Back

Ken Ganley Ford Norton

Norton, OH

4.8
3,140 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
Contact Dealership

2835 Barber Rd

Norton, OH

44203

Directions

By Type

Showing 3,140 reviews

September 24, 2021

I don't like to play games .just tell me the numbers and if it doesn't work then it doesnt.Waste alot of time with this More

by Bowlandrav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Neubert, Jennifer Fincham
Sep 24, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford! Congrats on your new purchase, and let us know if we can be of any more assistance!

Sep 25, 2021 -

Ken Ganley Ford Norton responded

Hello Bowlandrav, we appreciate you taking the time to leave us this feedback. Someone from our staff will be reaching out to you in the very near future.

September 23, 2021

Got a great price on a very low mileage (less than 7k) used Ford Escape. We had an issue that the service dept was slow to deal with, but Sean, our salesman, stepped in and made everything right! Kudos to More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Pangburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2021

This was my first experience at Ganley. I was very welcomed by 3 sales people. Tony helped with my Ford Escape purchase, even had the upholstery fixed before I drove off! He made sure it was serviced More

by Karen C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Ken Ganley Ford Norton responded

Thank you, Karen, for taking the time to share your thoughts on working with our team. We're glad to hear Tony delivered such a great experience!

September 22, 2021

I’m so in love with my new truck couldn’t have ask for a better salesman thank you so much More

by Latoyahudson-Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Ken Ganley Ford Norton responded

Lotoya, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new truck! If there is anything we can assist you with in the future, please let us know.

September 22, 2021

It was such a low stress experience. I was pretty happy with the service department. More

by charles.riggle97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano, Ken Steel
Sep 22, 2021 -

Ken Ganley Ford Norton responded

Charles, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 22, 2021

Fulton always understands the service situation and the work has always been completed to perfection. More

by 6MILESHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Fulton, and for taking the time to leave us this wonderful service feedback!

September 18, 2021

Had a great buying experience! My team member Austin was very helpful also quick and easy to communicate with! More

by Patrick Brubaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Temsey
Sep 19, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Austin and our team, and we look forward to working with you again.

September 18, 2021

they always go above and beyond in every dept Very they always go above and beyond in every dept Very friendly all employees from the service dept ,to the cashiers , parts dept More

by pms4lyfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANDREW , Paul Asano
Sep 19, 2021 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford!

September 17, 2021

Good service. No complaints. Completed oil change/tire rotation/oil change in timely manner while I waited. More

by mep13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 16, 2021

This is a great place to buy cars. We have purchased 3 new cars there over the years and always been thoroughly satisfied. The Service Department has been excellent to us. More

by DAVRMAY77
Recommend Dealer
Yes
Employees Worked With
Tom Byers, Paul Asano
Sep 16, 2021 -

Ken Ganley Ford Norton responded

We appreciate your business, Paul, Tom and our team looks forward to serving you again soon!

...
167
...