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Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
1,767 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,767 reviews
July 28, 2016
Recall service Made an appointment with Bill Whipple for a service recall. Set up within a week. Took my Journey in. Waited about 2 hours for the work to be done. Made an appointment with Bill Whipple for a service recall. Set up within a week. Took my Journey in. Waited about 2 hours for the work to be done. More
by Lynn Howenko
Employees Worked With
Bill Whipple
July 27, 2016
2016 Challenger R/T Great guys ! Great deal on an awesome car. Drove an hour to get to the dealer and was worth it. Secured financing for me at a great rate. I'm new to Great guys ! Great deal on an awesome car. Drove an hour to get to the dealer and was worth it. Secured financing for me at a great rate. I'm new to the Dodge family ... But all smiles !! More
by New Dodge Guy
July 26, 2016
Perfect buying experience. We knew what we wanted when we went to the dealership and they gave us exactly what we had intended. There was no nonsense and they were straight fo We knew what we wanted when we went to the dealership and they gave us exactly what we had intended. There was no nonsense and they were straight forward with us. It was a pleasure to do business with Ganley. Bob the salesmen did a fantastic job and treated us with respect. It was the best car buying experience we have ever had. More
by Franklin Murton
Employees Worked With
July 23, 2016
Highly recommend! Fast and expert service! Great experience. Very timely and attentive service! Bob and Ken were extremely helpful! They were able to answer all questions and got my husband and Great experience. Very timely and attentive service! Bob and Ken were extremely helpful! They were able to answer all questions and got my husband and I in the vehicle we love! More
by Jkup11
July 19, 2016
Jeep Wrangler Sales person Bob Kukwa was excellent. He was very respectful of what was requested, the desired lines of communication and with our time. The final Sales person Bob Kukwa was excellent. He was very respectful of what was requested, the desired lines of communication and with our time. The final transaction was very quick and without any mistakes. More
by 75th sarge
Employees Worked With
July 18, 2016
Mike Brown I Bought my daughter a used car. Mike Brown was very helpful and knowledgeable. Transaction was quick & smooth. I highly recommend him & the deale I Bought my daughter a used car. Mike Brown was very helpful and knowledgeable. Transaction was quick & smooth. I highly recommend him & the dealership. I will be back again. More
by Shelleybelly29
Employees Worked With
Mike Brown
July 13, 2016
Amazing customer service Bob was considerate and very helpful. His enthusiasm will take him far in the car business! Al in Finance was also patient and very thorough in expla Bob was considerate and very helpful. His enthusiasm will take him far in the car business! Al in Finance was also patient and very thorough in explaining all the options More
by Tk339
July 11, 2016
Loved our experience We had a great salesman Dave M in Painesville. He worked very hard and kept us in the loop the whole time. Danny loves his wrangler and I've gotten We had a great salesman Dave M in Painesville. He worked very hard and kept us in the loop the whole time. Danny loves his wrangler and I've gotten numerous comments on how pretty and awesome looking my orange renegade is. More
by Lindan6456
Employees Worked With
Dave Melaragno
July 09, 2016
Amazing I was in desperate need of a car. Ganley made it happen for me. Today, I feel like I'm a new member of their family. I prayed for the Lord, to send me I was in desperate need of a car. Ganley made it happen for me. Today, I feel like I'm a new member of their family. I prayed for the Lord, to send me to the right place. He did! Thanks Ganley your all the best! More
by Beth2500
Employees Worked With
Michael Arnoff, Mike Brown
July 08, 2016
Amazing Experience! I walked into Ganley Village with a few specific criteria and a tight budget. Zaid quickly found 3 different options that matched my taste. He was ver I walked into Ganley Village with a few specific criteria and a tight budget. Zaid quickly found 3 different options that matched my taste. He was very knowledgable and never once pressured me into a decision. He felt more like a friend than a salesman, which made the buying experience much more relaxed. I eventually chose a beautiful Grand Cherokee at a price nobody else could match! I will definitely be a repeat customer! Thank you Zaid and Ganley Village!! More
by Iloveaudi
