Jim Coolidge
Service advisor
Ken Ganley Chrysler Dodge Jeep Ram Mentor
2115 Mentor Ave
Painesville, OH 44077
35 Reviews
Write a Review35 Reviews of Jim Coolidge
September 21, 2026
Service is always great. The mechanics do very good work . Jim Coolidge service writer is on his game. The mechanics do very good work . Jim Coolidge service writer is on his game. More
Other Employees Tagged: Ron Dawes, Justin Cleek, Dannie Dawes
July 20, 2026
This Ken Ganley dealership and the staffs are not helpful at all. They make promises that they cannot fulfill. Trying to get hold of someone to talk to is almost impossible. at all. They make promises that they cannot fulfill. Trying to get hold of someone to talk to is almost impossible. More
Other Employees Tagged: Justin Cleek, Tim Harder, Nicholas Campola, Vince Dougher
June 25, 2026
I recently took my 2020 Ram 1500 Rebel to Ganley for troubleshooting, and I couldn’t be more impressed with the experience. From the moment I arrived, the staff was friendly, professional, and genuinely troubleshooting, and I couldn’t be more impressed with the experience. From the moment I arrived, the staff was friendly, professional, and genuinely focused on helping me get my truck back on the road. The service team quickly diagnosed the issue and kept me informed throughout the process. Their troubleshooting skills were outstanding, and they were able to identify and address the problem efficiently. What really stood out was their commitment to customer service—they took the time to answer my questions, explain the repairs, and ensure I was comfortable with the work being performed. The entire experience was fast, stress-free, and professional. It’s refreshing to find a dealership that combines technical expertise with exceptional customer care. I highly recommend Ganley to anyone looking for honest, knowledgeable, and friendly service. They have earned my trust and future business. Thank you to the entire Ganley team for a fantastic experience! Jim, you and your customer service team and the technicians are the best in town. Thank you! More
June 18, 2026
Excellent experience all around. I have leased 2 rams through ganley mentor. I cant recommend them enough! I have leased 2 rams through ganley mentor. I cant recommend them enough! More
Other Employees Tagged: Justin Taylor, Don Weiland, Todd Roske, Justin Cleek, Nicholas Campola, Marc McEwen
May 02, 2026
First time visiting. Customer service was fantastic! Everyone was extremely friendly, especially Jim Coolidge who helped me directly. New facility is beautiful and very w Customer service was fantastic! Everyone was extremely friendly, especially Jim Coolidge who helped me directly. New facility is beautiful and very welcoming to customers in waiting area. More
October 14, 2025
This dealership doesn't actually check whether the email addresses they collect belong to the people that give them to them. Completely untrustworthy. addresses they collect belong to the people that give them to them. Completely untrustworthy. More
Other Employees Tagged: Don Weiland, Justin Cleek, Tim Harder, Marc McEwen, Maria Willrich, Abby Davis , Shyanne Depuy
July 01, 2025
Awesome Todd was awesome on taking care of things. Thank you so much for great service Thank you so much for great service More
Other Employees Tagged: Todd Roske
June 20, 2025
The service department staff is fantastic! Don took good care of my needs quickly and very professionally. They even run your car through the car wash. Don took good care of my needs quickly and very professionally. They even run your car through the car wash. More
Other Employees Tagged: Ron Dawes, Don Weiland, Justin Cleek, Maria Willrich , Bob Kukwa

