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Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
1,787 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,787 reviews
October 16, 2021
The experience was nice and easy, especially with my busy work and family schedule. Luis with Ganley did an excellent job qualifying my needs and finding me a truck that suited our family. I highly recommend work and family schedule. Luis with Ganley did an excellent job qualifying my needs and finding me a truck that suited our family. I highly recommend this dealership and working with Luis. More
by robertjward14
Employees Worked With
Jim Waterwash, Luis Galvan
October 11, 2021
Andrew helped me get into my new Jeep! He has been a big help to my wife and I by going over all the technology four times or so now. Great vehicle but too complicated for either of us! help to my wife and I by going over all the technology four times or so now. Great vehicle but too complicated for either of us! More
by John Leicher
Employees Worked With
Andrew Ruby
October 09, 2021
We found Ganley Village online while searching for a new 2021 Jeep Wrangler. I contacted the dealership on Saturday Oct 9th and was connected to Nick Campola. Nick was very efficient in getting the bottom l 2021 Jeep Wrangler. I contacted the dealership on Saturday Oct 9th and was connected to Nick Campola. Nick was very efficient in getting the bottom line price and being straight forward with everything! We completed a deal over the phone and had no regrets driving an hour and 20 minutes to pick up our new car! We were greeted by Nick almost instantly when we walked in and from there showed us our car and didn’t hesitate to answer any questions we had. The process was effortless and now am the proud owner of a new 2021 Jeep Wrangler! Ganley Village has an amazing asset in Nick Campola! Thank you so much Nick for your honestly, hard work and dedication! Your an amazing asset to the dealership and I look forward to working with you again for future vehicles! More
by Lriley0726
Employees Worked With
October 05, 2021
Car salesman knew a lot about the vehicle I purchased. He did not pressure me at all and he was very polite. I will recommend Swanson to anyone that goes to Ganley. did not pressure me at all and he was very polite. I will recommend Swanson to anyone that goes to Ganley. More
by Zack
Employees Worked With
October 03, 2021
Rick responded to my inquiries right away. He is very professional and friendly. Rick is the best 😁 professional and friendly. Rick is the best 😁 More
by Nikval.1
Employees Worked With
September 27, 2021
Luis G assisted me with purchasing my first Jeep Cherokee. He was friendly, knowledgeable, helpful and answered all of my questions. I love the Jeep and recommend working with Luis. He was a true p Cherokee. He was friendly, knowledgeable, helpful and answered all of my questions. I love the Jeep and recommend working with Luis. He was a true professional. More
by JenH
Employees Worked With
Luis Galvan
September 26, 2021
Super happy with my experience here. I came in to look at a specific vehicle and Nick helped us out. He had it ready to test drive when we got there and he was upfront and honest and didn't play games. When a specific vehicle and Nick helped us out. He had it ready to test drive when we got there and he was upfront and honest and didn't play games. When it was time to look at financing, Jeff was able to get us a better interest rate than we expected and was super nice. We brought our kids with us and Jeff and Nick were both super accommodating. Jeff even got them candy from the vending machine while we waited. The vehicle is in good shape and one of their "certified" cars and Nick had the gas tank full without us asking. Would highly recommend! More
by MeganR
September 21, 2021
Not pleased with her follow-ups or attitude concerns. No consideration for customers and poor people skills. consideration for customers and poor people skills. More
by Nrthsr
Employees Worked With
September 21, 2021
Smoothest and easiest process we have ever been through! Nick Campola helped us get our dream work truck. He was so knowledgeable and is very talented. He made the entire process enjoyable and got us a grea Nick Campola helped us get our dream work truck. He was so knowledgeable and is very talented. He made the entire process enjoyable and got us a great deal. Everyone at this dealership is beyond helpful. We will never go to another dealership again! They are the best! More
by Maria Palumbo
September 07, 2021
Helped me get my family exactly what we needed and more. Would recommend this dealership to any looking for a new vehicle. Will be going back there again for sure. Would recommend this dealership to any looking for a new vehicle. Will be going back there again for sure. More
by Btominec3
