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Ken Ganley Ford Norton

Norton, OH

4.8
3,163 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,164 reviews

November 02, 2020

I was there at 8 and was done by 10:30. They explained when there was a delay to pick up the part. My car was washed. More

by towanda728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 02, 2020

Ganley has taken care of me for the past several years. The service advisors are wonderful to work with and strive to do their best. Scheduling is easy and the oil changes are fast. Thanks, Ganley! More

by Hntrjmpr1176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Asano, Paul Asano
Nov 02, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. Please don't hesitate to reach out if you need anything else.

October 30, 2020

Aaron was a super nice guy to work with. He has a great personality to work with people and worked hard for us to get the deal we needed. We have bought several vehicles from this dealership and we are al More

by shadyknowl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Forsythe
Oct 30, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 30, 2020

The entire experience was very convenient. From scheduling to dropping the car was very efficient. I was kept informed of everything going on with my car and all test results were very well explain More

by Jcarneal1206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

October 29, 2020

Didn't start out too good, but Austin persisted and got me the deal I wanted. Have been thinking about a new car and am happy with my choice More

by EMILYZAMISKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Austin Temsey
Oct 30, 2020 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new car, Emily!

October 26, 2020

My salesman was Austin Temsey and I must say I have never been to a dealership that worked so quick to get me the car I wanted. It was sitting and waiting for me when I showed up. Austin was amazing. He let More

by bevsheridan358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey
Oct 26, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Bev, and for taking the time to leave us this wonderful feedback!

October 23, 2020

Des is a great guy, always on point with his knowledge and professionalism . Always makes us feel welcome and we know that he is trustworthy. More

by fbarz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Des delivered such a great experience!

October 23, 2020

Had a broken spring rear leaf spring on my f150 extended warranty paid to have it replaced did a good job fixing it. I understand warranty would not replace the other side if it wasn't broke but now the tr More

by Ftryon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Oct 25, 2020 -

Ken Ganley Ford Norton responded

We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs.

October 22, 2020

I chose not to have my tires rotated. The air pressures were from 25 to 32 pounds when I checked them at home. These were apparently NOT checked by the technician. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Asano
Nov 08, 2020 -

Ken Ganley Ford Norton responded

Hello Jeff, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please reach out to management at your earliest convenience.

October 21, 2020

The warranty service I received was exceptional. I was offered a ride and the repair was completed in a very timely manner. The service tech was both courteous and professional. More

by kent6065
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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