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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,781 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,781 reviews

June 13, 2025

Came in for an oil change and left with a new truck at a lower price! More

by Longoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Weiland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Roske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Thank you Dawson & Al the Finance Manager for getting me into a Brand New Jeep Wrangler. I love it so much. More

by shanerome28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawson Schafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

I have leased 2 trucks from this dealership. I follow the routine maintenance program.I had my maintenance done on my truck today ,and noted my 1 tire has been leaking air since my last oil chan More

by SLesco818
Recommend Dealer
Yes
Employees Worked With
None of the above
Jun 12, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 05, 2025

Friendly environment with polite sales people with straightforward manner for customer. Understanding needs is important in sales. More

by Mac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicky Talbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello Mac, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

June 05, 2025

Me and my wife love the be the salesman took care of us and got us the jeep Cherokee More

by terrytunstall48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2025

This dealership is very clean with a very friendly and knowledgeable staff from the reception desk to the management. I’ll be back again. More

by lbkmmstreet@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Roske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc McEwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 03, 2025

From the time I started looking for a replacement for my Jeep limited, to my first service for oil change and tire rotation, Ganley CDJR in Mentor has been awesome.. Everyone is very friendly, helpful and More

by Chradisky913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Coolidge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2025

The Buying Experience was easy and they made me feel like family. They are not there to make a quick deal and push you out the door. They are there to make you feel like family and to receive long term busin More

by Jerrod.robertson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calder Manley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2025

Everything went well except they didn't give me a . military discount like most others More

by j.citriglia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Uber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Tripi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 31, 2025

Called in about a single vehicle an shoed up 2 hours away an Calder who we talked to helped us though it More

by redn3ck44306
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calder Manley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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