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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,766 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,766 reviews

November 26, 2018

fantastic very quick and efficient also friendly without being clingy with whole sales experience. i haven't dealt with service yet however I'm sure they will b More

by dj
Friendliness
Recommend Dealer
Yes
Employees Worked With
Troy Rossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2018

300s Freak I always get into the dealership in a good amount of time. Everyone in there is so friendly and the go beyond the line of duty. Which is great. More

by Gebeau1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Cannato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2018 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for sharing your positive rating! It is always our pleasure to work with you!

November 14, 2018

Nick is awesome, my new bff :) I was pleasantly surprised with Nick’s work ethic and dedication to satisfying my wants and needs. I’m a new nurse with a baby on the way so I needed More

by KBlue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Artino
Nov 15, 2018 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that Nick was dedicated and helpful during your visit! It is great that Nick was able to find a car for you that stayed within your budget and that you are in love with. We welcome you to the Ganley Village Chrysler Dodge Jeep Ram FIAT family and we hope to see you again soon!

November 12, 2018

Best car buying experience This was the best car buying experience I have ever had! Nick said he and Ganley are not like other dealerships and he was 100% correct. No pushy sale More

by Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Alwayrd, Nicholas Artino
Nov 13, 2018 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for sharing with us! It was a pleasure working with you!

October 18, 2018

Review for salesman Troy is a great salesman! Very professional and knowledgeable on our purchase! We will recommend him and the dealership to all of Our friends and fam More

by Meg0480
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Rossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2018 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

We appreciate you taking the time to leave us a five-star rating and great review! It is wonderful to know that Troy was a great sales representative by being professional and knowledgeable throughout your car-buying experience. Thank you for recommending us and we hope to see you again soon!

October 12, 2018

Painless experience! This was by far the best car buying experience I have ever had. Nick is a very trustworthy, down-to-earth person. I would consider him a friend and More

by Phil1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Artino
Oct 13, 2018 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the amazing review! We will be sure to thank Nick for giving you such an exceptional car-buying experience. Let us know if there is anything else we can help you with. We look forward to your next visit!

October 05, 2018

Great Experience Todd was great. Came in the day before looking for a used Jeep Wrangler. Not having one on the lot that fit my budget or options, Todd called me latte More

by THE BASS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Roske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2018 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for sharing your five-star review! We are glad to hear that Todd made a positive impact on your experience, and will make sure to thank him for everything!

September 13, 2018

Bad customer service and full of lies Save time and money and don't buy from them. I had to chase them with calls to get info and to give info on the vehicle I wanted. After two days of r More

by Carguy,anthony123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lou Nagy
Sep 14, 2018 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, I take your feedback seriously, and I regret that you felt we did not fully value your business and time during your car-shopping experience with us. Please feel free to reach out to me so that I may hear more details and look into your situation. It would be my pleasure to assist you in any way I can. Best regards, Sarah LaPuma Business Development Manager Ganley Village CDJRF slapuma@ganleyauto.com (C) 440.465.7339/(O) 440.210.5449

September 07, 2018

Nick Artino is not just a car salesman but a friend. This was one of the best car buying experiences I’ve ever had! From the first phone call to the last signed paper Nick Artino took a great care of me. More

by Zakhar Keselman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Artino
Sep 08, 2018 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, Congratulations on your new truck! We are so happy to see that Nick took such excellent care of you and we'll be sure to let him know about the shout-out. We really appreciate the 5-stars and the wonderful feedback you left. Thank you for your continued business and please let us know if there is anything else we can do for you.

September 06, 2018

The best car buying experience I have ever had. I had been looking for cars for a few months and visited numerous dealerships around the area. Nothing beats the experience I had with Ganley. The sal More

by DavidMatthewCummings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mcintire
Sep 06, 2018 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the kind words, David! We're happy to hear Nick and the rest of our team were able to meet your expectations after months of shopping around. We appreciate your patronage and hope to see you again in the future!

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