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Ken Ganley Ford Norton
Norton, OH
3,718 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,718 reviews
November 19, 2020
Very nice improvement from last time's experience. Thank you very much, Austin! Thank you very much as well, Franco! See you soon for service! you very much, Austin! Thank you very much as well, Franco! See you soon for service! More
by guherfri
November 17, 2020
Thank you Franco and your team for helping us get into a vehicle that is a perfect fit for our family! Very kind people to work with! vehicle that is a perfect fit for our family! Very kind people to work with! More
by Ford27
Employees Worked With
November 17, 2020
Scott in service was very helpful. The mechanic took his time to make sure my vehicle was fixed properly. When I would call with any questions everyone was very helpful time to make sure my vehicle was fixed properly. When I would call with any questions everyone was very helpful More
by caryachberger
Verified CustomerEmployees Worked With
November 17, 2020
Benya was very friendly and knowledgable about my vehicle. I asked for information regarding a hitch and he took the time to locate information and even printed it out for me to take home. Thanks so vehicle. I asked for information regarding a hitch and he took the time to locate information and even printed it out for me to take home. Thanks so much! More
by hooperk62
Employees Worked With
November 17, 2020
I was impressed by the cleanliness of the showroom and service area and appreciated the extra precautions taken to ensure customer safety during this pandemic....,from the masks worn to the limited seatin service area and appreciated the extra precautions taken to ensure customer safety during this pandemic....,from the masks worn to the limited seating and the see-through separates at the payment counter. They aren’t just caring for my vehicle, they are caring for me. My vehicle had to be towed in. Their service, as usual, was over-the-top. The service department quickly diagnosed the problem and gave me an estimate, which turned out to be lower. They fixed the problem readily, but also let me know about what should be done before winter to maintain my safety. Thanks Ganley Ford, C Patterson More
by mischris2005
Employees Worked With
Paul Asano
November 17, 2020
I love my service experience every time at Ganley Ford! I have had multiple vehicles serviced through the years and they never disappoint my expectations have had multiple vehicles serviced through the years and they never disappoint my expectations More
by Matt
Employees Worked With
Other Employees :
John Asano, Paul Asano
November 17, 2020
I spent over 2200.00 dollars and there was trash balled up on the seat plastic and paper mat balled up on the floor. Had my car for 3 days and didn't even wash it. up on the seat plastic and paper mat balled up on the floor. Had my car for 3 days and didn't even wash it. More
by Dlee44
Employees Worked With
November 14, 2020
I want to thank Franco for his attention to us in purchasing my new car. He set my car up with my iPhone so I didn’t have to do it. He was very professional and has wonderful customer service skill purchasing my new car. He set my car up with my iPhone so I didn’t have to do it. He was very professional and has wonderful customer service skills. He introduced me to the Parts Dept and to the Service Dept. I love my new car! More
by andersonsha35
November 14, 2020
My daughter and I each own a later model Ford Focus . Whenever we need service we bring our cars here because we can usually get in right away and the service is fast and done right and at a reasonable p Whenever we need service we bring our cars here because we can usually get in right away and the service is fast and done right and at a reasonable price More
by Wadebrunner
Employees Worked With
November 13, 2020
Handled himself with dignity and patience. Thanks for your willingness to go beyond. Made a correction that solved the dealership problem, and made it right. your willingness to go beyond. Made a correction that solved the dealership problem, and made it right. More
by msedmom3
Employees Worked With
Aaron Forsythe
