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Ken Ganley Ford Norton

Norton, OH

4.8
3,169 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,169 reviews

February 23, 2021

The CSR worked with me to make my service the best possible option. He also got me in promptly with the work done quickly and completely. More

by TODD.FIGARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
Feb 23, 2021 -

Ken Ganley Ford Norton responded

Todd, thank you for choosing Ganley Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 21, 2021

Franco & Desmond helped me get a great deal on my *new* used car! Carly in finance was also great to talk with! Very happy with my Ford Escape! More

by rpettay19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Neubert
Feb 21, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are so happy to hear that Franco, Desmond, and Carly were able to help make your new "used" car experience the best! We appreciate your business!

February 20, 2021

Never have any problem getting my car in when we have an issue with it. Service Dept workers are always great to clearly explain to us what will need fixed, and the cost prior to starting any repairs on our More

by misskarla136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Feb 20, 2021 -

Ken Ganley Ford Norton responded

Thank you for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon, Karla!

February 20, 2021

Paul Asano is always great to work with I work at a dealership up the street and have my vehicle serviced by ganley for warranty purposes and as a technician I couldnt be happier with the service More

by Dlw22348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Feb 20, 2021 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Paul here at Ganley Ford.

February 19, 2021

The entire team there was so fantastic and helpful. I’m loving my new Ecosport! My salesman Aaron was knowledgeable and friendly and everyone involved made the process so easy. Thanks Ganley Team :) More

by Rachel.jaffe2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paege Guy, Aaron Forsythe
Feb 19, 2021 -

Ken Ganley Ford Norton responded

Thanks for the review Rachel! We are so glad to hear that Aaron Forsythe & the entire Ganley Team gave you such a fantastic & easy car buying experience! Please let Aaron know if there's anything else that we can do for you! And enjoy your new EcoSport!!

February 19, 2021

We purchased a used car from Hanley Ford and it was exactly what we were looking for. The car was just like it was discribed on line and everyone there was very nice and professional. More

by bertisond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Steel
Feb 19, 2021 -

Ken Ganley Ford Norton responded

Thank you so much for choosing Ganley Ford! Congrats on your new purchase, and let us know if we can be of any more assistance!

February 18, 2021

Got it in got it out! In a timely manner! The way it should be, and I found out I got a bonus, My points paid for my service! Ca chug !!!! More

by jpbarn59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear John and our team were able to serve you and demonstrate our commitment to great service. It is also great to hear that our "point system" worked for you and saved you some money! If there is anything we can assist you with in the future, please let us know.

February 18, 2021

Great service and attention to detail. In addition to the recall repair they also found another item that needed to be fixed and took care of the repair. More

by MARK@BRITEEARS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Ken Ganley Ford Norton responded

Mark, Thank you so much for your excellent review! We are so glad that Benya had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. Please don't hesitate to reach out if you need anything else.

February 18, 2021

Ganley Ford was very kind, quick, professional and did a great job! Not only did I buy my vehicle from them but their Service Side I've used too and have never been disappointed! Prices were fair along wi More

by HPPYS8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry can't remember everyone's name I'm bad at that
Feb 18, 2021 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your 5-star rating and your business! We look forward to continuing to provide you with the highest level of service. Thank you for choosing Ganley Ford.

February 18, 2021

Extremely helpful loved the car buying experience with this dealer ship. Decent trade in value and amazing sales team I would prefer then to anyone More

by logan.krites
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Ken Ganley Ford Norton responded

Logan, It's great to hear that John and our sales team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

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