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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,766 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,766 reviews

July 04, 2021

Respectable pricing, no hassle / haggling, friendly staff make buying easy More

by speed70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander (Stan) Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Waterwash
Jul 07, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the positive feedback! We are happy to know that you had a 5-star car-buying experience with us at Ganley Village Chrysler Dodge Jeep Ram FIAT, and if you need anything else please let us know!

July 03, 2021

Nick Campola was my salesman at Ganley and made me feel like family. He listened to all the things I wanted in a vehicle and worked hard to meet my needs. More

by Angel
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Angel, Thank you for taking the time to give us your review. We are pleased that our team welcomed you to the family and were attentive to your needs. Enjoy your purchase and at Ganley Village Chrysler Dodge Jeep Ram FIAT know that we are always here to assist you.

June 25, 2021

Great at misleading the customer on pricing. Quoted one price when confirming on internet, given another when I got to dealership. Completey unethical business practices. More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric from used sales
Jun 25, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Tim, ​ ​Thank you for taking the time to write us a review about your recent sales visit. I would like to hear about and better understand your feedback. I will be in contact within the next 24-48 hours. ​ ​Best, ​Sarah LaPuma Business Development Manager Ganley Village CDJRF slapuma@ganleyauto.com (440) 210-5449

June 25, 2021

From the minute I arrived in the parking lot I was met by Dawson who was the best salesperson I have ever had. I have been leasing/buying cars since 1998 and this was the best experience ever. Dawson was ene More

by STN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawson Schafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions!

June 16, 2021

My salesman nick was awesome he got me into a vehicle when no one else could. Professional and great service I'm going to buy my next vehicle with Nick. More

by Jmillertime2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Glad everything went well! We definitely strive to provide a buying experience like yours to all our customers. We look forward to working with you in the future.

June 12, 2021

He is amazing, very hardworking, and just love him. He He is amazing, very hardworking, and just love him. He is just a great salesman. I got my brand new jeep and Nick Campola made the buying process and More

by Olivia Schnapp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawson Schafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Waterwash, Nick Mcintire
Jun 15, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Olivia - Thank you for taking the time to recognize Nick. We are hoping that the Jeep life is treating you well and you're loving your vehicle. If you have any auto-related needs in the future, or even something as simple as a question, just know that Nick and the Ganley Village Chrysler Dodge Jeep Ram FIAT team are here and ready to help.

June 09, 2021

My salesman, Andrew Ruby was very personable. He took the time to answer all my questions and took the time to find the best vehicle for me. More

by Cpg5turkeys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Ruby
Jun 23, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi there, Thank you for your positive review. We strive to create a customer driven experience, therefore we are thrilled to hear that Andrew was personable, attentive to your needs and ensured that you were informed. Enjoy your purchase and at Ganley Village Chrysler Dodge Jeep Ram FIAT we look forward to working with you in the future.

June 01, 2021

Andrew Ruby was my salesman and I couldn’t ask for any better service, he was really polite and had an answer for all my questions on my purchase, very up front and didn’t hide anything about the vehicles More

by travissittig67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ruby, Uday Khalil
Jun 03, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Travis, thank you for taking the time to write a review! We are glad to hear Andrew and Uday went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new ride! We truly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future at Ganley Villiage Chrysler Dodge Jeep Ram FIAT.

May 28, 2021

Nick exceeded all expectations as a salesman! He truly was so passionate and extremely patient when it came down to decision making. Nick had all good intentions on finding me the best deal and vehicle fo More

by Shawne
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Mcintire
May 29, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Shawne, We are thrilled to hear Nick exceeded your expectations! We will be sure to pass along your kind comments to him and the rest of our team here at Ganley Village Chrysler Dodge Jeep Ram FIAT. We look forward to doing business with you again.

May 25, 2021

Great experience at Ganley!! Mr. Swanson was a huge help! Couldn’t have asked for a better salesman! I would definitely recommend others to shop here. More

by victortoth1997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander (Stan) Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Victor, Thank you for taking the time to give us your review. We are pleased that your experience was great and that Alexander was able to assist you. We appreciate your recommendation and at Ganley Village Chrysler Dodge Jeep Ram FIAT we look forward to your next visit.

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