Ken Ganley Ford Norton

First of all let me start by saying that I was not at the dealership in person and I did not meet any of the people in person. My business transaction was done for you by telephone and I can say that it was dealership in person and I did not meet any of the people in person. My business transaction was done for you by telephone and I can say that it was a very good experience. Everyone that I talk to was very professional and polite. It is the first time that I have ever purchased A vehicle without seeing it. They made everything as easy as possible, and I would not hesitate to purchase another vehicle in the future from them.Below is a list of employees I am sorry Franko is the only one that I am familiar with my name so I cannot rate the others because I am not sure if I talk to them or not but everyone I talked to gets a five thank you. More

Staff was helpful. Had plenty of finance option. Car needed detailed and it was taken care of. I like this dealership because it’s close to my house. I’ve bought several vehicles here. needed detailed and it was taken care of. I like this dealership because it’s close to my house. I’ve bought several vehicles here. More

I had a great experience. My sales agent did a wonderful job getting me approved for a car that I love that was in my price range and fit my budget. He was very helpful and made sure all of my questions wer job getting me approved for a car that I love that was in my price range and fit my budget. He was very helpful and made sure all of my questions were answered. I also appreciated the follow up call making sure everything was going okay and that I was happy with my purchase. On a previous occasion my boyfriend had the other sales agent and he was awesome too. I would definately recommend ganley Ford to my family and friends. More

I had window visors added to my truck. After the visors were installed the installer noticed a very slight Crack in one of the visors. A new visor was ordered and installed a few days later at no extra cos were installed the installer noticed a very slight Crack in one of the visors. A new visor was ordered and installed a few days later at no extra cost to me. I was / am totally impressed with Ganley Ford service department.. More

This is one of the best dealerships I've done business with, I bought the first truck I ever owned from them back in the early 2000s and I've always been impressed with them. Their service dept is very pr with, I bought the first truck I ever owned from them back in the early 2000s and I've always been impressed with them. Their service dept is very professional and they get you in and out in a timely manner, and they find a way to get you in not like others that turn you away, I live in stark county but this is the only place I'll bring my truck, keep up the good work. More

I appreciate the Ganley team assessing my intermittent front end noise until resolution was achieved. Communication during the process was excellent and assisted me in determining what was covered by warr front end noise until resolution was achieved. Communication during the process was excellent and assisted me in determining what was covered by warranty and what was my responsibility More

Desmond gets us to always come back! Hes amazing! And Scott in service was really was a huge help when I brought my escape in! Scott in service was really was a huge help when I brought my escape in! More

Friendly and made the buying experience a pleasant one. Had the inventory and model vehicle I was looking for. Offered fair trade value for my vehicle Had the inventory and model vehicle I was looking for. Offered fair trade value for my vehicle More

It would’ve been nice if we received a full tank of gas. We had to go directly to the gas station because we didn’t even have enough to get home. We had to go directly to the gas station because we didn’t even have enough to get home. More

Austin was absolutely wonderful! He answered all our questions and if he didn’t have an answer, he made sure he asked someone who would know. I would absolutely recommend Ganley to anyone looking to bu questions and if he didn’t have an answer, he made sure he asked someone who would know. I would absolutely recommend Ganley to anyone looking to buy a car! More