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Ken Ganley Ford Norton
Norton, OH
3,139 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,139 reviews
July 12, 2020
This was the first time that I have really had any dealings with this location. The experience wasn’t bad at all. Desmond was very easy to work with. dealings with this location. The experience wasn’t bad at all. Desmond was very easy to work with. More
by ROLLER28
Verified CustomerEmployees Worked With
July 11, 2020
I like Ganley Ford Desmond greeted me outside with the car I was interested in. He was friendly and answered any questions I had and showed me everything that I asked ab Desmond greeted me outside with the car I was interested in. He was friendly and answered any questions I had and showed me everything that I asked about the car. As I didn't know the area, he guided to the highway and then through town so I could experience the car under different environments. I liked the car and Desmond was good selling me the car. The people at the dealership were friendly and cordial. I recommend this dealership and Desmond as the salesman. More
by Leo
Employees Worked With
Other Employees :
there were more, but I can't identify them because they were all wearing masks, Staci Stonestreet
July 11, 2020
Very helpful and courteous folks in the service department. Would definitely recommend this location. Fulton Benya was extremely helpful during my visit. Because of him, I would definitely refer pe department. Would definitely recommend this location. Fulton Benya was extremely helpful during my visit. Because of him, I would definitely refer people to your location. More
by Fergie
Employees Worked With
Other Employees :
Fulton Benya - went over and above to make me comfortable. Keep this guy around!
July 10, 2020
making me have a 25 word review is stupid other than that the service dept has been great to work with made sure i was taken care of and back on the road in time to meet my next appt the service dept has been great to work with made sure i was taken care of and back on the road in time to meet my next appt More
by tlhollis.16
Employees Worked With
July 09, 2020
Very quick service and friendly employees. Everyone in the waiting area was spaced out so you felt comfortable waiting in your car. People wore their masks when away from a desk or table. I felt very saf the waiting area was spaced out so you felt comfortable waiting in your car. People wore their masks when away from a desk or table. I felt very safe More
by jlwagoner
Employees Worked With
John Asano, Paul Asano
July 08, 2020
Franco went above and beyond to help me. He delayed his plans on a holiday weekend to help me with my car purchase! Greatly appreciated and will do business again in the future. Thank you so much😊 plans on a holiday weekend to help me with my car purchase! Greatly appreciated and will do business again in the future. Thank you so much😊 More
by pelegra
July 07, 2020
Great service at reasonable price. The service team is great to work with on all of our cars. From the time we dropped off our car till we picked it up. Updates throughout as well. We have and will be bac great to work with on all of our cars. From the time we dropped off our car till we picked it up. Updates throughout as well. We have and will be back. More
by John
July 07, 2020
It was a great pleasure working with the staff. It was a very clean place.All other people would ask if e needed any thing while sitting there. Also follow up calls were very polite very clean place.All other people would ask if e needed any thing while sitting there. Also follow up calls were very polite More
by skwhitt48
July 03, 2020
Work was performed in the timeframe promised with no problems. Service department personnel were friendly and helpful. Vehicle was returned to me in clean condition. problems. Service department personnel were friendly and helpful. Vehicle was returned to me in clean condition. More
by DATAAULT
