Kelly Volkswagen

George was great to work with ~ we hadn't bought a car in 6 years and it was such a positive experiences. We highly recommend their dealership. 6 years and it was such a positive experiences. We highly recommend their dealership. More

Lacey was great. She was never pushy or never would say say "If you don't do it now.................." She came in at least twice on her days off to accommodate my wife's impossible schedule. She went ou say "If you don't do it now.................." She came in at least twice on her days off to accommodate my wife's impossible schedule. She went out of her way on numerous occasions to get information that fit our needs. She really was good in helping us make the right cholce. More

I had a great experience at the dealership. Lacey was very honest and answered every question I had. This is my 3rd car from Kelly and will do more business with them. very honest and answered every question I had. This is my 3rd car from Kelly and will do more business with them. More

George and the entire team at Kelly Volkswagen were extremely helpful during my recent purchase of a 2011 Jetta. From the start, they were considerate of my concerns and honest and consistent about wha extremely helpful during my recent purchase of a 2011 Jetta. From the start, they were considerate of my concerns and honest and consistent about what they could offer. It was also important to me that they acknowledged the choice in I had in dealerships. At the end of my first visit, they gave me a pricing offer that I truly couldn't refuse. During the remainder of the process, George was very thorough and also patient (I was starting a new job and was a little difficult to reach!). The woman I spoke with from the financial team was wonderful and I felt as if all my questions were answered. I am obsessed with my new Jetta, and honestly look forward to my morning commute! More

I just picked up my new car at the dealership: a full loaded 2012 Jetta with convenience/sunroof.I couldn't be happier with that choice! I went to several other dealerships in the area, and with absol loaded 2012 Jetta with convenience/sunroof.I couldn't be happier with that choice! I went to several other dealerships in the area, and with absolutely NO doubts, KVW Danvers are the BEST car dealers in the area, for the quality of service, very competitive prices, transparency and honesty. No hidden costs, no shady deal, they'll go above and beyond to give you the best deal. Tom and Conrad offered me a deal that exceeded my expectations!! After several visits to other car dealerships and a huge waste of time, I was released to finally deal with real professionals. Tom and Conrad worked in team to help me choose the car I wanted, both communicating the EXACT same information. Here's how I would summarize my experience at KVW: TIME Tom gave me TIME to drive different cars, gather ALL information I needed in FULL transparency. Conrad gave me TIME to think of their offers and we progressively reached a deal. And time is... TRUST From day 1 when Tom took care of me, I knew I was in good hands. He never rushed me to get the deal as others could do.He and Conrad accomodated to my time and my personal buying style, with a consulting approach. BEST PRICE They gave me a deal that NOBODY in the market could beat. I shopped around and the other car dealers were MILES AWAY from kvw deal. You usually get what you pay for, at KVW, they gave me more than what I anticipated! HONESTY & TRANSPARENCY Tom & Conrad answered ALL my questions. No BS, just straight and clear ANSWERS. They don't beat around the bush, and show you ALL the numbers. FRIENDLY AND QUALITY SERVICE I felt very confident dealing with Tom and Conrad, they helped me get EXACTLY what I wanted. If you want to DO YOURSELF A FAVOR, go and meet them, they'll save you time and money. Thanks to Tom, Conrad, Eryn and Matt for their help! More

kelly VW and the first time I've bought from Steve. I highly recommend that you work with Steve if you get a chance. Top notch highly recommend that you work with Steve if you get a chance. Top notch More

Background: My son (attending med school at Drexel in PA) had managed to blow the tranny on his vehicle. Living in NH, I purchased a 2000 Jetta, and was to deliver it to him PA. What I did not know until pic had managed to blow the tranny on his vehicle. Living in NH, I purchased a 2000 Jetta, and was to deliver it to him PA. What I did not know until picking up the vehicle, was it came with only one key - and no remote. Kelly VW was stepped up its game by not only overnighting the factory keys, but fitting me into an already tight service department schedule. Outstanding... I was quoted a five to six day lead time by the other area VW dealership. Erica Gorey (service consultant) was instrumental in providing this service excellence. The only down fall- Cost of one key and a remote: $176.00. Cost of programming: An additional $103... Was it worth the cost to insure my boy was safe in the heart of Philadelphia? - Absolutely. More

On way home to SC, but had tire low pressure reading. Busy Saturday morn, but Erika took vehicle immediately. Inflated to 36 PSA (Tech explained that best for long trip), and set button in glove compartm Busy Saturday morn, but Erika took vehicle immediately. Inflated to 36 PSA (Tech explained that best for long trip), and set button in glove compartment. Provided refreshments while waiting, washed car and even vacuumed interior (not expected). In all. excellent service with friendly attitude. More