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Ken Ganley Ford Norton
Norton, OH
3,162 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,162 reviews
November 07, 2020
My recent experience with Ganley Ford was a most pleasant one. The staff, especially Aaron, were very professional and knowledgeable. I was completely satisfied with the sales transaction. I would definit one. The staff, especially Aaron, were very professional and knowledgeable. I was completely satisfied with the sales transaction. I would definitely recommend this dealership to family and friends! More
by poconnor147
Employees Worked With
Other Employees :
Sean Pangborn, Staci Stonestreet, Aaron Forsythe
November 06, 2020
Very helpful employees that are kind and welcoming. Clean service area with covid precautions being taken. Great service and is a place that I'm happy to come back to. service area with covid precautions being taken. Great service and is a place that I'm happy to come back to. More
by Meganew26
Verified CustomerEmployees Worked With
Paul Asano
November 06, 2020
Very friendly, helpful. Wanted to ensure customer satisfaction. Area was clean and set up for social distancing. Could’ve kept me a little more informed as to the extended wait on my car. But it was satisfaction. Area was clean and set up for social distancing. Could’ve kept me a little more informed as to the extended wait on my car. But it was all ok. More
by Cjbradshaw
November 05, 2020
Great job, took my 2020 Ford Raptor right in and even washed my truck for me, when they was done. Two thumbs up to Scott! washed my truck for me, when they was done. Two thumbs up to Scott! More
by Ross
Employees Worked With
November 04, 2020
Franco was fantastic. He did everything he could to get me the car that I wanted. Highly recommend!! I’ll definitely be back when I am in need of a new car. me the car that I wanted. Highly recommend!! I’ll definitely be back when I am in need of a new car. More
by chelseamccoy33
Employees Worked With
November 04, 2020
Service rep Fulton was thoughtful responsive professional and made sure I understood everything about my repair. He made sure I had multiple ways to both drop off and pickup my vehicle. and made sure I understood everything about my repair. He made sure I had multiple ways to both drop off and pickup my vehicle. More
by Martyganzer
Employees Worked With
November 03, 2020
Would recommend to anyone looking to buy a car. Customer service was beyond expectations. Can’t thank them enough for such a wonderful car buying experience. service was beyond expectations. Can’t thank them enough for such a wonderful car buying experience. More
by reaganmeyers16
November 02, 2020
We were out car shopping this weekend and ran into Ganley Ford not thinking I was going to find anything but I did and it was a wonderful experience. From sales to financing I had no issues. Thank you for a Ford not thinking I was going to find anything but I did and it was a wonderful experience. From sales to financing I had no issues. Thank you for a hassle free buying experience. More
by Rosario_boyer
Employees Worked With
November 02, 2020
I was there at 8 and was done by 10:30. They explained when there was a delay to pick up the part. My car was washed. when there was a delay to pick up the part. My car was washed. More
by towanda728
Employees Worked With
November 02, 2020
Ganley has taken care of me for the past several years. The service advisors are wonderful to work with and strive to do their best. Scheduling is easy and the oil changes are fast. Thanks, Ganley! The service advisors are wonderful to work with and strive to do their best. Scheduling is easy and the oil changes are fast. Thanks, Ganley! More
by Hntrjmpr1176
Employees Worked With
Other Employees :
John Asano, Paul Asano
