Ken Ganley Ford Norton

Did not have to wait long from phone call, estimate, scheduled time of installation Andrew was very knowledgeable and helpful, very polite...I would recommend scheduled time of installation Andrew was very knowledgeable and helpful, very polite...I would recommend More

Outstanding service. Paul is great to work with. Quick turn around on work. Great Quality of work performed on both of my visits and always check for other recalls and such while I’m there turn around on work. Great Quality of work performed on both of my visits and always check for other recalls and such while I’m there More

Made a huge mistake by going to another dealer. Won’t do that again. Thanks for making things right for us Franco!! I feel better knowing she’s driving a safe car. that again. Thanks for making things right for us Franco!! I feel better knowing she’s driving a safe car. More

Outstanding service during a very busy (holiday) time of year! In and out in same day. B. Fulton definitely went the extra mile for us! year! In and out in same day. B. Fulton definitely went the extra mile for us! More

Desmond was great! This is my second vehicle I've worked with him on and the entire process was as painless as possible. Appreciate all the help and my new car is great! Thanks Desmond! with him on and the entire process was as painless as possible. Appreciate all the help and my new car is great! Thanks Desmond! More

outstanding customer service, and the most painless, easy, quick transaction I’ve ever experienced over nearly a dozen transactions in the last 30 years. Quickest credit guy in the business and quality easy, quick transaction I’ve ever experienced over nearly a dozen transactions in the last 30 years. Quickest credit guy in the business and quality from top to bottom. Go see Franco, he’ll get it done.. More

I always have a good experience at the dealer. The service department is always professional and efficient. I would recommend the Ganley service department to anyone needing work on their Ford service department is always professional and efficient. I would recommend the Ganley service department to anyone needing work on their Ford More

I purchased a 2020 Ford Escape on 12/12/2020 and my experience was excellent. My sales representative, Desmond Norvell, provided superior service and went above and beyond to make sure that all my que experience was excellent. My sales representative, Desmond Norvell, provided superior service and went above and beyond to make sure that all my questions and concerns were answered and that I received the vehicle and the deal I wanted. I would highly recommend Dez to others interested in a pleasant and productive car buying experience. He was very personable, knowledgeable, and extremely helpful. More

I had my car in the body shop. Sonny took excellent care of my needs. He made sure I was aware of every step that was taken. He worked with the insurance company and with Enterprise to extend the rental tim of my needs. He made sure I was aware of every step that was taken. He worked with the insurance company and with Enterprise to extend the rental time. He saved me a lot of headaches and grief. I would definitely use them again. More

Great service.They took me to work 20 miles Great service. They took me to work 20 miles away! However, they charged an xtremely high diagnostic fee. Although they gave excellent customer ser Great service. They took me to work 20 miles away! However, they charged an xtremely high diagnostic fee. Although they gave excellent customer service, the prices are way too high for my budget. More