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Ken Ganley Ford Norton
Norton, OH
3,409 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,409 reviews
February 14, 2020
The service experience was great from the time I made the appointment to the moment I picked up my car after the work was completed. appointment to the moment I picked up my car after the work was completed. More
by Pat123
Employees Worked With
February 14, 2020
Des makes buying a new car so easy. He is very respectful and is not pushy at all. He is there for the customer and do what he can to get you in a car. I have purchased two Fusions from him a di respectful and is not pushy at all. He is there for the customer and do what he can to get you in a car. I have purchased two Fusions from him a din the last one was a steal. Thanks for all the help. More
by bunrat
Employees Worked With
February 13, 2020
ESCAPED WITH AN ESCAPE Desmond & Franco were so great to work with on our purchase. They went out of their way to make us feel welcomed and made everything go seamless. W Desmond & Franco were so great to work with on our purchase. They went out of their way to make us feel welcomed and made everything go seamless. Would definitely recommend anyone looking to buy a vehicle to ask for either one of these 2 gentlemen! Thank you again for a great buying experience! More
by funsun9
February 09, 2020
Always a very professional and pleasurable experience buying my cars from Des! Would go no where else! Thanks again for all you do Desmond! Loving the Explorer! buying my cars from Des! Would go no where else! Thanks again for all you do Desmond! Loving the Explorer! More
by fosterangel4
Employees Worked With
February 08, 2020
Desmond Norvell is an "Awesome " salesman. This is the second car we've got from him. Wouldn't go anyplace else! Thanks Dez and Ganley. second car we've got from him. Wouldn't go anyplace else! Thanks Dez and Ganley. More
by YouthWorker
Employees Worked With
February 08, 2020
Desmond is always so friendly and professional! He had our daughters age, personality, & above all her safety in mind when she purchased her car. Thank you so much! We will definitely return! our daughters age, personality, & above all her safety in mind when she purchased her car. Thank you so much! We will definitely return! More
by staceyrathbun
Employees Worked With
February 07, 2020
I had Good fast service, the place was very clean and professional. I can’t remember my guys name but he was really good and helped out a lot. Thanks Ganley Ford. I just don’t like the paint on the walls professional. I can’t remember my guys name but he was really good and helped out a lot. Thanks Ganley Ford. I just don’t like the paint on the walls. More
by laughingdog09
Employees Worked With
Other Employees :
Staci Stonestreet
February 03, 2020
Very pleasant and easy to work with. Took a little longer than expected but I did receive an apology for it I also love the extra wash when they finish the job! Very informative and answered all questions ri than expected but I did receive an apology for it I also love the extra wash when they finish the job! Very informative and answered all questions right away More
by grzz1979
Employees Worked With
February 03, 2020
wiper failed I was surprised that I could book an appointment on a Sunday afternoon, when my driver side wiper failed. I was able to get in early Monday and they I was surprised that I could book an appointment on a Sunday afternoon, when my driver side wiper failed. I was able to get in early Monday and they quoted an estimate to repair. The work was under an hour, repaired and on my way. Very pleased with everything. More
by dlejones
Employees Worked With
don't remember
