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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,766 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,766 reviews

July 29, 2019

BEST PERSON EVER!!!! Alec is incredible! These reviews are 100 percent optional and I would write a million for this man. I recently graduated college in Florida and moved More

by Chelseyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec Campola
Jul 29, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Chelsey, we appreciate your review and your business! We're delighted to hear that Alec provided you the great service you deserve. We'll be sure to pass along your kind words. We look forward to seeing you next time - just let us know if there's anything else we can do for you. Congratulations on your new car!

July 29, 2019

Terrible service and zero follow up I began working with Jessica via an online inquiry and determined a time to come into the dealership (Wednesday, July 24th) I am extremely busy at wo More

by Frustratedbuyer
Customer Service
Recommend Dealer
No
Employees Worked With
Walter Queisser, Jessica Katila
Jul 29, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, Your satisfaction is important to us and I regret to learn of your frustration with your recent shopping experience regarding the Jeep you were interested in. I would appreciate the chance to speak with you to better address any concerns you may have. Please contact me when you have a moment. Thank you. Best, Sarah LaPuma Business Development Manager Ganley Village CDJRF slapuma@ganleyauto.com (440) 210-5449

July 29, 2019

Awesome dealership! Nick Mcintire was attentive and patient through my entire purchase of a 2018 Jeep. He was professional and personable. I always recommend him to anyon More

by Kaitlynarganti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mcintire
Jul 29, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you, Kaitlyn, for taking the time to share your outstanding experience with Nick! We appreciate your positive feedback and glowing recommendation; We are looking forward to taking care of your Jeep in the future!

July 29, 2019

First Jeep Purchase Nick was great to work with. He was very knowledgeable about the vehicles, answered any questions we had, and was very patient; a pleasure working wit More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mcintire
Jul 29, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Julie- Sounds like you had a great experience from start to finish, which makes us very happy! Thank you for taking the time to write a review and mentioning Nick. Glad to hear you enjoyed your car-buying experience. Looking forward to taking care of any of your auto needs in the future.

July 25, 2019

Great experience with salesman Troy Troy is extremely professional and was a huge help.when we came to test drive a vehicle and our original salesman never showed. He jumped right in and More

by Tom9
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Rossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the feedback! We are delighted to know that Troy was professional, helpful, and friendly during your sales visit. We will make sure to share all your feedback with management and we hope that you will continue to visit us.

July 24, 2019

Wonderful My salesman made me feel like we were old friends. He Treated me kind, and made sure I was happy with my purchase! Great Experience! More

by ashleigh2004sc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Roske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for sharing your experience! We appreciate it!

July 21, 2019

Best Salesman Ever Nick was very helpful in my pursuit to getting a new vehicle. He was informative, caring and efficient in helping secure a deal that was not only affo More

by AngMarie23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Artino
Jul 21, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Your comfort is very important to us. Nick and the team work hard to assist their guests while allowing them time to make an educated decision. Thank you for your business. We look forward to seeing you again.

July 21, 2019

Excellent service! Nick Mcintire was much help to me when I need to purchase a used car quickly. He was very kind he explained everything and helped me through every ste More

by Jennifer*Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mcintire
Jul 22, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you, Jennifer, for taking the time to write a review! We are very happy to hear you are satisfied with the level of service you received from Nick. We appreciate your superb feedback and We look forward to taking care of your auto needs in the future.

July 19, 2019

Excellent experience Nick was great to work with, made the selection process easy and hassle free. I felt like they gave me an excellent price for my trade in and I absolu More

by Jboz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Kukwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Artino
Jul 19, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

We love hearing this! Nick was happy to help you with everything. Congratulations on your sweet new ride!

July 18, 2019

Thumbs up Didn’t plan on getting a car but left with a new Jeep. The process was quick even with a trade. Very informative about vehicle More

by Hmnovak95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon woodman, Nicholas Artino
Jul 18, 2019 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the five stars! We're happy to see that your surprise transaction went so smoothly. Congratulations on your new Jeep!

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