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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,769 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,769 reviews

May 22, 2025

Purchasing a car from Ken Ganley CDJR in Mentor was a breeze in their beautiful auto campus! Bravo! More

by Barry Valentine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aisyln Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Cunningham who sold me the Kia Forte
May 23, 2025 -

Barry Valentine responded

Cade Cunningham was a pleasure to work with! His care for detail and understanding of a newer technological car should be commended. I recommend contacting Cade for superior service, information, and closing the deal!

May 20, 2025

Easy enough to drop off my truck for service, but when picking up. The lube tech spilled oil when completely the oil change because its all over the engine cover and smells like burnt oil now. Letting it More

by IGMKGP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
May 23, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 19, 2025

Our sales person has always worked it out for us. Go see! Yes yes yea More

by Sejohn1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Frazier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
May 22, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

May 15, 2025

the sales personal was very good at his job. If anyone asked for my opinion I would send them to Chunky. More

by dlhunter4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey "Chunky" Goff
May 17, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2025

Welcoming and Very kind to us and was helpful and fought for what we wanted done. More

by Bb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Schiemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calder Manley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2025

Great dealership and the staff was excellent to work with. Will definitely return in the future. More

by No name
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Roske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Mentor! Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2025

The service people are friendly and very knowledgeable about mechanical problems with the The cars they fix and service. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Paul, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2025

Love love love the experience Al gave me ! ! Definitely recommend working with him, great person as well! Will definitely come back to him next time! More

by Daianailys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2025

Very polite and helpful! My truck got its oil change and recall upgrade and got a car wash as well. I appreciated the updates on where they were in the process. All in all, a More

by jmitchellscott@hotmail.com
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 17, 2025

I saw a used vehicle online, went in without an appointment, and was immediately helped by a great staff. I was asked multiple times if I needed any beverages while I waited. Everything went very s More

by Sking2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calder Manley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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