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Ken Ganley Ford Norton

Norton, OH

4.8
3,226 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,226 reviews

March 23, 2021

I have worked with all these guys many times I can rely on them they’re a great team they take care of everything even with things that I don’t know about. More

by Pete.kruft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Mar 23, 2021 -

Ken Ganley Ford Norton responded

Pete, We appreciate your business and our team looks forward to serving you again soon!

March 23, 2021

Went in for an oil change and was done in a very reasonable time. The Representative Scott Spath was very efficient and got me in and out. More

by gamore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. Scott and our service team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 22, 2021

Pleasure to work with, always nice,gets the job done, enjoy doing business with them, Tom Stancil is a pleasure to do business with, always thorough and professional, great guy!! More

by cbobconnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
Mar 22, 2021 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford! We'll be sure to pass along your compliments to Tom and the rest of the team. We truly appreciate your business and hope to see you again soon!

March 22, 2021

Was a smooth process and other then them not being negotiable on the price it was a great deal. Franco was a friendly salesman an did his job well More

by eldonmartin
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear Franco was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 22, 2021

Absolutely the best service I've ever experience,every time.. I drive away thinking. They sure made it easy. In and out, no waiting. Polite and courteous. More

by tlk3062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron blessing Senior Master Ford technician, Paul Asano
Mar 22, 2021 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

March 21, 2021

The guys are very kind helpful. They all be smiling every time I have came to have my car look at. I like my Ford More

by sandrawilliamscarter619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano, Carly Neubert
Mar 22, 2021 -

Ken Ganley Ford Norton responded

Sandra, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 20, 2021

Tom Stancil is a great friendly person to work with. Because I have dealt with repeatedly in the past he knows what I want and makes the whole process quick and easy. More

by RAYGOR48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well with Tom and hope you enjoy your new vehicle. We truly appreciate your feedback!

March 20, 2021

The staff were very courteous and and the showroom was exceptionally clean.. I'm thankful for the experience and I would go to ganley again. More

by T-T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Pangburn
Mar 20, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a great experience. We will share your comments with our team, and we look forward to working with you again.

March 20, 2021

Great customer service and Scott was very helpful every step of the way. Very knowledgeable about what my car needed done and went out of his way to check my warranty for me. All other repairs I will be my More

by ahalljr3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2021 -

Ken Ganley Ford Norton responded

Thank you for taking the time to leave our service department this awesome, five-star review. We look forward to sharing your compliments with Scott, and our team. Please don't hesitate to let us know if we can be of further assistance.

March 19, 2021

This was either my 6 lease or purchase with the team. The team is professional, helpful, great communicators, and provide a wonderful experience. Many thanks, you have a customer for life. More

by KKNOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Neubert
Mar 20, 2021 -

Ken Ganley Ford Norton responded

Congratulations on your new vehicle. Thank you for your fantastic feedback on your recent visit to Ganley Ford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We thank you for your loyalty. We look forward to continuing to have you as one of our valued customers for many years to come.

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