Jim Coolidge

The team at the dealership was friendly and helpful with getting the repairs done on my.jeep and did an awesome job getting the repairs done on my.jeep and did an awesome job More

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This Ken Ganley dealership and the staffs are not helpful at all. They make promises that they cannot fulfill. Trying to get hold of someone to talk to is almost impossible. at all. They make promises that they cannot fulfill. Trying to get hold of someone to talk to is almost impossible. More

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Great service. My appointment was on time with a clear understanding of what they needed to do. My appointment was on time with a clear understanding of what they needed to do. More

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I recently took my 2020 Ram 1500 Rebel to Ganley for troubleshooting, and I couldn’t be more impressed with the experience. From the moment I arrived, the staff was friendly, professional, and genuinely troubleshooting, and I couldn’t be more impressed with the experience. From the moment I arrived, the staff was friendly, professional, and genuinely focused on helping me get my truck back on the road. The service team quickly diagnosed the issue and kept me informed throughout the process. Their troubleshooting skills were outstanding, and they were able to identify and address the problem efficiently. What really stood out was their commitment to customer service—they took the time to answer my questions, explain the repairs, and ensure I was comfortable with the work being performed. The entire experience was fast, stress-free, and professional. It’s refreshing to find a dealership that combines technical expertise with exceptional customer care. I highly recommend Ganley to anyone looking for honest, knowledgeable, and friendly service. They have earned my trust and future business. Thank you to the entire Ganley team for a fantastic experience! Jim, you and your customer service team and the technicians are the best in town. Thank you! More

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Excellent experience all around. I have leased 2 rams through ganley mentor. I cant recommend them enough! I have leased 2 rams through ganley mentor. I cant recommend them enough! More

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First time visiting. Customer service was fantastic! Everyone was extremely friendly, especially Jim Coolidge who helped me directly. New facility is beautiful and very w Customer service was fantastic! Everyone was extremely friendly, especially Jim Coolidge who helped me directly. New facility is beautiful and very welcoming to customers in waiting area. More

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This dealership doesn't actually check whether the email addresses they collect belong to the people that give them to them. Completely untrustworthy. addresses they collect belong to the people that give them to them. Completely untrustworthy. More

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Awesome Todd was awesome on taking care of things. Thank you so much for great service Thank you so much for great service More

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The service department staff is fantastic! Don took good care of my needs quickly and very professionally. They even run your car through the car wash. Don took good care of my needs quickly and very professionally. They even run your car through the car wash. More

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From the time I started looking for a replacement for my Jeep limited, to my first service for oil change and tire rotation, Ganley CDJR in Mentor has been awesome.. Everyone is very friendly, helpful and Jeep limited, to my first service for oil change and tire rotation, Ganley CDJR in Mentor has been awesome.. Everyone is very friendly, helpful and professional. I easily scheduled my service online, drove right into the service bay and within 40 minutes I was out the door. And…in a clean car. Again, dry easy, convenient, helpful and professional. I appreciate the ease of the entire process. Thank you, Ganley of Mentor! More

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