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Ken Ganley Ford Norton

Norton, OH

4.8
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,139 reviews

October 12, 2020

Paul listened to my concerns. He made sure to accommodate my needs. They fixed my car in a timely fashion. He provided great customer service! More

by RC23451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Oct 13, 2020 -

Ken Ganley Ford Norton responded

Thank you for the kind words for Paul and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 12, 2020

Quick, efficient, and friendly service from the beginning to the end! Best service I’ve had since I’ve owned my Fusion! Thank you very much! More

by robfruscella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 10, 2020

They took care of me but I wished I kept my trade in an spent the extra 500:00 dollars my fault got a little pressured but that’s ok More

by 407REDFLOUNDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2020 -

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford! We appreciate your business and look forward to helping you with any questions or future vehicle needs.

October 09, 2020

Everything was great!Made sure I had transportation for Everything was great! Made sure I had transportation for work and very professional in their attitude Finished their work in a timely fashion I a More

by WR250F_15
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2020 -

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

October 06, 2020

After having left another Ford dealer because of misleading gimmicks we thought we'd try Ganley. We were looking for a year end deal for an Explorer. We found it at Ganley and Franco Casalinova. Fr More

by brianbuttermore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Ken Ganley Ford Norton responded

We are very happy to hear that Franco provided you with such a positive experience. Congratulations on your new Explorer! We sincerely value your business and look forward to your next visit.

October 06, 2020

Paul the service advisor did a great job of taking care of me. I did have to wait an hour and 45 minutes for an oil change and tire rotation however. It seemed that the service techs spent more time trying More

by Ellymay200
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Oct 06, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Paul, and for taking the time to share your feedback! We look forward to serving you next time.

October 05, 2020

Great place for sales and service. We bought all of our vehicles here and bring them here for service. Always nice to see Desmond and the service staff More

by BARBERTUCKY2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Asano, Paul Asano
Oct 05, 2020 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with Desmond and the rest of our team. We're glad to hear we delivered such a great experience!

October 05, 2020

Just bought my third vehicle from Ganley Ford, my sales guy Tom Stancil Is honest, ethical, readily available and returns my phone calls promptly. I really appreciate his service, he is a pleasure to work More

by JEREMY60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Ken Ganley Ford Norton responded

Thank you so much, Jeremy, for choosing Ganley Ford! Congrats on your new purchase, and let us know if we can be of any more assistance!

October 05, 2020

Transaction was smooth and easy. Had some quality used cars available. Returned over the weekend to consider the purchase of a new vehicle. Give the purchase consideration. More

by jt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 05, 2020

Thank all you so much for all your help. Great job helping me get my new car. I will be back again in the future. ! More

by andrew.blowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Ken Ganley Ford Norton responded

Thank you, Andrew! Here at Ganley Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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