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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,234 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,234 reviews

February 02, 2023

The workers are friendly and helpful. The service is was pretty fast. The work seems to be done well. More

by maxximus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul s
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Feb 03, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 01, 2023

They wouldnt tell me the interest rate only the payment amount. Would have cost me double for the vehicle. Never returning More

by Dougvolk08
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Jon Krupp
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Feb 03, 2023 -

Ken Ganley Ford Norton responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 31, 2023

Service Department was Thorough and timely in completion of servicing of my 2018 ford explorer. More

by wes8156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hartley
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Feb 01, 2023 -

Ken Ganley Ford Norton responded

Wes, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

January 31, 2023

AARON. All I gotta say is go see him if you need a car he's genuine and will actually care what you're looking for!!! More

by Gwendolyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Forsythe
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Feb 01, 2023 -

Ken Ganley Ford Norton responded

Gwendolyn, It's fantastic to hear that Aaron provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Norton!

Feb 03, 2023 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2023

The best around my family would not think about going somewhere else, great service dept, and the salesmen are top notch. More

by rsc4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words for John, and for taking the time to leave us this wonderful feedback!

Feb 03, 2023 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 30, 2023

Aaron was super knowledgeable and got us the best deal possible. The deal went super smooth. We will definitely be back. It was a super great experience. More

by Angied8484
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Forsythe
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Feb 01, 2023 -

Ken Ganley Ford Norton responded

Angie, We are very happy to have provided you with such a positive experience! Aaron and our team sincerely value your business and look forward to your next visit.

Feb 01, 2023 -

Ken Ganley Ford Norton responded

Hi, thank you so much for your positive comments about Ken Ganley Ford Norton! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2023

I went to see Aaron when I was in the market of trying to sell my car and get a new one. Unfortunately I was not able to make it work, but he was so helpful and gave me the best advice for future car buying! More

by Jlbush05
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Forsythe
Report | Print
Jan 30, 2023 -

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Aaron and our team here at Ken Ganley Ford Norton are glad to have you as a customer.

January 30, 2023

El Señor Rodriguez fue de mucha ayuda para entender el procedimiento de la compra de nuestro vehiculo More

by Wanda.rochedejesus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Fincham, Christian Rodriguez
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Jan 30, 2023 -

Ken Ganley Ford Norton responded

Wanda, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 29, 2023

Impeccable service! ! All staff members were courteous and pleasant!! Our experience was absolutely carefree!! We would highly recommend Ken Ganley Ford to our friends More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

Ken Ganley Ford Norton responded

Jen, Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again!

Jan 31, 2023 -

Ken Ganley Ford Norton responded

Hi Jen, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

January 28, 2023

Tony was great. Everyone there was very kind. It was a great experience from beginning to end. We live 3 hours away so we were limited on availability. Tony was very More

by Chrisj1212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Chris, please do not hesitate to let us know. We are always happy to help!

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