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Ken Ganley Ford Norton

Norton, OH

4.8
3,299 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,299 reviews

June 22, 2022

The service advisors were very nice and helpful. Also the work was done quickly and the process as a whole was nice and easy. More

by Bjaros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 21, 2022

Ken Ganley goes out of their way to get my vehicle in for service in a very timely manner. More

by kevin.rogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Kevin, and for taking the time to leave us this wonderful feedback!

June 21, 2022

Our truck windows were smashed in on a Friday night out of town at an 11U baseball game, evidently they really wanted our Yeti Cooler. They caused a couple thousand dollars worth of damage and our insuran More

by MLDavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jody Wheatley
Jun 21, 2022 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 21, 2022

From my phone call until I pulled out of the parking lot I received great customer service! Jennifer is great and made the process so easy! Thanks so much! More

by smconway1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Fincham
Jun 21, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Congrats on your new purchase, and let us know if we can be of any more assistance!

June 18, 2022

I was having electrical module issues with my 2010 F-150. Ganley Ford service was able to find the parts to fix it and get me back on the road. They did a great job. More

by LOUIEEDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2022 -

Ken Ganley Ford Norton responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 17, 2022

First time buyer at Ken Ganley dealership. Great sales team and great dealership to work with. More

by Kuhnsdavid7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon Taylor-Mitchell, Jennifer Fincham
Jun 19, 2022 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Please don't hesitate to reach out to us if there's anything more we can do!

June 16, 2022

Franco is the best! Easy to deal with, lighthearted and willing to help! I’ll be back! More

by justicerunner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to Franco here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 16, 2022

Great dealer to buy a vehicle because of the people. Have a 2013, F150 and purchased a new Bronco Sport this past December. The Bronco is just great to drive. We’re glad Tom Stancil twisted my arm to pu More

by gary4983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM STANCIL
Jun 17, 2022 -

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 16, 2022

What a pleasure to work with Scott Bomgardner. He is honest, trustworthy, professional, knowledgeable and respectful. More

by cheryl.ozmore
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bomgardner
Jun 17, 2022 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to Scott here at Ken Ganley Ford Norton! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 16, 2022

Great vehicle buying experience no hassles dealing with the sales people and the management enjoyed our experience and the speediness of the whole process. More

by swpfeifer74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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