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Ken Ganley Ford Norton

Norton, OH

4.8
3,409 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,409 reviews

January 01, 2020

Friendly courteous and professional. Service completed in timely manner. Went over vehicle report card and explained each section of the report. Suggested a caliper slide service. More

by Indiananana
Recommend Dealer
Yes
Employees Worked With
Fulton Benya, Joe Wallman, Bob Bowser
Jan 03, 2020 -

Ken Ganley Ford Norton responded

We are so happy to hear you are 100% completely satisfied. Our goal is to make sure our customers have the best experience possible. We really appreciate your kind words regarding our team! Thank you for taking the time to give us a 5 star rating and such a great review!

December 31, 2019

Great visit. Set up your appointment on the ford pass app and get a cup of coffee. Watch the sports for the day and get back to your day. More

by danz1340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2020 -

Ken Ganley Ford Norton responded

Thanks for the 5 star review and great comment! Please let us know if there is anything we can do to help moving forward! We hope too see you soon!

December 27, 2019

Thanks to all the fellas that helped me out and got us back on the road. Much appreciated y’all are awesome! Will highly recommend for any truck service or truck sales More

by cmc
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Palffy, Jim Holley
Jan 03, 2020 -

Ken Ganley Ford Norton responded

We appreciate your recommendation of our dealership and for the 5 star rating!

December 26, 2019

Staff was top notch! Everything was handled in a friendly professional way. Jim listened to what I was looking for and delivered. I highly recommend Jim Holley and Ganley Ford! More

by flingr10
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Holley, Staci Stonestreet
Jan 03, 2020 -

Ken Ganley Ford Norton responded

Congratulations on your new vehicle! It is so great to hear you had such a positive experience with Jim H. Thank you so much for your kind words regarding our team! We really appreciate the five star review and we hope to see you soon!

December 23, 2019

Excellent, fast, great waiting area, friendly employees, always completed correct the first time. They check up after the service to make sure everything is to your satisfaction. More

by bernied
Recommend Dealer
Yes
Employees Worked With
Bob Bowser, Jeff Yeager
Jan 03, 2020 -

Ken Ganley Ford Norton responded

We are very pleased to hear everything was completed to your satisfaction! We really strive to make sure all of our customers receive 5 star service. We want to sincerely thank you for taking the time to share about your recent experience and for the 5 star rating!

December 23, 2019

Desmond is the penultimate asset to your dealership His Desmond is the penultimate asset to your dealership His professional approach is outstanding in every sense He was the contributing factor in comp More

by jcaito
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Bowser, Chad Warner
Jan 03, 2020 -

Ken Ganley Ford Norton responded

We want to thank you for your kind words and leaving such a great review, Your great comments regarding our team really means alot to us. We strive to deliver a 5 star car buying experience to all of our customers and we are thrilled you found this to be the case with Desmond. Please let us know if there is anything we can assist with!

December 18, 2019

Logsdon Family Jim Holley was Amazing! He is knowledgeable and honest, and a straight shooter. If it can be done, he will get it done! Will definitely be back to More

by JFL710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Holley
Jan 03, 2020 -

Ken Ganley Ford Norton responded

Thanks so much for your wonderful comments and leaving such a kind review! We appreciate your business and we are thrilled you had a 5 star experience with Jim! We hope to see you next time!

December 12, 2019

Very helpfull gettting my vehicle fixed quickly great job , always good to deal with the service department . If it wasn't for Tom and Mark taking care of my vehicles in the service department I don More

by pmalagrida00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and Mark in service
Jan 03, 2020 -

Ken Ganley Ford Norton responded

Thanks for the 5 star rating! We are happy to hear of your great experience with Tom and Mark in our service Dept. We do have a fantastic sales team as well. Any member of our sales team would be happy to assist with purchasing a new vehicle, and will deliver a 5 star car buying experience! If we can help in any way please contact us! 330-745-9081! Thanks again for your business and we hope to see you soon!

December 10, 2019

Exceptional Service Austin & Paul worked for 5 hours to get me in my new vehicle, never gave up and I cant thank them enough! I almost didn't come back after my first vi More

by Taylor Searight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mertz , Amie Skidmore, Austin Temsey
Jan 03, 2020 -

Ken Ganley Ford Norton responded

Thanks so much! We look forward to your next visit!

December 09, 2019

I want to thank you and your team for giving me a 2nd chance of a car when no one would I love my car More

by Wilsonmarian1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Murch, Staci Stonestreet
Dec 09, 2019 -

Ken Ganley Ford Norton responded

We are happy to hear you love your car! Congratulations! Thanks so much for the 5 star rating and leaving such a great review! We appreciate your business and are thrilled you are 100% completely satisfied. We hope you will continue to choose us for all of your automotive needs!

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