Ken Ganley Chrysler Dodge Jeep Ram Mentor

Luis was an awesome car salesman, he answered every question we asked, took his time helped us, and got us into a good vehicle, I would buy another car from him for sure! question we asked, took his time helped us, and got us into a good vehicle, I would buy another car from him for sure! More

Very poor internet sales manager, to be internet sales manager you have to be very prompt on your emails/calls. She did not tell me that another customer is started buying car which i am looking for and i manager you have to be very prompt on your emails/calls. She did not tell me that another customer is started buying car which i am looking for and i am madley trying to follow up on details how can i start purchase process for last 5 days. She did not pick not a single call on her desk, not replied to any of my emails. Then i contacted another sales associate via online chat and he informed me that another customer finance request is under process for car i am looking into. Either she had some favor for customer i am not sure i was not in her priority list. She did not even have courtesy to inform me yet that vehicle is sold to somebody else and i had to let go other deals i was vetting at other dealership as i was waiting for reply from her. I called her via reception atleast 6 times talked her and she said she will send me info but never got anything. Very poor response. 0 star👎 More

From being a close friend to nick, he showed great professionalism, explained everything honest and effectively that I could understand as well provided tremendous amount help and put me in a better p professionalism, explained everything honest and effectively that I could understand as well provided tremendous amount help and put me in a better position to get this car. Overall great man/ as well as a dealer Would definitely recommend him to my friends and family More

Nick is a very transparent and personable young man! I was impressed with the plethora of information he smoothly conveyed about the vehicle I was interested in. His energy is unmatched - as the spark th was impressed with the plethora of information he smoothly conveyed about the vehicle I was interested in. His energy is unmatched - as the spark that resides in him is well balanced in not being over the top. He took time to cater to my needs and wants as a customer and never hesitated to answer any questions - mitigating any doubts in my car buying experience. Top tier fellow! More

This is what I sent to the Ganley GM and I never heard back. A week ago, we came into the dealership interested in buying a new car. We purchased a 2014 Charger at Ganley in 2014 and had a great exper back. A week ago, we came into the dealership interested in buying a new car. We purchased a 2014 Charger at Ganley in 2014 and had a great experience. I found the Charger at one of your other locations, Bedford I believe. After some research, we found a 2019 Challenger with all of the options I wanted at your Bedford location again. This is the car below. There were some rebates available. We were hoping to be around $30-$31K with our trade in, which we would've been if we got the Challenger for the advertised Internet price. We were told that the $34,500 price couldn't be honored, as that price included conditional incentives. After everything was written up, our price out the door would've been around $36,500 which included our trade in. Since there was such a large difference, there was nothing else Don could do for us. We did a final counter of $34K, which was rejected. Also, we were told the car couldn't be brought to Painesville unless we wrote a deposit check showing we were serious and in good faith. We don't blame Don, as he was probably doing what is expected of him. As a result, we left the dealership. I did further research and found another Challenger at a Dodge dealer that is 73 miles away. I was able to get the car I wanted for the advertised price on their site for almost $6K less than the one I was going to buy through Ganley. We share this story, so that there can be more consistency within your dealership. More

Always helpful and friendly. Rick Campola and his son Nick Campola are the best. I have been purchasing cars from Rick Campola for over 20 years and will continue to go back. I also make many referrals t Nick Campola are the best. I have been purchasing cars from Rick Campola for over 20 years and will continue to go back. I also make many referrals to him. More

Went above and beyond to locate us the vehicle we were looking for. Made buying process quick and painless. Staff was very professional highly recommend them looking for. Made buying process quick and painless. Staff was very professional highly recommend them More

It was my first time at this dealership. We had the best experience there, they treated us like family! I would definitely recommend this dealership to everyone!! experience there, they treated us like family! I would definitely recommend this dealership to everyone!! More

He’s the best of the best! no problems just straight to the point and he also gets out the best apr ratings! he’s Great!!!!! the point and he also gets out the best apr ratings! he’s Great!!!!! More

Nick Mcintire was the best sales person I’ve worked with. Very knowledgeable and no BS. He is there to really help you get into to car you want and really cares about his clients. Bob in finance was great to Very knowledgeable and no BS. He is there to really help you get into to car you want and really cares about his clients. Bob in finance was great to work with as well. Both made my experience enjoyable. More