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Ken Ganley Ford Norton

Norton, OH

4.8
3,626 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,626 reviews

July 30, 2020

Paul did a nice job getting me and out in a timely manner. Paul was curdious and professional. The work done seems to have fixed the problem so far. More

by podnarj74
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Jul 31, 2020 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

July 30, 2020

I parked my truck by our deck when i got home, got out, locked the truck, and this morning I found a 1 1/4” hexagonal foam washer lay beside my truck? Did the mechanic forget to put it back in after work More

by Virgil T Smith
Recommend Dealer
Yes
Employees Worked With
John Asano
Jul 31, 2020 -

Ken Ganley Ford Norton responded

Hi Virgil, Thank you for this feedback. Would you mind sending us a message so we can learn more about your visit?

July 30, 2020

Service manager John Kirchenbauer and his staff are top notch. There always attentive to my familys needs. Keep up the great work. We bring all of our vehicles to Ganley no matter make or model. More

by Buckeyeterry75
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Ken Ganley Ford Norton responded

We are very happy John and the rest of our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 25, 2020

Great place! Excellent customer relation. Fast and correct service! Ease of internet scheduling! Treated exceptional and fair. Will recommend to other. All around great place! More

by tommybe52
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
Jul 27, 2020 -

Ken Ganley Ford Norton responded

Thank you, Tommy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 24, 2020

Thanks to Fulton he was able to get me in for a transmission leak before my Upcoming vacation. Fulton is an asset to Ganley Ford. More

by NLSENSE
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2020 -

Ken Ganley Ford Norton responded

It's great to hear that Fulton able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

July 23, 2020

Excellent experience. The salesman i worked with Franco was top notch. They worked with me to get a payment i was happy with. Overall great experience. I've already recommended Franco and Ganley Ford to ma More

by ABROWN23
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Ken Ganley Ford Norton responded

It's fantastic to hear that Franco and the team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford!

July 23, 2020

Good friendly service and scheduling was easy to get appointment. I am pleased with recommendations of what was needed to keep my vehicle working at an optimal level. More

by bakerjm
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 23, 2020

Had a great experience. Franco was very informative and helpful the entire time. He got me a newer better car than my old one and had me in and out within two hours. More

by gibson.elizabeth89
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Ken Ganley Ford Norton responded

Elizabeth, thank you for taking the time to share your thoughts on working with Franco and our team. We're glad to hear they delivered such a great experience!

July 23, 2020

Everyone I dealt with was very polite and helpful. Answered questions...etc. The detailing took a little longer than I thought, but looks great. We bought our Edge from you, and that’s where I’ll go More

by Mary
Recommend Dealer
Yes
Employees Worked With
John Asano, Paul Asano
Jul 24, 2020 -

Ken Ganley Ford Norton responded

Thank you, Mary, we appreciate your business and our team looks forward to serving you again soon!

July 22, 2020

Easy purchase.no surprises with finance.no back and forth about price.left with a warranty and lower payment than originally told.thanks super happy More

by Daphw41
Recommend Dealer
Yes
Employees Worked With
Austin Temsey
Jul 24, 2020 -

Ken Ganley Ford Norton responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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