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Ken Ganley Ford Norton

Norton, OH

4.8
3,134 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,134 reviews

December 29, 2022

These folks I’m service are the best of the best. From the customer service to the tech are top shelf. This is the dealership I will bring my vehicles to. They go out of their way for the customer. More

by Pjblues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hartley
Dec 30, 2022 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 28, 2022

Fantastic service experience! !! Mike provided exceptional service in setting up the appointment and managing the needed work! He went above and beyond to make sure all my concerns More

by Mogadoreservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hartley
Dec 28, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 26, 2022

Christian was a very nice young man. He and I talked briefly about our purchase of the new Bronco and then about his plans for Christmas with his family. He was very professional and c More

by darleneberry2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Rodriguez
Dec 27, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Darlene, and we are thrilled that you found your experience with Christian to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

December 24, 2022

I recently visited this dealership looking for a reliable vehicle that had four wheel drive and low mileage. I was told that Sean Pangburn is an excellent car salesman and can help give me more insight to wh More

by Travis24
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Sean Pangburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2022

Ganley Ford Norton is one of the few dealers around that work on large vehicles. I had two recalls on my motor home they took care of for me. I was originally told my vehicle would be done later in the afte More

by BETTERBUILTHOME
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 25, 2022 -

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Ken Ganley Ford Norton

December 22, 2022

Great experience as usual. I appreciated the rental/loaner I may just be in the market to buy one like it soon. I appreciate what you all do for me and my family. More

by cgray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Dec 22, 2022 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 22, 2022

Amazing staff and service! They are always kind and professional and do a great job! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 21, 2022

John, Christian, Carl, Craig, and all the folks from sales to service and parts were outstanding. They made it easy to get the vehicle we wanted. We even had a lot of fun and laughs at the dealership. More

by Pjblues2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Rodriguez
Dec 22, 2022 -

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

December 20, 2022

Words cannot even begin to describe just how excited I was to get my oil changed at Ken Ganley Ford of Barberton. Great job guys! More

by robert1f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Temsey, Aaron Forsythe
Dec 21, 2022 -

Ken Ganley Ford Norton responded

Thank you, Robert! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Dec 22, 2022 -

Ken Ganley Ford Norton responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 19, 2022

Ganley Ford took care of my replacement key in a prompt, polite, and friendly fashion. More

by madischwab
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Dec 21, 2022 -

Ken Ganley Ford Norton responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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