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Kelly Volkswagen

Danvers, MA

4.6
944 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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72 Andover St.

Danvers, MA

01960

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Showing 944 reviews

April 12, 2012

My boyfriend and I have been shopping around for a new car and decided to swing in this dealership to check it out. We didn't need to look any further. Steve Ashe took very good care of us, not trying to More

by Trubzy01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 19, 2012 -

Kelly Volkswagen responded

It really is a great value and decision on your behalf trubzy01! The updates Volkswagen made to their new Passat has helped it win Motor Trend's Car of the Year award in 2012 (but that's just a little side note). We really appreciate you reviewing us here and if we can help either of you out again in the future, please let us know! Enjoy the award-winning Passat trubzy!

April 12, 2012

I recently purchased a new vehicle from Kelly VW and worked with Steve Warren. He was honest and helped me through the whole process and made it as easy as it can be. He has flawlessly continued to foll More

by smk1363
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 19, 2012 -

Kelly Volkswagen responded

Thanks for the honest recommendation smk1363! We're glad that Steve's still helping you with your purchase, because that's the type of service we want to provide here at Kelly Volkswagen. We understand that the car buying process doesn't end when you leave our dealership, so we want to make sure everything is great and working well with your new purchase. If Steve or anyone here at Kelly VW can help you in the future, we'll be right here waiting to assist you!

April 08, 2012

This is the second time we have come to Kelly VW with our automotive needs. Since both of us are very busy professionals with full lives and never-ending responsibilities, we greatly appreciate this dealers More

by mhersey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 19, 2012 -

Kelly Volkswagen responded

That's great to hear mhersey. We really appreciate you taking the time to review us here on DealerRater and to give your honest opinion. We're more than happy to help you with any service or purchasing needs again mhersey, and we can't wait to have you back at Kelly VW. Thank you again for your review and we look forward to seeing you here again!

April 07, 2012

George in Sales and Steve in Service were both exceptional- easy to work with and they made the experience fun and seamless. I would definitely use Kelly VW again and recommend them to family and More

by Saltymd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 19, 2012 -

Kelly Volkswagen responded

Fun and seamless...not the typical words you hear from a consumer buying a vehicle at a dealership! But at Kelly Volkswagen, this is the exact type of service we try to provide to all of our customers! We really appreciate your honest and kind review Saltymd, and if we can help you out with anything in the future, please let us know!

March 31, 2012

Excellent service, friendly, easy to work with! Steven Warren and manager Matt Nichols where helpful to get me into my new VW Beetle:) thank you! More

by ROSL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 31, 2012

Tom Colpitts made the process of buying our car easy from start to finish. He is professional, courteous, and definitely went the extra mile (or extra 40 miles, really!) to make sure we got the car that was More

by clairebeckett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 22, 2012

I went to Kelly Volkswagen looking for a vehicle that was posted online. As soon as I arrived I was greeted by Tom Colpitts. He was great! He was very friendly, courteous, and informative. The test drive was More

by JarlinGomez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 11, 2012

My wife and I have bought four VW Jetta's from George Sousa at Kelly VW. Always feel we are treated fairly and get a very good deal. Their service dept is outstanding. More

by sts2iver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : George Sousa (sales), Avery (service)
March 10, 2012

Steve Warren was great to deal with. He was receptive and responsive to our needs. We had a tight budget and he made it work with our new 2012 Jetta. I recommend him because he is a straight shooter an More

by Tonyfav1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Warren
March 07, 2012

I have been going to Kelly ever since they opened, because the same people that used to work for North Shore VW moved to Kelly when the building burnt down, and I have always had the best experience! More

by VictoriaFarnsworth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Flavio
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