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Ken Ganley Ford Norton
Norton, OH
3,450 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,450 reviews
February 19, 2020
Superior Experience as always We have leased several cars from Tom Stancil and have been completely satisfied. Tom is such a great person and professional. It is a pleasure worki We have leased several cars from Tom Stancil and have been completely satisfied. Tom is such a great person and professional. It is a pleasure working with him because he always has the best interest of his customers at heart. You can't find a better person to work with when buying a car or truck. An added bonus is his secretary, Shelby. Shelby is such a kind lady and very welcoming towards customers. More
by RGOREY24
Verified CustomerEmployees Worked With
February 18, 2020
My salesman Sam has a calm cool collective personality he could handle both me and my wife which is a big deal and he got me into exactly what I want and where I needed it to be. Thanks!!! could handle both me and my wife which is a big deal and he got me into exactly what I want and where I needed it to be. Thanks!!! More
by Pete.kruft
Employees Worked With
Sam Adrian
February 18, 2020
Andrew was great to work with. Knowledgeable, not high pressure. Finance Manager did a great job, getting me the best rate possible. Everyone from initial contact to the end of the sale were great!!! pressure. Finance Manager did a great job, getting me the best rate possible. Everyone from initial contact to the end of the sale were great!!! More
by TONYPLANICKA
February 18, 2020
Good experience in service Dept. Although the service mechanic left grease on the outside of driver door and also on the lock trim on the inside of my vehicle mechanic left grease on the outside of driver door and also on the lock trim on the inside of my vehicle More
by supercool
Employees Worked With
Paul Asano
February 18, 2020
Exceptional service. I called that morning and John Kirchenbauer got me in with an appointment that day. Everyone was very easy to work with. Will definitely recommend to other customers. Kirchenbauer got me in with an appointment that day. Everyone was very easy to work with. Will definitely recommend to other customers. More
by staci
February 18, 2020
Service is great. This is our second lease from Ganley Ford. Sam Adrian couldn't have been more helpful in guiding us through the lease process and took a lot of time explaining to us all the features on Ford. Sam Adrian couldn't have been more helpful in guiding us through the lease process and took a lot of time explaining to us all the features on the car. Everyone at the dealership is friendly and professional. We recommend Ganley Ford as a dealership to do business with. More
by Louie
Employees Worked With
Other Employees :
Sam Adrian, John Asano, Paul Asano
February 18, 2020
Alright seem to be happy. I got a nice shiny new car. It did everything I needed to do. They did everything. Accommodated my interesting dilemma got rid of my old car. so yes, very pleased so far. We'll see did everything I needed to do. They did everything. Accommodated my interesting dilemma got rid of my old car. so yes, very pleased so far. We'll see how the car works. More
by Antisocial17
Employees Worked With
February 17, 2020
A recall advisory. The service department was extremely courteous and professional. The job was done,the service advisor explained what was performed and gave me my stat The service department was extremely courteous and professional. The job was done,the service advisor explained what was performed and gave me my statement. Satisfied l got in my car and left. More
by rnghonaker
Employees Worked With
February 17, 2020
Very positive and cooperative Make you feel at home and willing to solve and take care of any problems. Mr. Fulton did a great job of explaining and taking care of my car. Make you feel at home and willing to solve and take care of any problems. Mr. Fulton did a great job of explaining and taking care of my car. More
by bfactor
