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Ken Ganley Ford Norton

Norton, OH

4.8
3,626 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,626 reviews

August 31, 2020

Great Service!!!I have felt with Tom Stancil for many Great Service!!! I have felt with Tom Stancil for many and have always been impressed with his dedication to customer service. I have leased a More

by JFLRML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 31, 2020

I appreciate the hard work and dedication to customer service that was provided by the staff of Ganley Ford. Franco and I briefly discussed my needs, he provided me options that we quickly narrowed down. More

by dubay.philip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Ken Ganley Ford Norton responded

Thank you for the 5 star review! We are glad to hear you enjoyed your experience with Craig, Franco and Desmond here at Ganley Ford. It was a pleasure having you at the dealership. We appreciate your review!

August 28, 2020

Service was very quick and the problem was fixed. Great service team and technicians.parts were ordered quick and we're there the next day More

by andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2020 -

Ken Ganley Ford Norton responded

Thank you, Andy! We appreciate your business and our team looks forward to serving you again soon!

August 28, 2020

Great people and very thorough. Would recommend! Tony, Craig and John made the process easy and quick. Very clean and professional even during this pandemic. More

by Katherine M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

August 26, 2020

Great service. We needed to have our glove compartment door fixed. It was fixed more quickly than they said it would at no charge and washed the car too. More

by maferris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Asano, Paul Asano
Aug 27, 2020 -

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 24, 2020

They made me feel important. Went overboard to make my buying experience memorable. Felt like I was a member of their family. I’ll shop there again More

by Lorin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Ken Ganley Ford Norton responded

It's great to hear, Lorin, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

August 23, 2020

Dez was absolutely incredible! He did everything he could to get me the car I wanted! He was so kind hearted and fun spirited the whole time! He absolutely made the experience wonderful, I don’t think you co More

by SHELBYMUZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Ken Ganley Ford Norton responded

It's fantastic to hear that Desmond provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford!

August 23, 2020

Austin was great to work with and performs his job professionally. The rest of the team was courteous and also professional. Great job and I will see everyone for my next work truck. Thank you!! More

by bvsunday1
Recommend Dealer
Yes
Employees Worked With
Austin Temsey
Aug 24, 2020 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with Austin and our team. We're glad to hear we delivered such a great experience!

August 21, 2020

Fulton was amazing. He understood what I was asking and was very knowledgeable in answering my questions. I will recommend Ganley Ford to all my friends. More

by Yvonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2020 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Fulton here at Ganley Ford. We appreciate your business and hope to see you again soon!

August 21, 2020

Had an issue with my brakes after I had new brakes and rotors installed went in for an oil change told Paul that the brakes were still pulsating he kept the truck and remedy the problem thank you Paul an More

by JOSLIBRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Aug 22, 2020 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience with Paul here at Ganley Ford.

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