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Ken Ganley Ford Norton

Norton, OH

4.8
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,139 reviews

June 04, 2021

Very friendly and helpful, extremely professional and friendly salesperson, I'm glad I drove over an hour to get there, well worth it. Noticed how well they worked together, very organized, thank you More

by Pblock21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey
Jun 04, 2021 -

Ken Ganley Ford Norton responded

We are happy to hear that Austin provided you with a professional & friendly experience! Thank you for making the hour long trip to Ganley Ford, we really appreciate your business! And thank you for the kind 5 star review!!

June 04, 2021

Leased the Escape for 3 years and decided to keep it. Desmond gave me the best advice and the best deal that suited me and my financial needs. Service department has always been easy and fast. Carly go More

by BAILEYS1155
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano, Carly Neubert
Jun 04, 2021 -

Ken Ganley Ford Norton responded

We are happy to hear that your experience with Desmond and Carly were fast & easy! And we are glad that you love your Ford Escape so much that you decided to buy it out! Thank you for the kind review & thank you for your business!!

June 04, 2021

Great place to buy a new car! Very friendly, fast, and easy to get in and out in a great truck. Can not say enough about how friendly all of the salesmen are. More

by matthewcstewart13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Neubert
Jun 04, 2021 -

Ken Ganley Ford Norton responded

We are pleased to hear that you had a fast and easy experience at Ganley Ford! Thank you for your business & thank you for the kind review! Hope you enjoy your new truck & please let us know if you need anything else!

June 03, 2021

Fantastic experience! Five stars for GANLEY Ford Barberton!! I would highly recommend Desmond at GANLEY Ford Barberton! First class customer service! Desmond was friendly, knowledgeable and provide More

by WENDYSERGENT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Neubert
Jun 03, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us, Wendy! We work hard to make sure our guests have an exceptional experience. We will share your comments with Desmond and the team, and we look forward to working with you again.

May 31, 2021

The people in the service department are professional, friendly, and make you feel like you are a true priority. While I never relish the thought of having to go into the service department, I do take com More

by T. Reece
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Ken Ganley Ford Norton responded

Thank you for the nice words for our service department--we're honored that you trust us with your vehicle! We look forward to sharing your compliments with our service team, and please don't hesitate to let us know if we can be of further assistance.

May 28, 2021

Very friendly and professional. Checked my car and changed the oil. I was in and out in just over an hour. The paper work explained everything they did and checked. More

by VELVET1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
May 28, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. Please don't hesitate to reach out if you need anything else.

May 30, 2021 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 27, 2021

Friendly service. Speedy and accurate. Communication was awesome. Scott went above and beyond. This is why I love being a ford owner. Thank you very much! More

by Chris zola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Ken Ganley Ford Norton responded

It has been a pleasure serving you, Chris. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

May 27, 2021

I had an oil change and tire rotation done. Service was quick ! Efficient, and extremely friendly! I appreciate the quick and friendly service. Thank you!! More

by chrissymama_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to leave us this fabulous, five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford, Chrissy.

May 27, 2021

I was sitting at home when my wife told me that she wanted me to go with her to test drive a mustang. I said ok , and when the red GT 5.0 came around the corner... I bought it. She ended up ordering a More

by BRYAN.MESSNER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron Forsythe, Jennifer Fincham
May 27, 2021 -

Ken Ganley Ford Norton responded

Thank you, Bryan! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

May 26, 2021

They found my rear wheel brakes were in need of changing while I had the vehicle in for a recall over the brake lines .kept me informed had it done the same day .I appreciate that More

by TRKLEIN217
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
May 26, 2021 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us a five-star rating. We sincerely value your business and look forward to your next visit.

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