagen responded

And we appreciate dealing with such a great customer, so thank you coling. We never play games at our dealership. Upfront pricing and availability is what we believe in, and we always let our customers know this. We're happy to hear you had a great experience, and if there's anything we can do for you please let us know.

June 04, 2013

My experience at Kelly VW was wonderful. I found Tom Colpitts to be a really great guy: highly professional, well informed, and easy to talk to. I would highly recommend Kelly VW to my friends and co More

by nancytorlone
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2013 -

Kelly Volkswagen responded

Thank you Nancy, we appreciate your comments and would like to thank you for sharing your experience here on DealerRater. Please visit us, or contact us anytime you need anything and we're happy to help out. And thank you for your kind recommendation, we always love hearing our customers spread the Kelly word out to their friends and acquaintances.

June 04, 2013

Brenden was very easy to work with. Luckily I came into the dealership knowing exactly what I wanted and Brenden was able to efficiently take care of everything. More

by HeatherNorthrop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Kelly, Kendra Milan
Jun 07, 2013 -

Kelly Volkswagen responded

We're glad Brendan could help you out when you visited us Heather! Thanks for sharing your experience with us and let us know if we can help you out again.

June 03, 2013

It was the best car purchasing experience in my life. Jason friendly greeted us right away when we enter the shop and Steven was hard-working, friendly and honest person who we could trust. More

by motoinaka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 07, 2013 -

Kelly Volkswagen responded

Thanks for your review motoinaka! Glad to hear Jason and Steven helped you out when you visited our Volkswagen dealership. Visit us again anytime and be sure to let us know if we can help you out with your vehicle in any way.

June 03, 2013

I write this while sitting in my new Mini Cooper. I found this vehicle while looking around the Internet. I called and received a call back quickly. I arraigned a test drive and was paired with Brendan when More

by Jkroman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Kelly, Kendra Milan
Jun 07, 2013 -

Kelly Volkswagen responded

Isn't it fitting that 16 years ago Kelly Honda was the place it all began Jkroman? And now it comes full circle with another Kelly purchase, only this time at our Volkswagen dealership! We appreciate your loyalty, dedication, and commitment to our Kelly dealerships over the last 16 years, and we hope you continue to enjoy your Cooper purchase. If we can help you out at all with the Mini, please don't hesitate to let us know. Keep enjoying it Jkroman, and thanks again for taking time out to review us!

June 03, 2013

I had emailed Jose a few times regarding a Used 2011 Jetta that I was interested in. I live in Vermont and had planned to drive down to look at the car. As promised, Jose emailed me the day before tha More

by hopew6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kendra Milan
Jun 07, 2013 -

Kelly Volkswagen responded

You're too kind hope. Thank you so much for your kind comments. We're glad Jose helped you throughout, making sure the vehicle you were looking for was here upon arrival. Come back anytime and we'll be sure to help you again. And thanks for taking time out of your day to review us on DealerRater, it means a great deal to us to hear opinions and experiences from our customers.

June 03, 2013

Our test drive was scheduled conveniently, and we got the information we needed, made a selection, and were able to put the car on hold while we checked other options. Once we decided to move ahead, the neg More

by TanvirHussain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2013 -

Kelly Volkswagen responded

Thank you Tanvir! We're glad to hear Steve and our VW team helped you out while you visited our dealership. And we love hearing this was your easiest selection and purchasing process, we take great pride in that. If you know anyone that is looking for a vehicle, send them our way and we'll make sure they have the same experience you did. Thanks for the great review Tanvir and enjoy your pre-owned purchase!

June 03, 2013

Our experience with Kelly Volkswagen was definitely exceptional. Tom Colpitts has to be the "best" sales consultant in the car business. No pressure, just honest and helpful service... He walked us More

by tedterry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 07, 2013 -

Kelly Volkswagen responded

Thank you tedterry for your honest and kind review. Tom really is one of the best in the business, and the reviews here on DealerRater support that claim! We're so glad he helped you out during your time at our dealership. We appreciate your recommendation and if we can be of further assistance to you in the future don't hesitate to let us know. We hope to see you again soon tedterry!

June 02, 2013

We were looking for a car in the near future and decided to start by looking at the Volkswagen Beetle. We have owned one prior to this and were fairly happy. We chose Volkswagen in Danvers as it was conveni More

by loraine47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 07, 2013 -

Kelly Volkswagen responded

Thank you so much Rosemarie. We're so happy Tom made your experience such a pleasant one to remember, and we love hearing from customers like you. Please don't be a stranger Rosemarie. Let us know if we can help you out, or if you just want to say hello. Thanks for giving us a chance at Kelly VW to change the way you go car shopping. After all, our motto is We Make It Easy!

May 29, 2013

I don't think I will ever buy from another dealership again! Brendan Kelly was our salesman and he was so professional, knowledgable, and most important...not pushy! He was absolutely fantastic from begi More

by kelly17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Kelly, Kendra Milan
Jun 07, 2013 -

Kelly Volkswagen responded

Why go elsewhere when We Make It Easy at Kelly, right Kelly17? Thank you so much for your kind review and we feel confident in saying we're just as excited as you are about your purchase. We look forward to seeing you again and if Brendan or any of our staff can help you out don't hesitate to let us know!

...
76
...