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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,379 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,379 reviews

July 15, 2022

Tony and the staff at Ken Ganley made my truck purchase quick and easy. I live out of state and they delivered it on time with a full tank of gas. Thank you so much! More

by ams93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Taylor-Mitchell
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Jul 16, 2022 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 14, 2022

Knowledgeable, friendly, explained clearly, Answered all questions, prompt, sent reminders of appointments, great follow up, excellent communicator More

by susanhend77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2022 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton. Congratulations on your new purchase, Susan. We look forward to having you as one of our valued customers for years to come.

July 13, 2022

Austin was friendly and extraordinarily helpful throughly the entire purchase process and he made it quite simple and painless More

by johngeffert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily, Austin Temsey
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Jul 14, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Austin to be a positive one. We hope you enjoy your new vehicle, John. Please don't hesitate to reach out if you need anything else. We're always happy to help.

July 13, 2022

It was my first time and whenni got there I was greeted by the dealer Austin who was very helpful and a awesome guy More

by Jttodd45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey
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Jul 13, 2022 -

Ken Ganley Ford Norton responded

Congratulations on your new vehicle! We are so glad that Austin had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 12, 2022

I appreciate the team at Ganley Ford for their patience in explaining the deal to me, their professionalism, no pressure, and the courtesy they showed me. I walked out with a smile, thank you More

by Bbonnie084
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey
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Jul 13, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford Norton!

July 12, 2022

I was very happy with my experience at Ganley Ford. They installed a Roush Fox leveling kit on my 2021 Ranger. As soon as I met Scott Spath (Service Advisor) I knew I had made the right decision . He w More

by Zep 75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
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Jul 12, 2022 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your service experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

July 12, 2022

Desmond was great! He was very kind and went above and beyond to ensure i got my car! i would and will definitely be returning as well as recommending him to friends an More

by mackenzieraefox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Taylor-Mitchell
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Jul 12, 2022 -

Ken Ganley Ford Norton responded

We are very happy to hear that Desmond provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 11, 2022

Ken Ganley Ford and Desmond Norvell are the best in the business. My family is in a much better place because of them More

by Bigbubbafox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2022 -

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 07, 2022

EASY TO GET AN APPOINTMENT. STAFF IS VERY FREINDLY. WORK COMPLETED WHEN PROMISED. FREE CAR WASH WHEN DONE. More

by tbyers4522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2022 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

July 07, 2022

We came in to see a used car, the salesman was very friendly and helpful. More

by MikeC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2022 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

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